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Cross Country Moving Group Review


ConsumersAdvocate.org Rating: 4.3 / 5 (Excellent)
366 Customer Comments & Reviews - see all comments
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Based in Delray Beach, Florida, Cross Country Moving Group is a Department of Transportation-licensed moving broker. The company offers provides costumers with their professional network of licensed movers offering long-distance, local, military, and corporate moving services.

How is Cross Country Moving Group rated?

Breakdown

4.5/5
Services Offered
4.5/5
Coverage Area / Company Type
4.5/5
Reputation

Overall Rating: 4.3 / 5 (Excellent)

Cross Country Moving Group is household goods broker that can connect customers to multiple FMCSA authorized movers nationwide. The company can accommodate local and long distance residential and commercial moves, as well as auto transport. Cross Country provides instant moving quotes over the phone or via email. As the company is relatively new, there is not yet much of an online reputation. However, Cross Country so far has minimal complaints with the BBB and the Department of Transportation.

Services

Service Offerings
Residential
Corporate
Auto
Distance Offerings
Interstate
Additional Services
Storage and re-delivery
Packing & Unpacking
Quote Options
Online
Phone

Services Offered - 4.5 / 5

Cross Country Moving group is a nationwide moving broker, not a moving service itself. Since the company can connect customers with multiple FMSCA-authorized carriers, services will depend on whichever entity cross Country ultimately pairs the customer with. Charges on Cross Country's website are estimated and might differ from the final actual charges. Cross Country represents a high volume of customer and can negotiate discounts on behalf of them. Typical services from moving companies include residential & commercial moves, auto transport, storage, and packing & unpacking.

Reputation

BBB Rating
B+
Year Founded
2018
Date Collected
2019-05-03

Reputation - 4.5 / 5

Cross Country Moving Group is not accredited with the Better Business Bureau, but has received a B+ grade with the organization. Additionally, the company only has two complaints in the last year which were both closed. In 2019 so far Cross Country has received 5 complaints with the U.S. Department of Transportation. There is not much other customer feedback about Cross Country online as the broker has only been in service since 2018.

Fleet Details

Number of Drivers
0
Fleet Size
0
Number of Trailers
0
Number of Tractors
0
Department of Transportation License Number
3181651
MC License Number
126828

Fleet - 4.3 / 5

Since Cross Country Moving Group is a household goods broker, the company does not operate a fleet of its own, but rather connects customers with Federal Motor Carrier Safety Administration (FMCSA) authorized carriers. Cross Country, however, is registered with the Department of Transportation (DOT) and has a Multi Combination (MC) license from the DOT as well.

Contact & Additional Info

Homepage URL
Company Phone
(888) 644-7812
Headquarters Address
301 W Atlantic Avenue, Delray Beach, FL, 33444

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366 Customer Comments & Reviews

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bosargemichiko562
8/6/2022
My movers were terrific. They are very efficient, honest, and professional. They were very punctual and careful. They are also very friendly, polite, quick and hardworking. I can recommend them both as well as Cross Country Moving Group without any hesitation!


michelineehsan299
8/6/2022
Our movers were simply the best. When they said they arrive, they meant it, and both men were excellent. They worked tirelessly and meticulously to ensure the safety of our possessions. Everything went off without a hitch, even with a little rain! Thank you very much! Without a doubt, we'll be back for more!


pagaduanlaquanda9
8/5/2022
I was delighted with their service. We had a small place, so we tried to make one trip. It took a little time, but only because they ensured all the appliances and furniture were safe and efficiently packed in their moving truck. I was amazed at their ease with moving all the heavy stuff. The cost was reasonable, and the workers were amicable, friendly, and professional.


lachellepound705
8/5/2022
The second time we have used this moving company. They were so efficient. Made our move so much easier. They take care of your belongings, and both times, the staff was amicable. Also a great price. I would highly recommend using them.


Matthew T
8/5/2022
We needed to buy satellite equipment that was not sold in our country. And although it was possible to find it, but it is difficult to transport it across the border. Even before we bought the equipment for ourselves, we contacted the movers to find out if they would be able to transport it. After the positive response of the movers, we began to search for and order satellite equipment directly to their warehouse so that they could quickly collect everything and send it to us. Since we did everything officially and Cross Country Moving Group work legally in the United States, we had a whole package of documents to ensure that the cargo reached its destination without any problems.... Read More


sophieramseur311
8/4/2022
Cross Country Moving Group was fantastic. The movers were very responsive and flexible. On the day of the actual house move, they were in and in around for a 2 bedroom, 2 story flat, and dismantling the bed. The team was great on the other end, putting all our boxes exactly where needed them, putting the bed back together, and even moving the furniture around for us. We would definitely use them for moving again in the future and recommend them.


williamsonsara716
7/30/2022
My experience with them was really excellent. My in-town move was made so simple by a dedicated team who checked in ahead of time to make sure everything was set, arrived promptly, and worked quickly and professionally. I don't have much experience with moving companies to compare to, but I was extremely impressed with this company and will absolutely recommend this company to others. Thanks a lot!


gazmirdedjani33
7/30/2022
The move went pretty much flawlessly. Your team was professional, courteous and early. They made everything go smoothly and efficiently. It was literally the best moving experience I have ever had. Communication throughout the process, from initial inquiry through moving day arrival, was clear every step of the way.


krystadruck568
7/29/2022
Couldn’t be more pleased by the professionalism shown by all the staff. The rep that I worked with to schedule was very responsive, friendly, and answered all my questions. The movers were a little late arriving, but they did contact me to let me know. During the entire moving process the were efficient, and took great care with my belongings. Nothing was damaged, and they finished within the time that I contracted for. Will definitely consider them again for future needs!


Frank J
7/28/2022
If you want a stress-free move from point A to point B. Cross Country Moving Group is who you want to call. We were moving our 24 year old daughter from our home to the big city. They were careful, pleasant and nothing but professional. Everything was moved in under 3 hours and they were by far the least expensive.



Top Rated
Our Partner
  • Best For Larger Moves
  • A+ Rated Moving Company & FIDI Accredited
  • $350 discount when you mention over the phone only
  • One month of FREE storage
  • Auto transport available
  • US DOT: 2293832