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Aptive Pest Control Review
ConsumersAdvocate.org
19,969 Customer Comments & Reviews - see all comments
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Aptive is a residential and commercial pest control service. It's based in Sandy, Utah, but operates in major cities throughout 26 states. It treats a variety of flying and crawling insects as well as rats and snails.
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19969 Customer Comments & Reviews
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They don't read the signs that say no soliciting. I like to go over a physical contract. They make it nearly impossible to cancel within three days. You can't call or send an email to cancel. I also like to research companies. I will never do this again. They use pushy college kids to sell a scam. I have signs on my house to be left alone and not deal with these scammers. We are now going to put up a gate across our driveway. I was scammed; they never came inside my house, which the service guy said he did. They like you into a contract and then threaten to take your money. I don't particularly appreciate it when companies go into my account. It is my account, money, and responsibility to... Read More
A really nice salesman came to my door offering to switch my service, young man, trying to make a living. I said I would give it a try. He said I needed to pay for 3 months of service, up front. I did. then he said I would be charged again in 30 days, I replied with "no thanks", at that point he agreed to waive the fee in 30 days. I was charged anyway. Their customer service people, while "friendly" are useless. I have been told multiple times, a supervisor would return my call, I have not once ever received a call. These guys are crooks.
Very high-pressure rude door-to-door salespeople. I almost had to get physical with their representative to get him to leave.
This company has 1655 complaints with Better Business Bureau. How did it get 4.5 stars? Price is variable depending on how much they can to milk customers. Is this an Aptive sponsor site?
They use high pressure door to door sales people that are trained to provide unbelievable pressure.
Any company that uses this kind of pressure must not be good and has issue retaining customers
Company makes it a hassle to cancel and a two part process. The last part is an alleged call back from a manager to confirm cancellation. Manager never calls back and when I call back, "loyalty dept." that handles cancellation is never available. Avoid this company.
Zero stars if I could. This is the worst company I have ever dealt with. They are extremely rude and don’t get the job done. Beware the contracts and sales pitches. They will do anything for a sale!
Con artists. They came out to my house with 2 feet of snow wanting to spray for ants. They still charged me. My front yard is full with ant mounds. Beware!
For all of the high-ratings for this crooked company, I honestly believe they are paid trolls, luring the unsuspecting, hard-working, home owner to a company that is about as legitimate as the extended warranty folks blowing up your cell phone during lunch. They send the "nice kid" to your door for a pleasant conversation and sales pitch, with the "Since you've been so nice, I will give you our special, friendly, discount" - and when you take the bait (we got us a live one!) they will lock you into a binding agreement you have to pay hundreds of dollars to get out of... and oh yes, you will pay. Then, they later send "Chuck" to your door; no uniform, looking like his parole officer just... Read More
Terrible service, didn't show up for multiple appointments. Trying to cancel the service was a complete hassle, went through multiple customer service agents who couldn't execute the cancellation, got disconnected from their phone tree multiple times during their transfer attempts to get me to someone who could cancel the service. Hard to believe a company like this can stay in business.
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Our Partner
Year-Round Protection
Plans Uniquely Tailored to Your Needs
30-Day Money Back Guarantee
Residential & Commercial Pest Control
Free Online Estimates
Treatments for: Moths, Cockroaches, Ants, Mice, Rats & More.