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Cross Country Moving Group Review


ConsumersAdvocate.org Rating: 4.3 / 5 (Excellent)
366 Customer Comments & Reviews - see all comments
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Based in Delray Beach, Florida, Cross Country Moving Group is a Department of Transportation-licensed moving broker. The company offers provides costumers with their professional network of licensed movers offering long-distance, local, military, and corporate moving services.

How is Cross Country Moving Group rated?

Breakdown

4.5/5
Services Offered
4.5/5
Coverage Area / Company Type
4.5/5
Reputation

Overall Rating: 4.3 / 5 (Excellent)

Cross Country Moving Group is household goods broker that can connect customers to multiple FMCSA authorized movers nationwide. The company can accommodate local and long distance residential and commercial moves, as well as auto transport. Cross Country provides instant moving quotes over the phone or via email. As the company is relatively new, there is not yet much of an online reputation. However, Cross Country so far has minimal complaints with the BBB and the Department of Transportation.

Services

Service Offerings
Residential
Corporate
Auto
Distance Offerings
Interstate
Additional Services
Storage and re-delivery
Packing & Unpacking
Quote Options
Online
Phone

Services Offered - 4.5 / 5

Cross Country Moving group is a nationwide moving broker, not a moving service itself. Since the company can connect customers with multiple FMSCA-authorized carriers, services will depend on whichever entity cross Country ultimately pairs the customer with. Charges on Cross Country's website are estimated and might differ from the final actual charges. Cross Country represents a high volume of customer and can negotiate discounts on behalf of them. Typical services from moving companies include residential & commercial moves, auto transport, storage, and packing & unpacking.

Reputation

BBB Rating
B+
Year Founded
2018
Date Collected
2019-05-03

Reputation - 4.5 / 5

Cross Country Moving Group is not accredited with the Better Business Bureau, but has received a B+ grade with the organization. Additionally, the company only has two complaints in the last year which were both closed. In 2019 so far Cross Country has received 5 complaints with the U.S. Department of Transportation. There is not much other customer feedback about Cross Country online as the broker has only been in service since 2018.

Fleet Details

Number of Drivers
0
Fleet Size
0
Number of Trailers
0
Number of Tractors
0
Department of Transportation License Number
3181651
MC License Number
126828

Fleet - 4.3 / 5

Since Cross Country Moving Group is a household goods broker, the company does not operate a fleet of its own, but rather connects customers with Federal Motor Carrier Safety Administration (FMCSA) authorized carriers. Cross Country, however, is registered with the Department of Transportation (DOT) and has a Multi Combination (MC) license from the DOT as well.

Contact & Additional Info

Homepage URL
Company Phone
(888) 644-7812
Headquarters Address
301 W Atlantic Avenue, Delray Beach, FL, 33444

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366 Customer Comments & Reviews

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Oliver J
7/28/2022
Cross Country Moving Group is an awesome company - they were recommended to me by a friend. They showed up on time, had a very professional eye in calculating the estimate, and gave me many moving tips. I had to change my move date several times because I broke my wrist and the closing date changed several times; however, each time Cross Country Moving Group was able to accommodate me! Additionally, the movers they sent were incredibly professional! They wrapped everything so nothing was damaged; they did not damage the building I was leaving nor the one I was moving into. They did not stall during the move. The job was done in less time than estimated, so I ended up paying less than... Read More


peggypolimeni03
7/27/2022
Used them for a small move. The team showed up 30 min early; were nice, quick and efficient. The manager was easy to set-up the move with. Price was very good, even with the 3 hour minimum. Will use again for sure.


missydanielski9
7/26/2022
From the very first contact, the manager was very responsive , professional and helpful. They went out of their way to drop off a heavy item at my daughter's house down the block, completed the move efficiently and were friendly throughout the process. The price was fair as well. Great movers, would definitely use them again.


hunderlachanthony610
7/25/2022
This was my first move so my previous experience was very limited, however, everything went smoothly. I had a room full of items and they loaded everything in less than 20 minutes. All together, it took maybe an hour to move. The movers were friendly, efficient, just a great first experience. The price was very fair. No complaints at all. I highly recommend them!


Lucas M
7/25/2022
I recently used Cross Country Moving Group to move from my apartment. I can't stress enough about how amazing they were. From the beginning quoting process, to the last box being carried into my new place, they were friendly, professional, and efficient. I can't believe how strong and fast they were, not to mention friendly and professional. I would use them again in a heartbeat. Thanks.


Eva M
7/22/2022
This is the 2nd time I have used Cross Country Moving Group and the prices can not be beat. My move took 3 hours tops and we had horrible weather. The team was great and positive and this was thanksgiving weekend, horrible time to move. In a world that common sense is not common...people do yourself a favor, get donuts/food and coffee for the movers, tip them. Treat them like people not your hired help with demands esp if your not willing to do a lil of the work esp for the prices. Thank you Cross Country Moving Group. I will continue to use your services.


brianacheristian2435
7/22/2022
I received the best and most reasonable price from them for my move. I called at least 5 different local area movers that were listed with the best ratings for quotes for my move. The service man was very personable. And, he got the estimate to me fast. And, again the price was competitive/the best among the moving companies that I called. The movers arrived on time and completed my move quickly and efficiently. I was surprised with how quickly they got the job done. Definitely would recommend using this company!


lennoxaurelie4256
7/20/2022
They managed to fully organize my move on very short notice (under 5 days). The driver and movers were friendly, quick, and efficient (they managed to get everything out of my 1 bedroom apartment in under 2 hours). They were great when it came to taking apart large furniture and putting it back together at the new place. I'd definitely recommend them to anyone!


leslieaisha4562
7/19/2022
It was such an easy process to move with this company. From the initial consultation to the foreman. Everyone was caring, responsive, responsible and professional. I would recommend them to anybody moving anywhere. Thank you for making one of the process of a big transition so seamless.


Olivia M
7/17/2022
Movers were right on time and very polite and helpful. Easy, fast, and efficient. Would definitely use them again! One comment is that I’d try to get a hold of the local offices instead of the central one if booking by phone-they’re friendlier and more knowledgeable.



Top Rated
Our Partner
  • Best For Larger Moves
  • A+ Rated Moving Company & FIDI Accredited
  • $350 discount when you mention over the phone only
  • One month of FREE storage
  • Auto transport available
  • US DOT: 2293832