Bay Alarm Medical Alert System Review
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907 Customer Comments & Reviews - see all comments
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Bay Alarm Medical is a California-based provider of medical alerts. Founded in 1946 as a division of a larger home security network, Bay Alarm medical provides wireless, multi-part systems that aim to assist in medical emergencies. Complete with two-way communication, 24 hour service, and a 1000 foot radius, Bay Alarm Medical stresses service reliability and efficiency.
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907 Customer Comments & Reviews
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We test the equipment occasionally and it always works. The person on the other end is always pleasant and capable.
A few years ago we used them for real 5-6 times and they were always there and professional. My father lives on a county line, his address is registered with the 911 in the count he lives but the phone number goes to the 911 in the neighboring county. We let them know in advance of this complication and they have handled it perfectly ever time.
Peace of mind
only once has it gone off and we were called right away but fortunatly it was a human error on our end they were installing a new phone and didn't follow the proper procedure and we are glad that this has been our only contact
I am very happy with my Bay Alarm Medical system. The easy to use system is perfect for the elderly that have difficulty with technology and gadgets!
Phone system works great and has great range. Staff has been extremely helpful with all question. We have used the service for medical needs and if worked perfect!
After researching different medical alarm companies, I chose Bay Alarm Medical, & truly couldn't be happier that I did. Not only are they very responsive when my elderly, fraile mother presses the button which is around her neck, but the "fall detection" on the device is very accurate. The operators will ask if a paramedic should respond & will immediately call for one if asked to. The operator will call both my sister & me when the alarm sounds, as they have been asked to do. I have recommended this company to many people and will continue to do so.
We are very pleased with Bay Alarm. The response has been very quick and thorough the few times that we have accidentally bumped up against something and set off the necklace. The people answering (or calling us) have been very friendly and helpful. Each time they make sure we are both fine and thank us for giving Bay Alarm our business. Today, we were in the adjoining town and the cleaning girls must have accidentally touch the HELP button. Since they do not answer our phone, Bay Alarm called me on my cell phone and verified we were both safe. Thank you, Bay Alarm.
Am very satisfied with Bay Alarm devise. So far, I fortunately have not had an occasion to ask for help, however the few times I mistakenly "hit the button" Bay Alarm immediately responded. So glad I can count on Bay Alarm.
There have been no problems thus far. Because of my mom's age and the sensitivity of the button, she has inadvertantly called for help when none was needed. The operators are always kind, understanding, and quick to reassure her. We are very happy with Bay Alarm Medical
GREAT service for my Mom.
Aloha and Mahalo
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- Professional monitoring included with all plans
- No activation fees or long-term contract required
- At-home and/or mobile protection
- Connect via landline or cellular devices
- Optional fall detection
