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Cross Country Moving Group Review


ConsumersAdvocate.org Rating: 4.3 / 5 (Excellent)
366 Customer Comments & Reviews - see all comments
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Based in Delray Beach, Florida, Cross Country Moving Group is a Department of Transportation-licensed moving broker. The company offers provides costumers with their professional network of licensed movers offering long-distance, local, military, and corporate moving services.

How is Cross Country Moving Group rated?

Breakdown

4.5/5
Services Offered
4.5/5
Coverage Area / Company Type
4.5/5
Reputation

Overall Rating: 4.3 / 5 (Excellent)

Cross Country Moving Group is household goods broker that can connect customers to multiple FMCSA authorized movers nationwide. The company can accommodate local and long distance residential and commercial moves, as well as auto transport. Cross Country provides instant moving quotes over the phone or via email. As the company is relatively new, there is not yet much of an online reputation. However, Cross Country so far has minimal complaints with the BBB and the Department of Transportation.

Services

Service Offerings
Residential
Corporate
Auto
Distance Offerings
Interstate
Additional Services
Storage and re-delivery
Packing & Unpacking
Quote Options
Online
Phone

Services Offered - 4.5 / 5

Cross Country Moving group is a nationwide moving broker, not a moving service itself. Since the company can connect customers with multiple FMSCA-authorized carriers, services will depend on whichever entity cross Country ultimately pairs the customer with. Charges on Cross Country's website are estimated and might differ from the final actual charges. Cross Country represents a high volume of customer and can negotiate discounts on behalf of them. Typical services from moving companies include residential & commercial moves, auto transport, storage, and packing & unpacking.

Reputation

BBB Rating
B+
Year Founded
2018
Date Collected
2019-05-03

Reputation - 4.5 / 5

Cross Country Moving Group is not accredited with the Better Business Bureau, but has received a B+ grade with the organization. Additionally, the company only has two complaints in the last year which were both closed. In 2019 so far Cross Country has received 5 complaints with the U.S. Department of Transportation. There is not much other customer feedback about Cross Country online as the broker has only been in service since 2018.

Fleet Details

Number of Drivers
0
Fleet Size
0
Number of Trailers
0
Number of Tractors
0
Department of Transportation License Number
3181651
MC License Number
126828

Fleet - 4.3 / 5

Since Cross Country Moving Group is a household goods broker, the company does not operate a fleet of its own, but rather connects customers with Federal Motor Carrier Safety Administration (FMCSA) authorized carriers. Cross Country, however, is registered with the Department of Transportation (DOT) and has a Multi Combination (MC) license from the DOT as well.

Contact & Additional Info

Homepage URL
Company Phone
(888) 644-7812
Headquarters Address
301 W Atlantic Avenue, Delray Beach, FL, 33444

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366 Customer Comments & Reviews

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J
James H
1/30/2022
They were hardworking, polite, punctual, great guys. Nice to deal with good people. Everything was more than positive and their work ethic alone would be worth it but they were so much more and better. I will never use anyone else if their is a service I can get through them. Thank you guys very much.


J
Jack M
1/29/2022
These dudes did a fantastic job with a local move! Very professional and efficient. They got right after it and we were done much quicker than I could’ve imagined. I’m very pleased with the service provided, even a manager stopped by to check on the progress. I would definitely recommend


alshhloewalsh3322
1/27/2022
They found solutions to any issues and even put together a bed that had been shipped to my house (that is to say, they didn’t move). Can’t recommend enough!


D
Deanna D
1/27/2022
I had a great experience with Cross Country Moving Group; I rented a dumpster from them and they also moved me from Worcester to Grafton. My movers arrived right on time, were very polite and took great care of our stuff. They were able to complete the move of our 4 bedroom home in 6 hours, the cost was very much in line with the estimate they provided me. They were very polite and quick to respond to any questions or concerns I had. I would highly recommend them for any moving needs, they are also very reasonably priced compared to their competitors.


S
Sean P
1/25/2022
They were polite and very professional. I had a lot of really difficult to move large pieces of furniture through narrow stairs and they moved everything without any damage. They were extremely fast but also very careful.


L
Luke B
1/25/2022
The crew were great and professionally. Everything was done with no damage and went really smooth. They also moved my upright piano without any issues. Highly recommend this business and would use them again.


H
Hanrry S
1/25/2022
Amazing job. The crew arrived and got right to work, filling a dumpster in about an hour. Very impressive, but even more so given the heat and humidity. They were personable, worked well together, were very hard-working and efficient, and immediately worked through problems that came up. They are worth every penny and then some. I highly recommend Cross Country Moving Group!


J
Jack F
1/24/2022
They responded very quickly to the request. The staff was really professional, and the price was okay. They showed up on time, and they were very helpful and efficient. They were very professional, and showed up with all the necessary tools that might be needed for pickup and delivery. They were on time both with the pickup and the delivery.


J
Jack R
1/24/2022
I hired them for a small move last week. Movers arrived on time, worked hard without any brakes. My furniture items arrived safe and were handled with care. Very satisfied with the service I received for the cheap price I paid. Thank you Cross Country Moving Group for your help on the stressful moving day!


S
Spencer F
1/23/2022
The owner was professional yet very understandable to accommodate our move on a very short notice. The team was 30 mins late but it’s fine when they are coming from their already booked moving job. The team got right to packing. Thumbs up for the polite and hardworking team.



Top Rated
Our Partner
  • Best For Larger Moves
  • A+ Rated Moving Company & FIDI Accredited
  • $350 discount when you mention over the phone only
  • One month of FREE storage
  • Auto transport available
  • US DOT: 2293832