Choice Home Warranty Review
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Choice Home Warranty is a New Jersey-based company founded in 2008 which offers services contracts. Their plans offer protection against the cost of repair or replacement of major systems and appliances in the home via several plans. Each plan also offers optional coverage for septic systems, pools /spas, well pumps, sump pumps, central vacuuming systems, limited roof leaks, second refrigerators, and standalone freezers.
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10717 Customer Comments & Reviews
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-Help was as expected. The answer & service was prompt , without delay. Thanks
Excellent service!! Very good technicians, and affordable one payment. Highly recommended for full home warranty.
Douglas from Forever Plumbing was very professional, Pleasant, and knowledgeable about the task. He fixed our leaky faucet fast. And it didn’t cost an arm and a leg. I recommend Choice to anyone looking for quick professional repairs on their house.
He was very polite, on time & efficient. He was suppose to come out Saturday but contacted me to reschedule for the next day he was very accommodating to my schedule.
Let Ben talk to your new customers with questions. He was thorough and knowledgeable about the warranty and the competition. He was friendly and patient.
I submitted a claim after experiencing a gas leak this past Friday. After a technician had failed to be assigned to my claim by Saturday evening, I received an email stating that I could choose the reimbursement option. I called Choice Home Warranty Sunday morning (8am) to see if I would be reimbursed in full for work completed on a Sunday. I explained that companies charge an increased fee for weekend calls, and I wanted to make sure I wouldn’t be out that money if I chose the reimbursement option and had the repair done that same day. I was told that I would be reimbursed the full amount (minus the $75 service fee that I always pay). I hung up, chose the reimbursement option, and had a... Read More
The AC technician from Diamond Air Conditioning & Heating was prompt, well dressed, polite, informative and had the technical expertise to identify and fix the problem we encountered with the AC. He had the problem fixed within an hour assured us if there were any problems to call immediately and someone would respond. I would highly recommend Diamond Air conditioning and the wonderful technician they sent to our home.
The technician was professional, respectful and knowledgeable. He accurately diagnosed and fixed our plumbing issue
Very poor response on phone if we call to submit a claim , I suffered 2 days to submit my claim
Tech was very courteous and knowledgeable. Explained what the problem was and setup a appointment as soon as possible.
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You can submit a claim 24/7, including holidays, via phone, online, or app. The company utilizes proprietary technology to begin the dispatching process after a claim is filed. The company has recently updated their plans increasing coverage and has fewer limitations. Their plans and optional coverage can cover over 25 major systems and appliances.
Choice Home Warranty earns a B rating from the Better Business Bureau and has a positive rating on Trustpilot, but in this industry, negative customer reviews far outnumber positive ones.