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Cross Country Moving Group Review


ConsumersAdvocate.org Rating: 4.3 / 5 (Excellent)
366 Customer Comments & Reviews - see all comments
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Based in Delray Beach, Florida, Cross Country Moving Group is a Department of Transportation-licensed moving broker. The company offers provides costumers with their professional network of licensed movers offering long-distance, local, military, and corporate moving services.

How is Cross Country Moving Group rated?

Breakdown

4.5/5
Services Offered
4.5/5
Coverage Area / Company Type
4.5/5
Reputation

Overall Rating: 4.3 / 5 (Excellent)

Cross Country Moving Group is household goods broker that can connect customers to multiple FMCSA authorized movers nationwide. The company can accommodate local and long distance residential and commercial moves, as well as auto transport. Cross Country provides instant moving quotes over the phone or via email. As the company is relatively new, there is not yet much of an online reputation. However, Cross Country so far has minimal complaints with the BBB and the Department of Transportation.

Services

Service Offerings
Residential
Corporate
Auto
Distance Offerings
Interstate
Additional Services
Storage and re-delivery
Packing & Unpacking
Quote Options
Online
Phone

Services Offered - 4.5 / 5

Cross Country Moving group is a nationwide moving broker, not a moving service itself. Since the company can connect customers with multiple FMSCA-authorized carriers, services will depend on whichever entity cross Country ultimately pairs the customer with. Charges on Cross Country's website are estimated and might differ from the final actual charges. Cross Country represents a high volume of customer and can negotiate discounts on behalf of them. Typical services from moving companies include residential & commercial moves, auto transport, storage, and packing & unpacking.

Reputation

BBB Rating
B+
Year Founded
2018
Date Collected
2019-05-03

Reputation - 4.5 / 5

Cross Country Moving Group is not accredited with the Better Business Bureau, but has received a B+ grade with the organization. Additionally, the company only has two complaints in the last year which were both closed. In 2019 so far Cross Country has received 5 complaints with the U.S. Department of Transportation. There is not much other customer feedback about Cross Country online as the broker has only been in service since 2018.

Fleet Details

Number of Drivers
0
Fleet Size
0
Number of Trailers
0
Number of Tractors
0
Department of Transportation License Number
3181651
MC License Number
126828

Fleet - 4.3 / 5

Since Cross Country Moving Group is a household goods broker, the company does not operate a fleet of its own, but rather connects customers with Federal Motor Carrier Safety Administration (FMCSA) authorized carriers. Cross Country, however, is registered with the Department of Transportation (DOT) and has a Multi Combination (MC) license from the DOT as well.

Contact & Additional Info

Homepage URL
Company Phone
(888) 644-7812
Headquarters Address
301 W Atlantic Avenue, Delray Beach, FL, 33444

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366 Customer Comments & Reviews

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Lina D
7/15/2022
The initial contact and set up was painless. The moving crew was on time and did the packing professionally with no time wasted. The greatest part is they weren't too expensive considering how far I was moving and how much stuff I was bringing with me. I was quoted nearly 3 grand more than what my final total came out to here. I had Cross Country Moving Group take care of this move and would definitely recommend to others.


desevc104
7/14/2022
This company exceeded my expectations. moving is the most stressful thing in the world so when a company is quick to respond, communicates with you, and is flexible it really makes a big impact. they were quick to respond to every question and were helpful rescheduling my move date last minute. they do not require a deposit so it really is risk free to book with them, and i'm glad i did because i wouldn't have been able to find anything better.


raadajui106
7/12/2022
Our experience with this company was seamless. From the initial call with the manager to the day-before check-in, we felt prepared and confident going into our two bedroom move. The day-of movers were polite and incredibly efficient. We could not have asked for a better team to work with than these guys!


lojishu786
7/12/2022
The manager and his crew provided us with the smoothest, most professional move I’ve ever had. We needed a two stage move that was logistically challenging but they made it easy every step of the way. All of our belongings arrived at our new home exactly as they left our old home. I highly recommend this company if you want a smooth, fairly priced moving experience!


Alice L
7/12/2022
Cross Country Moving Group did a terrific job! They answered a lot of my questions before the job even started. They communicated really well throughout the whole move and they went above and beyond, working quickly and being very careful with our stuff.


deanbarnacle745
7/11/2022
They were top notch! From the very beginning, they were extremely responsive to emails and phone calls about questions and scheduling. They scheduled my move promptly and arrived right on time. They worked diligently during the move and were extremely careful with my belongings. Nothing was damaged during the move. I would highly recommend using this company for your move. I will definitely be hiring them again.


P
Puppy T
7/9/2022
We had an amazing experience with Cross Country Moving Group. Not only was everyone extremely polite and kind, but they were extremely careful with our things. You hear so many horror stories about moving companies ruining and breaking things or arriving late, causing a huge nightmare. That was not the case for us. Thank you for a great experience. I would definitely recommend Cross Country Moving Group for any your moving needs.


Jane M
3/6/2022
My move with Cross Country Moving Group finished last week when they delivered all our things. I'm excited to settle into our new forever home and I know all this would not be possible without the hard work of the movers. You definitely will have best, by using this company, that's for sure!


H
Harry L
3/5/2022
That's why our family is grateful for their service and we would use them again if the opportunity presented itself for another relocation. They made sure that no stone was left unturned so that we were 100% satisfied in our moving experience. Recommended from my side!


ellewborhanb
2/28/2022
They came on time and were very very pleasant about the experience. They didn't realize how many items of furniture there was. They were able to pack it up faster than the estimate given, and the price was great.



Top Rated
Our Partner
  • Best For Larger Moves
  • A+ Rated Moving Company & FIDI Accredited
  • $350 discount when you mention over the phone only
  • One month of FREE storage
  • Auto transport available
  • US DOT: 2293832