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Cross Country Moving Group Review


ConsumersAdvocate.org Rating: 4.3 / 5 (Excellent)
366 Customer Comments & Reviews - see all comments
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Based in Delray Beach, Florida, Cross Country Moving Group is a Department of Transportation-licensed moving broker. The company offers provides costumers with their professional network of licensed movers offering long-distance, local, military, and corporate moving services.

How is Cross Country Moving Group rated?

Breakdown

4.5/5
Services Offered
4.5/5
Coverage Area / Company Type
4.5/5
Reputation

Overall Rating: 4.3 / 5 (Excellent)

Cross Country Moving Group is household goods broker that can connect customers to multiple FMCSA authorized movers nationwide. The company can accommodate local and long distance residential and commercial moves, as well as auto transport. Cross Country provides instant moving quotes over the phone or via email. As the company is relatively new, there is not yet much of an online reputation. However, Cross Country so far has minimal complaints with the BBB and the Department of Transportation.

Services

Service Offerings
Residential
Corporate
Auto
Distance Offerings
Interstate
Additional Services
Storage and re-delivery
Packing & Unpacking
Quote Options
Online
Phone

Services Offered - 4.5 / 5

Cross Country Moving group is a nationwide moving broker, not a moving service itself. Since the company can connect customers with multiple FMSCA-authorized carriers, services will depend on whichever entity cross Country ultimately pairs the customer with. Charges on Cross Country's website are estimated and might differ from the final actual charges. Cross Country represents a high volume of customer and can negotiate discounts on behalf of them. Typical services from moving companies include residential & commercial moves, auto transport, storage, and packing & unpacking.

Reputation

BBB Rating
B+
Year Founded
2018
Date Collected
2019-05-03

Reputation - 4.5 / 5

Cross Country Moving Group is not accredited with the Better Business Bureau, but has received a B+ grade with the organization. Additionally, the company only has two complaints in the last year which were both closed. In 2019 so far Cross Country has received 5 complaints with the U.S. Department of Transportation. There is not much other customer feedback about Cross Country online as the broker has only been in service since 2018.

Fleet Details

Number of Drivers
0
Fleet Size
0
Number of Trailers
0
Number of Tractors
0
Department of Transportation License Number
3181651
MC License Number
126828

Fleet - 4.3 / 5

Since Cross Country Moving Group is a household goods broker, the company does not operate a fleet of its own, but rather connects customers with Federal Motor Carrier Safety Administration (FMCSA) authorized carriers. Cross Country, however, is registered with the Department of Transportation (DOT) and has a Multi Combination (MC) license from the DOT as well.

Contact & Additional Info

Homepage URL
Company Phone
(888) 644-7812
Headquarters Address
301 W Atlantic Avenue, Delray Beach, FL, 33444

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366 Customer Comments & Reviews

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Jane H
2/28/2022
The move itself was good, the movers themselves look like they were professional and nothing was damaged and everything was done on a timely basis for the price quoted. The movers were quick and efficient. Overall an excellent experience I would recommend this company anytime!


lorriebgrise755
2/27/2022
Packing up an already cramped three story townhome and then moving all of that stuff into a home situated with on a steep incline is a daunting task. The team handled our move with professionalism, efficiency, and with a smile throughout our 12 hour+ day—even despite the challenging lay of the land. They went above and beyond to make us feel as stress free as possible!


olivermariev
2/27/2022
They did a fantastic job. I did most of the boxing myself in advance, but they were super fast and efficient with moving everything. Would hire again.


N
Norman J
2/27/2022
Moved from my 2 floor 3 bed house to a new place. I had around 35+ boxes and tons of furniture (including exercise machines that were very very heavy). I couldn't be happier. 3 amazing guys came on time, at 7 am and by 1pm we were done. They were very attentive and know very well how to do their job. Delivered an amazing customer service and the estimate what they gave me was very accurate. I would recommend this company to all my friends and family.


corymchestnut
2/26/2022
They arrived on time with all necessary supplies. They carefully packed and covered all furniture before carrying it. More importantly, they did not waste any minutes even they’re on hourly rate. Last but not the least, their fee is less than 1/2 of what was quoted.


emilydhenry67
2/26/2022
Outstanding service. The crew was very cautious with our belongings. They were polite, respectful, diligent and thorough. They went out of their way to see that our desires were met. Great job! The movers were fantastic! Very smooth experience!


fgerryj
2/25/2022
They were very attentive to practice my belongings and were very clear communicators on what to expects. There were no surprises when everything was said and done. Thank you for such great service.


Martha W
2/25/2022
The crew from Cross Country Moving Group were fantastic today! They estimated 4 1/2 hours and we finished in exactly that amount of time. They were on time, polite, thorough and took care of my belongings. They also were very helpful getting my apartment set up just the way I wanted it. This is my second time using Cross Country Moving Group and I will definitely use them again for my next move!


jarretttracyd
2/25/2022
Outstanding company . Timely, friendly, efficient and best of all, trustworthy. They are versatile and have solutions to most of my moving challenges . Fully recommended !


haynesjohnj9
2/24/2022
They were AWESOME!! They were friendly, extremely careful, and fast! I highly recommend them. Moving is extremely stressful and they made the process very easy!



Top Rated
Our Partner
  • Best For Larger Moves
  • A+ Rated Moving Company & FIDI Accredited
  • $350 discount when you mention over the phone only
  • One month of FREE storage
  • Auto transport available
  • US DOT: 2293832