Choice Home Warranty Review
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Choice Home Warranty is a New Jersey-based company founded in 2008 which offers services contracts. Their plans offer protection against the cost of repair or replacement of major systems and appliances in the home via several plans. Each plan also offers optional coverage for septic systems, pools /spas, well pumps, sump pumps, central vacuuming systems, limited roof leaks, second refrigerators, and standalone freezers.
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10718 Customer Comments & Reviews
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Claims service is amazing. Thank you Mark for all your great work.
The service request was quick and effortless. The service provider was Friendly, knowledgeable and professional.
Great service, called Monday morning to get oven fixed and Tuesday noon it was fixed and being used!!
Thank you for your fast service.
--Heinz Leuschner
Repairman was timely and professional. My family and I felt reassured. We also appreciated the communication as soon as the claim was sent at Choice Home Warranty.
thank you for a quick repair. a great so glad i have you company
Service was quick and technician was very professional. Very pleased with Choice home warranty.
Just signed up. Haven't needed to use any of the services. Sales representative was knowledgeable and professional. Answered my questions A I asked them. I was never put on hold.
Assisted with both of my A/C claims. He was able to fix the first unit at no cost to me! The second unit requires more work, but he was able to get an appointment scheduled for the next day.
I had a plumbing EMERGENCY. Choice did not let the vendor know so I was scheduled for a week out. A week with the water shut off. Really?
When I called, I was told they could assign a different vendor bit not guarantee any sooner. Really?
Thankfully, I called the assigned vendor who was able to move me to the next day. Thanks to OSC!
Had an issue with plumbing, submitted my claim and within 3 hours the plumber was at my home and fixed the issue, which was on a Saturday. I thought for sure someone would not come until Monday. Very happy with the speed of service I received.
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You can submit a claim 24/7, including holidays, via phone, online, or app. The company utilizes proprietary technology to begin the dispatching process after a claim is filed. The company has recently updated their plans increasing coverage and has fewer limitations. Their plans and optional coverage can cover over 25 major systems and appliances.
Choice Home Warranty earns a B rating from the Better Business Bureau and has a positive rating on Trustpilot, but in this industry, negative customer reviews far outnumber positive ones.