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Cinch Home Services Home Warranties Review
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73 Customer Comments & Reviews - see all comments
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Cinch Home Services is a Florida-based home warranty company that's been in business since 1978. It operates in 48 states and protects nearly 1 million homes, making it the second largest provider of home protection plans in the US.
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73 Customer Comments & Reviews
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Garbage company, takes your money, sends out a tech who wants to rip you off then tells you it's not covered. My Garage door stopped working and they sent out a tech who wanted to charge $900 and said it wasn't covered. To add insult to injury they charged me a $150 fee for him coming out .
SEARS WEBSITE - Buyer Beware! AVOID CINCH When we asked about our warranty in July. We were set to receive paperwork for the warranty. We were charged for 2 months without actually baving the service active. They charged $75 dollars per appliance that they send a tech inspect and couldn't schedule appointments. They refused to fix our appliances, stating that they were too expensive to repair despite allowing a warranty to be placed on the appliance in the first place. According to a representative, the warranty was "too new to activate". Ironically enough, we received the paperwork that would normally be used to properly start the warranty *days* after cancelling our service.... Read More
No Stars. Cinch Home Services Home Warranties with Sears is a complete fiasco! I have been with out a refrigerator since July 28th. I have had to take off work on 7 different occasions for service visits. The technicians are totally incompetent. Every time one left and the other came back on the next service call the previous tech did or did not do something to further the repair. The first tech said my refrigerator wasn't making ice because of water pressure. He did an analysis and told me to wait 24 hours. Same issue. The second tech came out and replaced the ice maker. Told me to wait 24 hours, same issue. Now the refrigerator isn't even getting cold, which leads me to believe it wasn't... Read More
i have cinch warranty... my heating and air unit went out in nov. of 2020. they sent a contractor out. . finally in may he said he couldnt fix my hvac....... i needed a new one. when i contacted them they said they had fired previous contractor. they now tell me there are no other contractors in my area. they want me to fix it myself and they will refund me... had to call another contractor out. cost me over 100 dollars, he said i need a new unit.... went all summer now with very hot weather and no help.
There was water leakage in the basement and floor carpet got all wet. I called home Warrenty first and they sent someone to work on it. The guy who came was nice but said your home Warrenty does not cover water leaking which probably an external issues. I called Warrenty immediately and agent told me we don’t cove water leakage from the hose.
Paid $100 per claim this fucking Warrenty for nothing.
I called My home insurance as it was like emergency and they replaced carpet, replaced water hose and fixed walls.
I would say don’t waste money for this shit home Warrenty.
DO NOT WASTE MONEY. LOOK FOR DIFFERENT COMPANY
The Worst for sure. Believe all the reviews!!! Save your money in a account and use it to pay for repairs. The time you save not dealing with these people will be worth the extra cost out of pocket and give you more flexibility in getting things repaired. I would just and am building a savings account for this type of thing.
Cinch Home Services is the worst company I have ever dealt with. First of all the contract we signed is with Sears Home Warranty which is apparently only for name recognition to sell the Cinch appliance warranty service. A total misrepresentation of the truth. I submitted a claim to have our microwave oven repaired and expected a Sears technician to be dispatched, however Cinch assigned the case to a third party repair company with an F rating on BBB so I asked them to reassign to a reputable service company. The next company was not even visible on the internet or BBB. They sent out a tech who submitted a request for authorization to obtain the needed parts but Cinch would not... Read More
I'm sorry but I just can not believe what these peo0ple are saying about your service. I have been looking for a home warranty service for several monthe but they all seem to be in the same category of poor service poor communication.
The absolute worst. ! I have been dealing with them in excess of 5mo to get our Fridge repaired. In order to trouble shot- last repairman discovered a short in the fridge drawer (by disconnecting drawer). Cinch has decided that the drawer is not essential & will not repair- since the fridge works fine without the drawer. I have left countless messages to try to speak to supervisor to no avail. No one calls back
Dont waste your time or money. Unreliable and scam system. They came out to fix my Kenmore refrigerator. Charged me a $75 deductible and technician only stayed in my house for 15 minutes. He said he needed to talk to the company about the repair. After he left, my ice maker stopped working and it started humming. it took the guy 7 days to submit his report, when it is suppose to be submitted in 24 hours. Company is definitely a JOKE and SCAMMERS.
Top Rated
Our Partner
🔥 $150 OFF + 2 Months Free* - Plans Less Than $1 Per Day
- Covers Major Home Systems, HVAC & Appliances
- Free Roof Coverage, No Inspection Needed
- Custom Plans With Flexible Pricing
- Request Home Repairs 24/7