Choice Home Warranty Review
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Choice Home Warranty is a New Jersey-based company founded in 2008 which offers services contracts. Their plans offer protection against the cost of repair or replacement of major systems and appliances in the home via several plans. Each plan also offers optional coverage for septic systems, pools /spas, well pumps, sump pumps, central vacuuming systems, limited roof leaks, second refrigerators, and standalone freezers.
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10724 Customer Comments & Reviews
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very good service. We were without the fridge+for a longer time than we wanted, but we were satisfied with the service and the repair,
He came and got the job done. Charles is a very pleasant young man,
William was extremely nice and very helpful. He was a pleasure to speak with. He was very knowledgeable about the product he was selling. I would recommend choice home to all my family and friends.
Daniel from Camarillo Garage Doors did an excellent job in repairing the broken coupler. Given his initial assessment, then obtaining the part, he was timely in returning to fix the problem. I highly recommend Daniel as he is a new entrepreneur who for me at least established his quality of work, timeliness, and courtesy.
The repair men with A & E Factory Service were fabulous. They were very efficient and punctual. We really appreciated the great service they provided. The dryer is working and it is greatly appreciated.
Very nice repair man and was right on time. Repaired my ice maker and was very courteous
It won’t let you leave less than 3 stars. I would leave them 0. I am so disappointed in Choice Home Warranty. Technicians tell you they won’t work for you because they don’t pay fair. They also always seem to find a way not to pay your claim.
They are terrible when it comes to replacing appliances. They lowball the money and do not cover install and disposable of the old appliance. We are cancelling our account and going back to American Home Shield (who we have been with for 20 years) ASAP. Terrible company!!!
Easy claim process. The companies you work with are professional, pleasant and to the point.
Good and prompt service for diagnosis so far, no totally satisfied with charges due to no covered work/parts, unsure how this work !
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You can submit a claim 24/7, including holidays, via phone, online, or app. The company utilizes proprietary technology to begin the dispatching process after a claim is filed. The company has recently updated their plans increasing coverage and has fewer limitations. Their plans and optional coverage can cover over 25 major systems and appliances.
Choice Home Warranty earns a B rating from the Better Business Bureau and has a positive rating on Trustpilot, but in this industry, negative customer reviews far outnumber positive ones.