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Cross Country Moving Group Review


ConsumersAdvocate.org Rating: 4.3 / 5 (Excellent)
366 Customer Comments & Reviews - see all comments
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Based in Delray Beach, Florida, Cross Country Moving Group is a Department of Transportation-licensed moving broker. The company offers provides costumers with their professional network of licensed movers offering long-distance, local, military, and corporate moving services.

How is Cross Country Moving Group rated?

Breakdown

4.5/5
Services Offered
4.5/5
Coverage Area / Company Type
4.5/5
Reputation

Overall Rating: 4.3 / 5 (Excellent)

Cross Country Moving Group is household goods broker that can connect customers to multiple FMCSA authorized movers nationwide. The company can accommodate local and long distance residential and commercial moves, as well as auto transport. Cross Country provides instant moving quotes over the phone or via email. As the company is relatively new, there is not yet much of an online reputation. However, Cross Country so far has minimal complaints with the BBB and the Department of Transportation.

Services

Service Offerings
Residential
Corporate
Auto
Distance Offerings
Interstate
Additional Services
Storage and re-delivery
Packing & Unpacking
Quote Options
Online
Phone

Services Offered - 4.5 / 5

Cross Country Moving group is a nationwide moving broker, not a moving service itself. Since the company can connect customers with multiple FMSCA-authorized carriers, services will depend on whichever entity cross Country ultimately pairs the customer with. Charges on Cross Country's website are estimated and might differ from the final actual charges. Cross Country represents a high volume of customer and can negotiate discounts on behalf of them. Typical services from moving companies include residential & commercial moves, auto transport, storage, and packing & unpacking.

Reputation

BBB Rating
B+
Year Founded
2018
Date Collected
2019-05-03

Reputation - 4.5 / 5

Cross Country Moving Group is not accredited with the Better Business Bureau, but has received a B+ grade with the organization. Additionally, the company only has two complaints in the last year which were both closed. In 2019 so far Cross Country has received 5 complaints with the U.S. Department of Transportation. There is not much other customer feedback about Cross Country online as the broker has only been in service since 2018.

Fleet Details

Number of Drivers
0
Fleet Size
0
Number of Trailers
0
Number of Tractors
0
Department of Transportation License Number
3181651
MC License Number
126828

Fleet - 4.3 / 5

Since Cross Country Moving Group is a household goods broker, the company does not operate a fleet of its own, but rather connects customers with Federal Motor Carrier Safety Administration (FMCSA) authorized carriers. Cross Country, however, is registered with the Department of Transportation (DOT) and has a Multi Combination (MC) license from the DOT as well.

Contact & Additional Info

Homepage URL
Company Phone
(888) 644-7812
Headquarters Address
301 W Atlantic Avenue, Delray Beach, FL, 33444

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366 Customer Comments & Reviews

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wadewelton326
6/16/2021
I had such a great experience, Prices were competitive but your moving partner needs to be reliable, helpful, and professional. The whole team there is so service oriented and reliable. If the cost was a few bucks more, it was money very well spent. I recommend American Long Distance Moving & Storage 110%.


S
Sofia C
6/15/2021
Cross Country Moving Group made relocating my 80-yr old mom so easy. The reservation process was easy, and the recommendations from the movers were helpful. they showed up at the appointed time and got right to work, grabbing the boxes and wrapping delicate items in blankets - they were very careful with my mom’s things and very sweet and courteous to her. A move at any age is hard, but this was emotionally and physically jarring to leave her residence of 42 years. The guys were quick, and they made the whole experience about as painless as it possibly could have been. Thank you so much for a great job!


baristobaristokin
6/14/2021
Great moving experience during a stressful time. The entire team was very professional from the initial call to final delivery. Glad I went with Our Family Moving. Will definitely you them in the future & recommend to family & friends.


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Noa J
6/13/2021
I will always use Cross Country Moving Group exclusively. We called the night before the move to ask it they could bring some extra equipment for moving wardrobes and they accommodated our last minute request, no problem. They were on time, efficient and professional. Our building floors are original marble and they were careful not to damage or bump into anything, per the building’s request. I've moved 18 times and they were the best team I've EVER worked with. Prompt (even a little early) and right down to business. I showed them what needed to be done and got out of the way. Thank You guys for making our move totally painless!


C
Cora M
6/10/2021
From the initial phone call to the move of our growing business, it could not have gone smoother. I was highly impressed with the level of service they provided and you can tell they are pros and have their systems dialed in so you don't have to worry. I highly recommend Cross Country Moving Group highly.


P
Paul B
6/8/2021
This moving company is awesome. On time and great customer service. The movers were super friendly and helped us move more than what we had originally planned. Worth every penny and was the least stressful move we have ever had. I will surely hire them again.


M
Mila S
6/6/2021
The team at Cross Country Moving Group, They did an awesome job. I was so impressed with how quickly and carefully they were able to move my stuff. They unloaded the truck shockingly fast. No running up the clock with these guys. I will definitely use this company again!


Nora H
5/29/2021
The moving crew worked fast, the packing was excellent - there was no damage to a single item.They did their best to do the job quickly and to meet the quote provided. The price was in my affordability and they took care of everything without me lifting a finger. I highly recommend Cross Country Moving Group for all storage and moving needs.


johnhudson7798
5/29/2021
My experience with Cross Country Moving Group was amazing! The movers were respectful and so efficient. My move from apartment to my house was seamless. The head mover communicated any furniture of mine that was already damaged and if any walls in my apartment or house were scuffed or had damage prior to them moving as well. I was beyond happy with the communication and the professionalism overall. Well worth every penny!


harperlee220
5/28/2021
Amazing! Found First National Van Lines and needed to move the next day. They were able to accommodate! They sent 3 people to help move my family from the valley to the burbs. The crew were very professional, punctual and just overall good people. They packed everything very neatly and labeled every single thing. I couldn’t ask for a better group of hardworking people. No regrets!! Highly recommend! Thank you!



Top Rated
Our Partner
  • Best For Larger Moves
  • A+ Rated Moving Company & FIDI Accredited
  • $350 discount when you mention over the phone only
  • One month of FREE storage
  • Auto transport available
  • US DOT: 2293832