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WebWatcher Parental Control Apps Review
ConsumersAdvocate.org
144 Customer Comments & Reviews - see all comments
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Founded in 2002, WebWatcher is a parental monitoring app created by Awareness Technologies. WebWatcher technology allows parents to remotely monitor their children's computer and mobile device activity in real time, protecting them against online and offline dangers. WebWatcher is compatible with all 5 key operating systems: Android, iOS, PC, Mac & Chromebook.
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144 Customer Comments & Reviews
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This is user friendly and customer service is available 24/7. Keep it up Webwatcher!
Be aware of this company and it's "risk free" trial. They will try every trick not to refund your money if it does not work. If you have a device with 2 factor authentication enabled, the software will not install. And with new iOS devices you can't disable 2fa.
Your tech was very patient in walking me thru the setup. Thank you!
Webwatcher is a good tool for tracking your child's online activity on their smartphone. I am monitoring my son's Android and Webwatcher catches whatever text messages he receives on whatsapp and viber.
Please please beware! Many of these reviews are fake or manipulated by WebWatcher. Their risk-free trial is not risk-free at all. They force you to pay up front and then keep your money because their actually policy is you cannot cancel and get your money back unless you are able to meet this impossible set of criteria. Please be careful of their shady advertising and business practices and go elsewhere!
Do not waste your time or money!!! The product does not work as advertised and the customer service is awful!!! No one speaks english and they do not really care to help. They just keep telling you to back up the device and everything will work. Not true!!!
BUYER BEWARE! I began using this program with the 7 day free trial. It did not function as I had hoped (or advertised) so I canceled within my 7 day trial period. They told me that they successfully cancelled my subscription but that they were still keeping my $129.96. The reason they gave was they it did perform as advertised. I can assure you we were NOT READING THE SAME ADVERTISING!
DON'T PURCHASE THIS PRODUCT! They are a scam company. The product doesn't work as advertised and when you try and get a refund they always claim you didn't follow their return policy. Even if you follow it and can prove you did, they will deny your return. Or offer you a partial return. Please search the BBB and online resources to see what others really think about this product and company. If you have issues report them to the BBB and Connecticut Attorney General. They delete most negative comments. SCAM!!!
Read the fine print! Buyer beware!! I bought into it and saw the “guarantee”. But when I couldn’t get the program to work, and spent more than an hour on chat with tech support, I requested a refund. They REFUSED stating that I needed to give them full remote access. I would not give them full remote access due to information on my laptop I can not chance exposing due to my job. I had to go to the Better Business Bureau and they still refused a refund. So I paid roughly $130 for a year subscription that I can’t use and the company could care less. HORRIBLE customer service other than they “politely” tell you “no refund”. Steer clear! It sounds like a great parental control app, but for... Read More
I feel taken advantage of. The website said "discreet" and "risk free" implying that you could get your money up. I signed up for $39.95, started the process and discovered that I would have to physically get my daughter's phone and plug it into my computer for this to be set up! That is not discreet! I decided I wasn't ready to start this fight yet, so I immediately tried to cancel, within hours of purchase having not set anything up. I called the next morning and re-submitted a request. The response was a screen print of their very buried refund policy where they basically don't give refunds for any reason. I basically just gave them $40 for nothing as I can't use this at all. I... Read More
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- Most comprehensive coverage of any parental control app
- FREE 7 Day Trial, and coverage starting at $5 a month
- Get alerts for cyberbullying, sexual content, and more
- Filter content, manage screen time, track locations, and monitor activity