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Cross Country Moving Group Review


ConsumersAdvocate.org Rating: 4.3 / 5 (Excellent)
366 Customer Comments & Reviews - see all comments
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Based in Delray Beach, Florida, Cross Country Moving Group is a Department of Transportation-licensed moving broker. The company offers provides costumers with their professional network of licensed movers offering long-distance, local, military, and corporate moving services.

How is Cross Country Moving Group rated?

Breakdown

4.5/5
Services Offered
4.5/5
Coverage Area / Company Type
4.5/5
Reputation

Overall Rating: 4.3 / 5 (Excellent)

Cross Country Moving Group is household goods broker that can connect customers to multiple FMCSA authorized movers nationwide. The company can accommodate local and long distance residential and commercial moves, as well as auto transport. Cross Country provides instant moving quotes over the phone or via email. As the company is relatively new, there is not yet much of an online reputation. However, Cross Country so far has minimal complaints with the BBB and the Department of Transportation.

Services

Service Offerings
Residential
Corporate
Auto
Distance Offerings
Interstate
Additional Services
Storage and re-delivery
Packing & Unpacking
Quote Options
Online
Phone

Services Offered - 4.5 / 5

Cross Country Moving group is a nationwide moving broker, not a moving service itself. Since the company can connect customers with multiple FMSCA-authorized carriers, services will depend on whichever entity cross Country ultimately pairs the customer with. Charges on Cross Country's website are estimated and might differ from the final actual charges. Cross Country represents a high volume of customer and can negotiate discounts on behalf of them. Typical services from moving companies include residential & commercial moves, auto transport, storage, and packing & unpacking.

Reputation

BBB Rating
B+
Year Founded
2018
Date Collected
2019-05-03

Reputation - 4.5 / 5

Cross Country Moving Group is not accredited with the Better Business Bureau, but has received a B+ grade with the organization. Additionally, the company only has two complaints in the last year which were both closed. In 2019 so far Cross Country has received 5 complaints with the U.S. Department of Transportation. There is not much other customer feedback about Cross Country online as the broker has only been in service since 2018.

Fleet Details

Number of Drivers
0
Fleet Size
0
Number of Trailers
0
Number of Tractors
0
Department of Transportation License Number
3181651
MC License Number
126828

Fleet - 4.3 / 5

Since Cross Country Moving Group is a household goods broker, the company does not operate a fleet of its own, but rather connects customers with Federal Motor Carrier Safety Administration (FMCSA) authorized carriers. Cross Country, however, is registered with the Department of Transportation (DOT) and has a Multi Combination (MC) license from the DOT as well.

Contact & Additional Info

Homepage URL
Company Phone
(888) 644-7812
Headquarters Address
301 W Atlantic Avenue, Delray Beach, FL, 33444

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366 Customer Comments & Reviews

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sunnybreitenbucher3
8/11/2022
They did such a fantastic job moving our heavy furniture from a single-story home into a three story home and never once slowed down or complained, even though it was 110 degrees outside. If/when I move again, I'll call them. It couldn't have been easier.


oliviaemma9897
8/11/2022
What a great concept; great team. Showed up as agreed observing safety protocols. Assessed what needed to be done and delivered! All truly professional and personable; went above and beyond. I have no hesitation in recommending and utilizing this great team, again and again. Thank you! Cross Country Moving :)


ludermanchrystal211
8/10/2022
At very short notice, they arranged to come out and give us a personalized quote for packing and moving. The whole team was extremely efficient and organized and made our move easier and a lot less stressful than it would otherwise have been. Thank you to the whole team.


mdavid7245
8/10/2022
Showed up early, grabbed all of my boxes quickly, Got me to the next location with ease. I'd use them again easily! Thank you :)


sodomkamaragret45
8/9/2022
These movers were very friendly, showed up promptly, and did a fantastic job. We had wrapped everything and were very cautious with all of our items. We had some things going to the house and storage, but they handled it all like champs! I will use them again.


amyohnson688
8/9/2022
I do recommend and would use them again. I had to move just a few blocks away from a walk up to an elevator building. The movers accommodated regulations from both buildings, intricately wrapped and protected everything, and moved quickly. Price was very competitive. I ended up going with them based on these reviews and quality of their customer service that answered all my questions. It was worth it!


watrssydney100
8/8/2022
A three-man crew worked .There were no problems thanks to a highly skilled team who "packed it all in." The Amazing team is capable of performing even the most difficult projects with fervor and competence. Cross Country Moving Group highly recommended.


tasiapidcock723
8/8/2022
They were accommodating, helpful in answering our questions earlier than they arrived, and did an excellent task of tightly packing our container. They made this move so easy and stress-free, and I enjoyed my moving experience more than a lot! Recommended from my side!


Jules B
8/8/2022
Thanks a lot guys for serving us the best. No complaints against Cross Country Moving Group. Nothing was missing or stolen or damaged or broken during our move. They charged us a decent amount and in return provided the best possible service. Everything went as smooth as possible considering the fact that it was an international move. So, I thank the movers and the sales rep for an outstanding job.


roseleeschoolman3
8/7/2022
This may be the finest or worst aspect of your relocation, depending on your perspective. Fortunately, we were allocated to the best employees at Cross Country Moving Group, who went out of their way to meet our needs. We were blown away by their speed and kindness, as well as their willingness to offer the wrapping materials themselves. Make sure to take a look if you're looking to relocate.



Top Rated
Our Partner
  • Best For Larger Moves
  • A+ Rated Moving Company & FIDI Accredited
  • $350 discount when you mention over the phone only
  • One month of FREE storage
  • Auto transport available
  • US DOT: 2293832