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CSA Travel Insurance Review
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114 Customer Comments & Reviews - see all comments
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CSA Travel Insurance is owned by Europ Assistance, a company that specializes in emergency assistance services.
CSA Travel Insurance is based in San Diego, California and was started in 1991.
The company mainly offers two types of travel insurance that covers basic items such as trip cancellation, interruption and delays.
CSA Travel insurance optional items include rental coverage and trip cancellation for any reason with its Custom Luxe plan.
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114 Customer Comments & Reviews
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To the owner DAMIEN who started your brilliant travel insurance. It was very disappointing to me that my God Daughter that I have been caring for and lived with me and has passed away was not considered family member to me and was denied my claim that I had to cancel for her memorial services. It was not like I cancelled at the last minute I did it 2 weeks prior to my trip. I was also told a family dog is considered a family member and my God daughter is not. Never again will I ever use your insurance policy! Hope you enjoy the 600.00 that you could not reimburse me so from my trip because my family comes first. I'll figure out how to pay for everything but you can take your company and... Read More
I got this insurance back in September and found out I had cancer in Dec. Our cruise was in May and my flight was on May 13th. My last Chemo was on May 4th. My doctor filled out all the forms stating I would be too weak to travel and sent it in. this was going on for months back and forth with them. They decided that it wasn't a good enough excuse and never refunded my money. I will never get this insurance again. What a ripoff. I hope they are very happy with themselves. And after spending $2500 in Dec and again in January I couldn't afford to go anyway. Lucky the cruise company refunded my cruise fare right away. But be advised Not to take out this insurance.
I will never use this company again! I had a totally legitimate claim on the rent I had paid for one week at a cottage in Maine, but had had to cancel due to an injury I sustained during a "simple" surgery. CSA denied my claim, on the grounds of my injury being a "pre-existing condition". I would warn other people to stay away from CSA -- I've now wasted $100 on the insurance I bought from them, on top of losing the full $1300 I had paid to rent the cottage.
Bought CSA last year for Mexico and would use again. CSA paid our claim quickly.
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- Cruises, Theft, Cancellations, Lost Baggage, Medical & more