Bay Alarm Medical Alert System Review
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907 Customer Comments & Reviews - see all comments
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Bay Alarm Medical is a California-based provider of medical alerts. Founded in 1946 as a division of a larger home security network, Bay Alarm medical provides wireless, multi-part systems that aim to assist in medical emergencies. Complete with two-way communication, 24 hour service, and a 1000 foot radius, Bay Alarm Medical stresses service reliability and efficiency.
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907 Customer Comments & Reviews
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When needed had immediate responce
Upon receiving my Bay Alarm, I felt an immediate sense of peace. Have used it twice (not meaning to) and when the EMTs got here they were glad I wasn't in real trouble. If someone is checking it out, it got my vote!
We just found out that after 2 1/2 months the system wasn't working. I spoke to the Billing Mgr and the Tech Mgr and neigher one could close and credit back to the day of no service. Do not trust your families safety to these people.
I have been extremely pleased with Bay Alarm Medical Alert for my mom. My mom feels safe at home because of this service and everyone is very pleasant when she calls monthly to test her unit.
Thank you!
Janel ( Daughter)
97yr old Mother able to stay at home, and fairly independent thanks to Bay Alarm. Thanks from 75 yr. son
Very prompt when my mother needed them this summer! Excellent notification to the family that mom had called for help when we weren't with her! High ratings for this company
I beleive Bay Alarm should check on the people on the plan periodically.
That should be part of the service.
I hope i will never need it but it would be nice if they checked once in a while
Veronika Gelb
Very easy to understand and use. Excellent customer service. Highly suggested for more peace of mind and independence.
Bay Alarm is doing well. There is one small change I would like to see: The change involves the mobile GPS device that sends a location with the help signal. The device is fine, and it comes with a dressy black holder to wear on the belt. If I am unconscious in the park while exercising, no one would know what is inside the black velcro GPS holder attached to my belt. I would prefer a more undressy holder. Could a holder be developed that is all white,. This would stand out better. On the outside of the holder can be an international red cross symbol.. If I were unable to help myself, anyone would notice the white holder on my belt and see an international red cross symbol,... Read More
We actually have two family members using Bay Alarm. My mother, who is 97, and my brother-in-law, who has ALS. My mom hasn't fallen yet, but there have been a few times when her alarm has gone off accidentally. Once, she dropped it on the floor; another time, it his the sink when she was brushing her teeth. Both times, she was contacted immediately by Bay Alarm. I love this system. It's easy to install, and I think their customer service is top notch. They are also one of the most reasonably priced systems on the market and one of the few that has fall alert. Because of my satisfaction with my mom's service, my brother-in-law now has Bay Alarm alert. He has fallen a couple times,... Read More
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- Professional monitoring included with all plans
- No activation fees or long-term contract required
- At-home and/or mobile protection
- Connect via landline or cellular devices
- Optional fall detection
