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Cross Country Moving Group Review


ConsumersAdvocate.org Rating: 4.3 / 5 (Excellent)
366 Customer Comments & Reviews - see all comments
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Based in Delray Beach, Florida, Cross Country Moving Group is a Department of Transportation-licensed moving broker. The company offers provides costumers with their professional network of licensed movers offering long-distance, local, military, and corporate moving services.

How is Cross Country Moving Group rated?

Breakdown

4.5/5
Services Offered
4.5/5
Coverage Area / Company Type
4.5/5
Reputation

Overall Rating: 4.3 / 5 (Excellent)

Cross Country Moving Group is household goods broker that can connect customers to multiple FMCSA authorized movers nationwide. The company can accommodate local and long distance residential and commercial moves, as well as auto transport. Cross Country provides instant moving quotes over the phone or via email. As the company is relatively new, there is not yet much of an online reputation. However, Cross Country so far has minimal complaints with the BBB and the Department of Transportation.

Services

Service Offerings
Residential
Corporate
Auto
Distance Offerings
Interstate
Additional Services
Storage and re-delivery
Packing & Unpacking
Quote Options
Online
Phone

Services Offered - 4.5 / 5

Cross Country Moving group is a nationwide moving broker, not a moving service itself. Since the company can connect customers with multiple FMSCA-authorized carriers, services will depend on whichever entity cross Country ultimately pairs the customer with. Charges on Cross Country's website are estimated and might differ from the final actual charges. Cross Country represents a high volume of customer and can negotiate discounts on behalf of them. Typical services from moving companies include residential & commercial moves, auto transport, storage, and packing & unpacking.

Reputation

BBB Rating
B+
Year Founded
2018
Date Collected
2019-05-03

Reputation - 4.5 / 5

Cross Country Moving Group is not accredited with the Better Business Bureau, but has received a B+ grade with the organization. Additionally, the company only has two complaints in the last year which were both closed. In 2019 so far Cross Country has received 5 complaints with the U.S. Department of Transportation. There is not much other customer feedback about Cross Country online as the broker has only been in service since 2018.

Fleet Details

Number of Drivers
0
Fleet Size
0
Number of Trailers
0
Number of Tractors
0
Department of Transportation License Number
3181651
MC License Number
126828

Fleet - 4.3 / 5

Since Cross Country Moving Group is a household goods broker, the company does not operate a fleet of its own, but rather connects customers with Federal Motor Carrier Safety Administration (FMCSA) authorized carriers. Cross Country, however, is registered with the Department of Transportation (DOT) and has a Multi Combination (MC) license from the DOT as well.

Contact & Additional Info

Homepage URL
Company Phone
(888) 644-7812
Headquarters Address
301 W Atlantic Avenue, Delray Beach, FL, 33444

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366 Customer Comments & Reviews

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J
Jacob B
2/19/2022
They were incredibly understanding and flexible with our frustrating schedule caused by multiple delays from the seller of our home. When we finally were able to get a date set, they arrived on time and got the move done fast. They were very friendly and easy to work with, and the final invoice came in under the initial quote.


L
Logan H
2/18/2022
They were incredible! It was a very snowy day and they were still extremely quick and efficient. This company will now be my go-to moving company. I could not recommend them enough!


Gary D
2/18/2022
They were on time, fast and efficient. They quoted Us higher than the actual move so it was a pleasant surprise to hear the grand total. The guys were the best. Very hard working and very polite (even in the 90+ degree heat). All furniture was wrapped well and moved without a scratch. I would highly recommend Cross Country Moving Group.


jennyflatoue505
2/18/2022
I have to say how pleased I am with this company! I had a single piece of furniture that needed to be moved from my garage to the second floor of my home. Not only did they have a great price for me but they were courteous, punctual, and professional. I feel bad that I don't recall the names of the two gentlemen who did this move for me, but they were unbelievable! They worked perfectly as a team and had positive attitudes!


H
Harley T
2/17/2022
The moving crew showed up on time, They were very professional and handled all of my belongings with care. They got my one bedroom move completely done in under two hours.


D
Daniel B
2/16/2022
These guys are great. Showed up early, and got the job done quickly and efficiently. Our team of 3 were very hard workers, communicated well, and got everything done in an incredibly timely fashion. Would not use anybody else. Our final bill actually came in a little bit under the estimate.


R
Robert D
2/16/2022
We LOVED Cross Country Moving Group crew. They made moving fast, painless, and efficient. We moved an entire household to a new residence with three levels. Their careful moving ensured all of our furniture came over in perfect condition and that no walls were harmed while carrying things up the flights of stairs....not something we could have done doing it ourselves! 10/10, would recommend!


guyaksel706
2/15/2022
I would recommend Cross Country Moving Group to my friends and family! Overall, the team was tremendous and hardworking! The process could be stressful, but they took all that out, and it was great.


Park S
2/15/2022
They were wonderful. Everything was smooth from reservations to the end move. Communication before and morning of the move was unexpected and great. The men showed up on time, were courteous and professional. They made a stressful situation STRESS FREE! Would highly recommend Cross Country Moving Group.


H
Harry F
2/14/2022
The crew of two came on time, explained the process and costs, quickly moved all my stuff less three hours. Thank you so much its my second time to use your service and will recommend you to others.



Top Rated
Our Partner
  • Best For Larger Moves
  • A+ Rated Moving Company & FIDI Accredited
  • $350 discount when you mention over the phone only
  • One month of FREE storage
  • Auto transport available
  • US DOT: 2293832