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Cross Country Moving Group Review


ConsumersAdvocate.org Rating: 4.3 / 5 (Excellent)
366 Customer Comments & Reviews - see all comments
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Based in Delray Beach, Florida, Cross Country Moving Group is a Department of Transportation-licensed moving broker. The company offers provides costumers with their professional network of licensed movers offering long-distance, local, military, and corporate moving services.

How is Cross Country Moving Group rated?

Breakdown

4.5/5
Services Offered
4.5/5
Coverage Area / Company Type
4.5/5
Reputation

Overall Rating: 4.3 / 5 (Excellent)

Cross Country Moving Group is household goods broker that can connect customers to multiple FMCSA authorized movers nationwide. The company can accommodate local and long distance residential and commercial moves, as well as auto transport. Cross Country provides instant moving quotes over the phone or via email. As the company is relatively new, there is not yet much of an online reputation. However, Cross Country so far has minimal complaints with the BBB and the Department of Transportation.

Services

Service Offerings
Residential
Corporate
Auto
Distance Offerings
Interstate
Additional Services
Storage and re-delivery
Packing & Unpacking
Quote Options
Online
Phone

Services Offered - 4.5 / 5

Cross Country Moving group is a nationwide moving broker, not a moving service itself. Since the company can connect customers with multiple FMSCA-authorized carriers, services will depend on whichever entity cross Country ultimately pairs the customer with. Charges on Cross Country's website are estimated and might differ from the final actual charges. Cross Country represents a high volume of customer and can negotiate discounts on behalf of them. Typical services from moving companies include residential & commercial moves, auto transport, storage, and packing & unpacking.

Reputation

BBB Rating
B+
Year Founded
2018
Date Collected
2019-05-03

Reputation - 4.5 / 5

Cross Country Moving Group is not accredited with the Better Business Bureau, but has received a B+ grade with the organization. Additionally, the company only has two complaints in the last year which were both closed. In 2019 so far Cross Country has received 5 complaints with the U.S. Department of Transportation. There is not much other customer feedback about Cross Country online as the broker has only been in service since 2018.

Fleet Details

Number of Drivers
0
Fleet Size
0
Number of Trailers
0
Number of Tractors
0
Department of Transportation License Number
3181651
MC License Number
126828

Fleet - 4.3 / 5

Since Cross Country Moving Group is a household goods broker, the company does not operate a fleet of its own, but rather connects customers with Federal Motor Carrier Safety Administration (FMCSA) authorized carriers. Cross Country, however, is registered with the Department of Transportation (DOT) and has a Multi Combination (MC) license from the DOT as well.

Contact & Additional Info

Homepage URL
Company Phone
(888) 644-7812
Headquarters Address
301 W Atlantic Avenue, Delray Beach, FL, 33444

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366 Customer Comments & Reviews

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deanacaldwell56675
4/22/2021
They were very responsive to my Initial inquiry for an unexpected move. Within a few hours he was able to meet me to manage the move of a large appliance. He and his staff were extremely cautious, courteous and careful. Very pleasant to work with and reasonably priced. I’ve added to my contact and will be calling again!!!


bin.hasan321
4/21/2021
These guys are amazing! Hard workers, never stopped or slowed down and kept everything organized. 10 out of 10 would recommend!


rihanna.gepulla
4/20/2021
You can completely trust this company as they are one of the best out there for the good quality work they do. Their packing and moving plans are so well organized that they are foolproof and there is nothing that can go wrong with it.


laneboone44
4/20/2021
I recently moved from a 4 room house to a small house about an hour away. It's been a challenging time, but the crew from Cross Country Moving Group were fantastic. The crew showed up on time and were very courteous and careful with my things. The move was done quickly and efficiently - it actually took less time than I thought it would take. Thanks Cross Country Moving Group, for making a stressful situation bearable. I would definitely recommend hiring this company if you are looking for a mover.


bridgettestruchen57
4/19/2021
Cross Country Moving Group team were recommended to me by word of mouth and I was not disappointed. I have used them three times now and Cross Country Moving Group will be the only company I call for my next move. Accurate and fair quotes, on time arrivals, methodical packing and unpacking, ability to roll with unexpected obstacles and freezing temperatures with complete professionalism, make their assistants a complete pleasure to deal with. I can't recommend Cross Country Moving Group highly enough.


ltyhfghnv
4/18/2021
These guys were on time, moved quickly and got everything done in a day. Amazing!!! We didn’t have time to organize anything ourselves but they kept it all organized and labeled for us. Moving always sucks, but these guys make it much much better!


pablopikula42
4/18/2021
Cross Country Moving Group wonderful staff moved me last spring. This included moving some things to another address and helping me with some changes in furniture placement. They were very professional and went beyond the usual service to accommodate my needs. I would definitely recommend them


ihamim262
4/17/2021
This company is so good that I would highly recommend its name to all the people. All the team members are highly professional and they took really good care of my belongings. They were super cautious about handling everything and made sure that nothing underwent any type of damage or breakage. I really liked their prices as well.


dudleyligons51
4/17/2021
We used Cross Country Moving Group to move from a big house to a very small house for covid effect in our business. We very happy with the professional services that we received. They were extremely polite and careful with all of our belongings. I had packed a lot of fragile items, which arrived in perfect condition. I will definitely recommend their service and use them in the future. Lastly, I had shopped around for different quotes and their prices were very reasonable!


mtrygfhvbnc
4/13/2021
Very friendly group. These guys were very very good - generally very smooth move. The crew showed up a couple minutes earlier, had masks on, were fast and polite. They even dealt with the many flights of stairs I had in my walk ups. The truck they used was nicer and they had tape, moving blankets and everything. All in all a great experience. Highly recommend!



Top Rated
Our Partner
  • Best For Larger Moves
  • A+ Rated Moving Company & FIDI Accredited
  • $350 discount when you mention over the phone only
  • One month of FREE storage
  • Auto transport available
  • US DOT: 2293832