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Cross Country Moving Group Review


ConsumersAdvocate.org Rating: 4.3 / 5 (Excellent)
366 Customer Comments & Reviews - see all comments
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Based in Delray Beach, Florida, Cross Country Moving Group is a Department of Transportation-licensed moving broker. The company offers provides costumers with their professional network of licensed movers offering long-distance, local, military, and corporate moving services.

How is Cross Country Moving Group rated?

Breakdown

4.5/5
Services Offered
4.5/5
Coverage Area / Company Type
4.5/5
Reputation

Overall Rating: 4.3 / 5 (Excellent)

Cross Country Moving Group is household goods broker that can connect customers to multiple FMCSA authorized movers nationwide. The company can accommodate local and long distance residential and commercial moves, as well as auto transport. Cross Country provides instant moving quotes over the phone or via email. As the company is relatively new, there is not yet much of an online reputation. However, Cross Country so far has minimal complaints with the BBB and the Department of Transportation.

Services

Service Offerings
Residential
Corporate
Auto
Distance Offerings
Interstate
Additional Services
Storage and re-delivery
Packing & Unpacking
Quote Options
Online
Phone

Services Offered - 4.5 / 5

Cross Country Moving group is a nationwide moving broker, not a moving service itself. Since the company can connect customers with multiple FMSCA-authorized carriers, services will depend on whichever entity cross Country ultimately pairs the customer with. Charges on Cross Country's website are estimated and might differ from the final actual charges. Cross Country represents a high volume of customer and can negotiate discounts on behalf of them. Typical services from moving companies include residential & commercial moves, auto transport, storage, and packing & unpacking.

Reputation

BBB Rating
B+
Year Founded
2018
Date Collected
2019-05-03

Reputation - 4.5 / 5

Cross Country Moving Group is not accredited with the Better Business Bureau, but has received a B+ grade with the organization. Additionally, the company only has two complaints in the last year which were both closed. In 2019 so far Cross Country has received 5 complaints with the U.S. Department of Transportation. There is not much other customer feedback about Cross Country online as the broker has only been in service since 2018.

Fleet Details

Number of Drivers
0
Fleet Size
0
Number of Trailers
0
Number of Tractors
0
Department of Transportation License Number
3181651
MC License Number
126828

Fleet - 4.3 / 5

Since Cross Country Moving Group is a household goods broker, the company does not operate a fleet of its own, but rather connects customers with Federal Motor Carrier Safety Administration (FMCSA) authorized carriers. Cross Country, however, is registered with the Department of Transportation (DOT) and has a Multi Combination (MC) license from the DOT as well.

Contact & Additional Info

Homepage URL
Company Phone
(888) 644-7812
Headquarters Address
301 W Atlantic Avenue, Delray Beach, FL, 33444

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366 Customer Comments & Reviews

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Claire S
7/22/2021
Every part of the process using Cross Country Moving Group was straightforward. Booking with them was simple via email, The on-site crew is also very professional and efficient. Had no headache. They arrived 5 minutes early (unheard of!) and picked up our piano like it was light as a feather - simply unbelievable. We were very appreciative and the service was worth every cent.


Andre M
7/18/2021
I have used this Company a few times now, when moving house. They are very responsive when contacted to book a job in and their service is always excellent. The movers are always on time and get the job done very efficiently. The team are always super friendly and helpful! I have recommended them to friends and family over the last few years and they never disappoint. Highly recommend . Thanks for the excellent service!


Juan C
7/17/2021
Excellent service, I highly recommend Cross Country Moving Group. I just moved all my stuff from one side of the city to the other. Movers were on time, polite and friendly, efficient and took care of my stuff. My washing machine was tightly wedged into the bathroom, but they got it out quickly and without a single mark on the tiles, carpet, or narrow stairs/doorway. They also managed to get up the narrow drop-off driveway without pruning the roses :-) They communicated well, confirming the date/time for pick-up in the days prior, and texting when they were on their way on the day. Thank you!


ketty22barbara3
7/17/2021
Excellent work!!! Very professional...from my 1st call up to my last box moved. I even had last minute changes and very kindly they adjusted their personnel, time and everything else to be able to help me. I can recommend them any time... any time!!!


meredith7132021
7/13/2021
The guys were extremely helpful, friendly and professional. I would recommend them to anyone considering moving. Overall experience was great, They took care with our pieces, were courteous and professional, and were very efficient with their time.


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Emma W
7/11/2021
This company is so good that I would highly recommend its name to all the people. All the team members are highly professional and they took really good care of my belongings. They were super cautious about handling everything and made sure that nothing underwent any type of damage or breakage. I really liked their prices as well. This company is awesome.


tina223ayers
7/9/2021
The team showed up exactly on time and called prior to arriving. They were very efficient and polite. They went straight to work, coordinating with the driver and following his direction. I could not have asked for a better team of movers to show up at my door. I highly recommend this company.


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Alice J
7/8/2021
Great crew of guys really kicked it into high gear not only did they move everything in my 1 bedroom apartment in a shot amount of time, beating the weather and mid day traffic but they dealt with the 2 flight walk up with easy and good attitude. Definitely would recommend and use them again.


ooliverjake98
6/30/2021
The crew was amazing! Showed up on time and got straight to work. They were very professional and took great care of our belongings. Highly recommend. Will definitely be using for any future moving jobs!


markdkautz
6/29/2021
We moved out of our home of 40+ years to another State. The team were extremely helpful -- they delivered moving boxes to our home prior to the move and checked in with us to see where they could help. Move out day went quick and our anticipated move in day ended up sooner than originally planned. We were delighted. Their prices were fair and the service perfect. If we move again they will be our choice for movers.



Top Rated
Our Partner
  • Best For Larger Moves
  • A+ Rated Moving Company & FIDI Accredited
  • $350 discount when you mention over the phone only
  • One month of FREE storage
  • Auto transport available
  • US DOT: 2293832