Healthy Paws Pet Insurance Review
3,291 Customer Comments & Reviews - see all comments
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Healthy Paws is a pet insurance company based in Washington state that provides coverage for cats and dogs. They are underwritten by Chubb Group, a consistently highly-rated insurer.
Healthy Paws offers an industry-leading suite of policies that include unlimited lifetime benefits, high reimbursement, affordable coverage, and top rated customer service.
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3291 Customer Comments & Reviews
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I have been with Healthy Paws for about a year. They process claims very quickly, and it is a breath of fresh air to not have to fight with insurance for coverage. Their mobile app makes the claims process a breeze. I definitely recommend them, you will be glad you have them when/if the moment comes.
I wish all insurance companies (ie those for humans) were as responsive as Healthy Paws. My family adopted a rambunctious Great Dane who's deaf and partially sighted, and he's gotten into some mischief. He swallowed two small stuffed animals whole (yes, whole) and swallowed some medicine that he dug out of my purse. He also had ripped his paw pad. That translates to three trips to the emergency vet in the last five months, and therefore three claims submitted to Healthy Paws insurance. In each case, the claim was processed within a couple of days and we had a check within the week. Wow! My husband said, "Zane has better insurance than we do." Not only that, they followed... Read More
We just filed out first claim with Healthy Paws and could not be more thrilled to have our pet insurance with them. My dog Wally began to vomit for an unknown reason one evening. After vomiting twice overnight and being inappetent the following day, we took him to our emergency clinic. Radiographs, thorough lab work, and an abdominal ultrasound later did not reveal the cause of his severe gastroenteritis. He required two nights of hospitalization before he turned the corner. I can't explain how comforting it was to tell the ER and Internal Medicine specialists to "move forward" to save our dog knowing that 90% of our bill would be reimbursed. He has needed additional lab work to make sure... Read More
I cannot say enough good things about Healthy Paws Pet Insurance! Recently, my 7lb yorkiepoo, Reese, required leg surgery on both of her back legs. As you can imagine, this was a very difficult time. Reese is like a child to me so something this serious and expensive was quite the stressor. Working with Healthy Paws through this whole thing has truly been a pleasure. Anytime I had any questions about billing, policies, etc. they were quick to help- sometimes getting an e-mail response within the hour! These individuals are kind, caring, and compassionate. They truly do care about the well-being of your pet. They have gone out of their way to send me e-mails just to check up on Reese and... Read More
Five years ago, I spent a great deal of time investigating pet health care insurance companies. Today, I am glad I did. Without a doubt, Healthy Paws is the best investment I have made for my pet family. Their coverage is the best and most inclusive. They reimburse claims quickly and more importantly, their customer service is the best. I wish I had health care coverage as good as Healthy Paws provides Winston. They have taken one worry away from me...and that means more than you can know.
These folks are AWESOME! My 2 year old cat needed hip surgery, and it was quite expensive. I submitted the claim on a Thursday night, and received the check covering 90% of the cost the following Monday.
I also have had occasion to call a couple of times, and have spoken to very caring, considerate, professional, compassionate, and helpful people.
They help make pet ownership even more of a pleasure than it already is!
First of all, thank you Healthy Paws so much for your amazingly personal and efficient service. I submitted the invoice and my Vet uploaded our puppy's records on a Monday and we had our reimbursement check on that Thursday. I have posted to all my social media, so you may be getting an uptick in business. Many are skeptical about pet insurance, and even the emergency pet hospital had not heard about good pet insurance, so I'm glad I did my research and could not recommend you highly enough.
Anyone who complains about exam fees and pre-existing conditions not being covered really need to pull their heads out of the sand and simply READ the policy. It is also very clear on the website what is and isn't covered. If you're surprised after the fact, that's squarely on you. Our Great Dane and Shih Tzu have been covered by Healthy Paws for nearly three years now. The coverage has always come in handy for the everyday claims that pet parents incur. Filing claims is a paperless breeze with the mobile app, and we generally receive reimbursement within a week. The only thing I wish is that they had an option for direct deposit. Healthy Paws really stepped up today as our Dane is... Read More
Long story short, our mini golden doodle, Leni, had to have emergency stomach surgery for eating some toys that got stuck in her intestinal track. We thought the first surgery went ok, but learned quickly she was not quite right....and it took TWO more surgeries to get finally make her better. In total, it was about a months worth of time for poor Leni, and you can imagine that the hospital bills stacked up....$21,500 worth of stacked up. Fortunately, we only had to pay $4500 of it. I can honestly say that if it weren't for Healthy Paws, Leni would not be here right now. Everyone I talked to over there was always so kind, caring, and overall amazing through the whole process. They... Read More
Grace, my 11 lb dog was bitten by a large dog and had to go to emergency care after hours. Healthy Paws services were fantastic. Their claims process was very quick (got a response within 24 hours) and user friendly (used the app) . While I never hoped to use the coverage, it was a relief to know I had them. I'm telling all my friends about Healthy Paws and a huge advocate.
Top Rated
Our Partner
- Trusted by More than 625,000 Parents
- No Enrollment or Administrative Fees
- No Maximum Annual or Lifetime Payouts
- Most Claims are Processed in 2 Days
