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Progressive Car Insurance Review
70 Customer Comments & Reviews - see all comments
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Progressive is one of the largest corporations of its kind in the United States.
Founded in 1937 and headquartered in Ohio, Progressive offers insurance for private and commercial vehicles and vessels including cars, motorcycles, RVs, boats, snowmobiles and more.
The company is accredited by a number of third-party financial rating institutions, several of which have granted the company A ratings for their solid financial standing and longevity.
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I'm reading bad reviews bad i had an pleased experience i was in an stop sign and a truck hit me and run and i took pictures l, videos and i got my check very fast with not problems.
2 People found this helpful.
I have been with Progressive for a few years now. My wife was recently involved in a traffic crash. The other driver was 100% at fault. My wife is not experienced in dealing with insurance claims and expected to have our insurance company, Progressive, take care of the matter with the other driver's insurance company. We hoped for good customer service. However, my wife was treated disrespectfully on the telephone during this period. When I attempted to speak to the same claims representative to ask whether it was being treated as a third-party claim, thinking our insurance company had our best interests in mind, I was informed it was already registered as a claim with Progressive. When I... Read More
1 People found this helpful.
I signed up 6 months ago Jan. 2024 because the customer service was excellent and the price was even better. I paid it in full. I am a retired teacher so no longer commute or drive much. I've had a spotless driving record for over 15 years. Now it's time to renew for another 6 months and the price / the premium went up $300! What a scam. What a disappointment. I only went with progressive because they claim to save you so much money. I will be changing to a new car insurance carrier today. Buyer beware.
1 People found this helpful.
I went through the otto website and they gave me a quote of $42.00 and I continued to finish my quote. They came up with three auto accidents that I was in and I had no idea what they were talking about. They immediately raised the quote by $27.00 and said I could talk to the comprehensive loss underwriters. Then gave there number which was a number for a medical device that I don't need. They asked me if I wanted to finish my quote and then hung up on me. If this was progressive it is not the level of quality that I expected of them. Be leery of anything that has Otto insurance
1 People found this helpful.
Progressive's business practices are a bit questionable. They give you a sign on discount that only good for 6 mos but dont really mention this in their website when signing up, unless you click on a 6 pt font that takes you to the TOS. So plan on your insurance rate increasing by $140 a half, which is basically $300 for the year. Totally ridiculous. Oh and there is no discount for paying your 6 month rate in full at all. Another totally ridiculous situation.
1 People found this helpful.
Progressive Insurance company is the best of the best. I was involved in a motor vehicle accident where I needed 7 months of 3 days a week physical therapy as well as various doctors and MRI. The bills started rolling in and I was deeply concerned that at $260 a session for physical therapy I would have to quit going because of financial reasons. The way they manage your personal injury protection is outstanding! They could have paid them as they were presented, but instead in the same way that health care insurance works they have negotiated pricing with various service providers. I had over $40,000 in bills that Progressive negotiated so well that only $8,000 of my $10,000 PIP was... Read More
1 People found this helpful.
I notified progressive that I was moving to a small town, if you see 5 cars it is a traffic jam. $130.00 is my payment. I told them it was too high. first a guy spent at least an hour and a half reworking my policy. I was told to pay $50.69, on Oct 22nd. Then on the 24th they charged me $132.02. I call, which means another hour and a half later they gave me the run around, which is normal for Progressive, finally told me their agent had forgot to cancel the older policy. They would refund around $70.00 (something), At the time the $132.02 was processing in my bank. They did not stop this, they let it go through and did not refund me anything. When I called today to question why I... Read More
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I received quote of $1638.00every 6 months for auto insurance. Agent asks me if I wanted to bundle my home with car insurance, I said no. Because I just pay premium for 1 year and I dint want to cancel my current home insurance. So about 1.5 months into new car policy and I get another bill for $195.00. Caled progressive and they say it is penalty for not bundling. I explain myself and tell them I will not pay this since I already paid for 6 months, and I will not be renewing policy with them. Two weeks later I called and told them that I need to cancel one of police because I sold a car. I should get refund around $257.00. Next thing I know I got check for $67.00. So, they take my $195.00... Read More
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I had called to request a change in my policy and it took four calls to finally get the change made. The first time I called I was on hold for 46 minutes and 5 seconds, I got tired of waiting so I hung up and called back. The second phone call I was on hold for 41 minutes and 13 seconds, got transferred multiple times and then put on hold again for 21 minutes 10 seconds, and then 14 minutes 23 seconds. The representatives there are ignorant of their job duties & the wait time is the unacceptable!
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Well I was with progressive for many years today I changed an employee in Nevada a woman was totally rude to me. She said we were living inappropriate cause we live in an rv cause we can't afford to buy a house. Wait til that knuckle heads on ss she'll find out. I was insured by them for 8 years I had a few claim the last one was really bad. But they raised my ins to 370 and when I spoke to Nevada even more 440 a month that's inappropriate and so was she. I am real mad about the was I was treated what they changed my bill to as well. I had claims showing up in there I never made too. I didn't have that many and I was used and scammed.
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Top Rated
- Best for Competitive Rates
- Discounts are available for over 850+ organizations & alumni associations
- Obtain your quote online today - It's fast, easy & free!
