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Cross Country Moving Group Review


ConsumersAdvocate.org Rating: 4.3 / 5 (Excellent)
366 Customer Comments & Reviews - see all comments
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Based in Delray Beach, Florida, Cross Country Moving Group is a Department of Transportation-licensed moving broker. The company offers provides costumers with their professional network of licensed movers offering long-distance, local, military, and corporate moving services.

How is Cross Country Moving Group rated?

Breakdown

4.5/5
Services Offered
4.5/5
Coverage Area / Company Type
4.5/5
Reputation

Overall Rating: 4.3 / 5 (Excellent)

Cross Country Moving Group is household goods broker that can connect customers to multiple FMCSA authorized movers nationwide. The company can accommodate local and long distance residential and commercial moves, as well as auto transport. Cross Country provides instant moving quotes over the phone or via email. As the company is relatively new, there is not yet much of an online reputation. However, Cross Country so far has minimal complaints with the BBB and the Department of Transportation.

Services

Service Offerings
Residential
Corporate
Auto
Distance Offerings
Interstate
Additional Services
Storage and re-delivery
Packing & Unpacking
Quote Options
Online
Phone

Services Offered - 4.5 / 5

Cross Country Moving group is a nationwide moving broker, not a moving service itself. Since the company can connect customers with multiple FMSCA-authorized carriers, services will depend on whichever entity cross Country ultimately pairs the customer with. Charges on Cross Country's website are estimated and might differ from the final actual charges. Cross Country represents a high volume of customer and can negotiate discounts on behalf of them. Typical services from moving companies include residential & commercial moves, auto transport, storage, and packing & unpacking.

Reputation

BBB Rating
B+
Year Founded
2018
Date Collected
2019-05-03

Reputation - 4.5 / 5

Cross Country Moving Group is not accredited with the Better Business Bureau, but has received a B+ grade with the organization. Additionally, the company only has two complaints in the last year which were both closed. In 2019 so far Cross Country has received 5 complaints with the U.S. Department of Transportation. There is not much other customer feedback about Cross Country online as the broker has only been in service since 2018.

Fleet Details

Number of Drivers
0
Fleet Size
0
Number of Trailers
0
Number of Tractors
0
Department of Transportation License Number
3181651
MC License Number
126828

Fleet - 4.3 / 5

Since Cross Country Moving Group is a household goods broker, the company does not operate a fleet of its own, but rather connects customers with Federal Motor Carrier Safety Administration (FMCSA) authorized carriers. Cross Country, however, is registered with the Department of Transportation (DOT) and has a Multi Combination (MC) license from the DOT as well.

Contact & Additional Info

Homepage URL
Company Phone
(888) 644-7812
Headquarters Address
301 W Atlantic Avenue, Delray Beach, FL, 33444

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366 Customer Comments & Reviews

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Nora H
2/24/2022
They were extremely fast and efficient. The 3 men worked great as a team and moved with a purpose and very neatly. They were very respectful of both the property I was leaving and the new place I am moving into. They also were very polite and made sure that it was OK how they were doing things. By far Cross Country Moving Group is truly just that. Definitely would recommend to anyone. Thank you for making this a smooth transition!


olivialily170
2/24/2022
They arrived on time and worked efficiently the entire time. I highly recommend them based on my experience today. Also, I should mention that I booked the wrong day, but the accommodated me anyway—excellent customer service!


francesab803
2/23/2022
These guys are responsive, punctual, and actually take care of your stuff and your place. Great to work with and would highly recommend. Everything was easy and these guys were quick too even dealing with some very heavy items and tight stairs. The movers were all very nice and accommodating as well. 5 stars easy.


derekaescobar
2/22/2022
The movers were excellent. They packed their truck very efficiently, were very hard working and were very professional. I HIGHLY recommend them!!!


mortimerthionn
2/22/2022
This moving company made our move is painless as possible. everyone we interacted with was easy to work with communicative came on time and pleasant. The team unload our items carefully and never idled or wasted time. At our new apartment They Carried our furniture and boxes to the correct spots and rooms without needing my direction on every single item.


eugeniattrantham65
2/21/2022
These guys came on time and they did an amazing job. They were polite and careful not to damage anything. They completed the move ahead of time.


L
Lisa E
2/21/2022
Cross Country Moving Group is an awesome company. I called them the morning I needed to be moved out of my apartment. Even though it was the first of the month they were able to squeeze me in. The company sent out 3 movers, they were very professional. The movers were quick and very mindful of my time. They took great care when taking my furniture apart and moving it. I had the most amazing experience with them and will be using them to move into my new home soon.


dellanonebuzr8
2/20/2022
They did a fantastic job in moving us! Super helpful and very prompt. They even helped us pack our stuff into boxes. They were very careful and efficient and got us into our new place in no time!


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Francis H
2/20/2022
The two-man crew that arrived were great, they called before arriving and were very courteous and professional. They packed and moved everything from an upstairs apartment to another upstairs apartment, making it a very long day, and it even started to rain when we got to the new place.


hreadslkpia5
2/20/2022
The experience could not have been better. They were on time, courteous, and HUSTLED. We moved out of a pretty complicated home layout and into a smaller, even more complicated home layout in less than 4 hours.



Top Rated
Our Partner
  • Best For Larger Moves
  • A+ Rated Moving Company & FIDI Accredited
  • $350 discount when you mention over the phone only
  • One month of FREE storage
  • Auto transport available
  • US DOT: 2293832