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Cross Country Moving Group Review


ConsumersAdvocate.org Rating: 4.3 / 5 (Excellent)
366 Customer Comments & Reviews - see all comments
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Based in Delray Beach, Florida, Cross Country Moving Group is a Department of Transportation-licensed moving broker. The company offers provides costumers with their professional network of licensed movers offering long-distance, local, military, and corporate moving services.

How is Cross Country Moving Group rated?

Breakdown

4.5/5
Services Offered
4.5/5
Coverage Area / Company Type
4.5/5
Reputation

Overall Rating: 4.3 / 5 (Excellent)

Cross Country Moving Group is household goods broker that can connect customers to multiple FMCSA authorized movers nationwide. The company can accommodate local and long distance residential and commercial moves, as well as auto transport. Cross Country provides instant moving quotes over the phone or via email. As the company is relatively new, there is not yet much of an online reputation. However, Cross Country so far has minimal complaints with the BBB and the Department of Transportation.

Services

Service Offerings
Residential
Corporate
Auto
Distance Offerings
Interstate
Additional Services
Storage and re-delivery
Packing & Unpacking
Quote Options
Online
Phone

Services Offered - 4.5 / 5

Cross Country Moving group is a nationwide moving broker, not a moving service itself. Since the company can connect customers with multiple FMSCA-authorized carriers, services will depend on whichever entity cross Country ultimately pairs the customer with. Charges on Cross Country's website are estimated and might differ from the final actual charges. Cross Country represents a high volume of customer and can negotiate discounts on behalf of them. Typical services from moving companies include residential & commercial moves, auto transport, storage, and packing & unpacking.

Reputation

BBB Rating
B+
Year Founded
2018
Date Collected
2019-05-03

Reputation - 4.5 / 5

Cross Country Moving Group is not accredited with the Better Business Bureau, but has received a B+ grade with the organization. Additionally, the company only has two complaints in the last year which were both closed. In 2019 so far Cross Country has received 5 complaints with the U.S. Department of Transportation. There is not much other customer feedback about Cross Country online as the broker has only been in service since 2018.

Fleet Details

Number of Drivers
0
Fleet Size
0
Number of Trailers
0
Number of Tractors
0
Department of Transportation License Number
3181651
MC License Number
126828

Fleet - 4.3 / 5

Since Cross Country Moving Group is a household goods broker, the company does not operate a fleet of its own, but rather connects customers with Federal Motor Carrier Safety Administration (FMCSA) authorized carriers. Cross Country, however, is registered with the Department of Transportation (DOT) and has a Multi Combination (MC) license from the DOT as well.

Contact & Additional Info

Homepage URL
Company Phone
(888) 644-7812
Headquarters Address
301 W Atlantic Avenue, Delray Beach, FL, 33444

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366 Customer Comments & Reviews

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barbaraaatwell21076
1/22/2022
They took tremendous care in moving furniture and boxes, as if they were moving their own families. Not a single item was broken, and they were incredibly fast despite being paid by the hour.


amanda.369598
1/22/2022
The movers moved us with speed, courtesy, efficiency and professionalism. They arrived on time and handled our belongings with great care. We recommend them super highly! They were professional, courteous and careful with our merchandise. I would 100% recommend them as it is so hard to find people with integrity these days.


L
Logan P
1/22/2022
Thank you Cross Country Moving Group and team for getting me moved. These guys showed up on time and took just under 5 hours to take apart and move furniture and boxes for an 850 sq ft loft and storage. They put together my furniture in my new place better than it was before! They really worked hard and were super nice. I hope to work with them in the future.) Thank you all!!


davidwilson98781
1/21/2022
These guys were very fast and friendly! There was no sitting around or taking their time on getting things loaded into the truck. They were there to get the job done and also had smiles on their faces!


Gearge H
1/20/2022
These guys were fast but careful. Actually, I forgot to tell them of the weak leg on my huge hutch. But they must have checked the legs before lifting and then putting into place. So they were very perspective of any problems. Thank you gentlemen.


zena.gepulla
1/20/2022
The coordination team was prompt in scheduling my move and quick to answer questions leading up to the moving date. On the day, the moving team called to let me know when they were 30 and then 5 minutes out, and showed up exactly on time.


jhlly.2020
1/19/2022
We were very pleased with Cross Country Moving Group from start to finish. They took our order and were friendly and upfront about the estimate. The moving team was on time and professional throughout the entire process. We would definitely use them again in the future!


J
Jacob S
1/19/2022
All very nice guys. Wicked fast, knew exactly what they were doing at every turn. Moving across town, from start at the old place to finishing at the new, only took them 2 hours. Included disassembling and reassembling a bed. Would use Cross Country Moving Group again in a heartbeat.


liamdaniel170
1/17/2022
Put your worries behind you and book these guys. They know what they're doing; professional, fast, careful, and communicative. With how seamless they made my move, I'll never think twice about the moderate price tag


averysofia1700
1/17/2022
Excellent customer service providing specific details of the contract and updating me on the status of the crew's arrival. The moving crew was efficient and courteous.



Top Rated
Our Partner
  • Best For Larger Moves
  • A+ Rated Moving Company & FIDI Accredited
  • $350 discount when you mention over the phone only
  • One month of FREE storage
  • Auto transport available
  • US DOT: 2293832