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Cross Country Moving Group Review


ConsumersAdvocate.org Rating: 4.3 / 5 (Excellent)
366 Customer Comments & Reviews - see all comments
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Based in Delray Beach, Florida, Cross Country Moving Group is a Department of Transportation-licensed moving broker. The company offers provides costumers with their professional network of licensed movers offering long-distance, local, military, and corporate moving services.

How is Cross Country Moving Group rated?

Breakdown

4.5/5
Services Offered
4.5/5
Coverage Area / Company Type
4.5/5
Reputation

Overall Rating: 4.3 / 5 (Excellent)

Cross Country Moving Group is household goods broker that can connect customers to multiple FMCSA authorized movers nationwide. The company can accommodate local and long distance residential and commercial moves, as well as auto transport. Cross Country provides instant moving quotes over the phone or via email. As the company is relatively new, there is not yet much of an online reputation. However, Cross Country so far has minimal complaints with the BBB and the Department of Transportation.

Services

Service Offerings
Residential
Corporate
Auto
Distance Offerings
Interstate
Additional Services
Storage and re-delivery
Packing & Unpacking
Quote Options
Online
Phone

Services Offered - 4.5 / 5

Cross Country Moving group is a nationwide moving broker, not a moving service itself. Since the company can connect customers with multiple FMSCA-authorized carriers, services will depend on whichever entity cross Country ultimately pairs the customer with. Charges on Cross Country's website are estimated and might differ from the final actual charges. Cross Country represents a high volume of customer and can negotiate discounts on behalf of them. Typical services from moving companies include residential & commercial moves, auto transport, storage, and packing & unpacking.

Reputation

BBB Rating
B+
Year Founded
2018
Date Collected
2019-05-03

Reputation - 4.5 / 5

Cross Country Moving Group is not accredited with the Better Business Bureau, but has received a B+ grade with the organization. Additionally, the company only has two complaints in the last year which were both closed. In 2019 so far Cross Country has received 5 complaints with the U.S. Department of Transportation. There is not much other customer feedback about Cross Country online as the broker has only been in service since 2018.

Fleet Details

Number of Drivers
0
Fleet Size
0
Number of Trailers
0
Number of Tractors
0
Department of Transportation License Number
3181651
MC License Number
126828

Fleet - 4.3 / 5

Since Cross Country Moving Group is a household goods broker, the company does not operate a fleet of its own, but rather connects customers with Federal Motor Carrier Safety Administration (FMCSA) authorized carriers. Cross Country, however, is registered with the Department of Transportation (DOT) and has a Multi Combination (MC) license from the DOT as well.

Contact & Additional Info

Homepage URL
Company Phone
(888) 644-7812
Headquarters Address
301 W Atlantic Avenue, Delray Beach, FL, 33444

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366 Customer Comments & Reviews

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L
Leon S
2/13/2022
Cross Country Moving Group was such a worthwhile service for us to use! With some basic information, we were able to get connected with multiple quality moving service providers! It really simplified our research process. Would highly recommend this as a resource to anyone! Thank you!


O
Olive M
2/13/2022
Cross Country Moving Group were fabulous! From the minute the guys started, until they ended, they were efficient, organized, professional, patient, courteous and safe. Alejandro, the foreman, did a great job making sure everything went smoothly as we went to 3 different locations after the initial pickup. I highly recommend them.


R
Robert M
2/11/2022
Their team did an amazing job. They were super professional and took great care of all of my items while moving it all the way to the third floor in the heat with no elevators. They didn’t complain at all and even help move around things to different spots in case it didn’t fit. They left the place cleaner then they found it and removed all boxes and debris. Thank you again!!


B
Ben L
2/10/2022
Movers were super conscientious, professional, accommodating, efficient, friendly, and packed/moved things in record time! They followed COVID protocols, and were careful with everything! Quotations and billing were fair.


J
Josh R
2/9/2022
I'm happy with the efficient first response. I cannot comment on quality or good value as I am waiting for a quote for moving. First impressions are good.


A
Abagnale F
2/9/2022
Cross Country Moving Group were our movers. We had a long couple of days of sorting, packing and moving our household items. They handled this extremely laborious process. The customer experience beyond it with their joyful demeanor and made it very easy for us to complete the move to our satisfaction and ahead of time. Highly recommend them.


Frank A
2/8/2022
They did a fantastic job with my move. I was stressed and worried about moving day and they took care of everything. They showed up right on time, worked quickly and took great care with my home.


L
Lila A
2/6/2022
We used Cross Country Moving Group came this past week and we couldn't be more pleased. Their team of movers were extremely friendly, kind and professional. They took extra care of our furniture and boxes of items and we had a lot of stuff. We moved in to a new house and we did not find any damage to newly painted walls or to any of our property they moved in. They were very nice to work with and the moving fee was competitive. I highly recommend Cross Country Moving Group.


M
Mira E
1/31/2022
I was super happy with Cross Country Moving Group. The boxes were great and super useful. It made the move so much easier since I could stack them. The movers were super fast, polite and respectful. Excellent Job.


J
Jude R
1/31/2022
It’s clear that they are highly experienced: they anticipate and solve issues before they become problems and move efficiently and meticulously through their work. They are a 10/10 moving company.



Top Rated
Our Partner
  • Best For Larger Moves
  • A+ Rated Moving Company & FIDI Accredited
  • $350 discount when you mention over the phone only
  • One month of FREE storage
  • Auto transport available
  • US DOT: 2293832