Promoted
- Best for Competitive Rates
- Discounts are available for over 850+ organizations & alumni associations
- Obtain your quote online today - It's fast, easy & free!
Progressive Car Insurance Review
70 Customer Comments & Reviews - see all comments
Our content is free because we may earn a commission when you click or make a purchase using our site. Learn more.
Progressive is one of the largest corporations of its kind in the United States.
Founded in 1937 and headquartered in Ohio, Progressive offers insurance for private and commercial vehicles and vessels including cars, motorcycles, RVs, boats, snowmobiles and more.
The company is accredited by a number of third-party financial rating institutions, several of which have granted the company A ratings for their solid financial standing and longevity.
What We’re Hearing From Our Readers
Are you a customer of Progressive Car Insurance?
Submit a comment and tell other people about your experience!
Customer Comments
Loading Reviews ...
This has been the worst insurance experience ever. A Progressive client hit my vehicle while driving in incoming traffic. Despite providing pictures and the police report showing their client's fault, Rep Megan Porter continues to string me along, insisting the client must admit guilt before proceeding. It feels like they're avoiding responsibility to repair my vehicle.
No one from Progressive has reached out to me to resolve this matter. Megan promises to call me back but never follows through. This insurance service is utterly disappointing and unreliable.
Was this comment helpful?
My car was hit by a driver carrying progressive insurance and was deem a total loss. The other driver quickly accepted liability (thanks to Tesla live video evidence). The total loss offer was significantly less than the current actual cash value of my vehicle and the total loss valuation report continues 'tons' of inaccurate information. Hence I send the appraiser the email below; 'Hi Kristian, I don't believe I was given a fair offer for my total loss vehicle. My vehicle is a Tesla model Y base plus full self-driving capability, autopilot, black and white premium interior, midnight silver metallic (PMNG), 20 " induction wheels, long range all wheel drive and seven seater... Read More
Was this comment helpful?
My car was hit by a driver carrying progressive insurance and was deem a total loss. The other driver quickly accepted liability (thanks to Tesla live video evidence). The total loss offer was significantly less than the current actual cash value of my vehicle and the total loss valuation report continues 'tons' of inaccurate information. Hence I send the appraiser the email below; 'Hi Kristian, I don't believe I was given a fair offer for my total loss vehicle. My vehicle is a Tesla model Y base plus full self-driving capability, autopilot, black and white premium interior, midnight silver metallic (PMNG), 20 " induction wheels, long range all wheel drive and seven seater... Read More
Was this comment helpful?
Not a company I would do business with again. I had progressive insurance, cancelled it because I sold the car. Got my refund check followed their instructions for returning their snapshot device. They stopped payment on the refund check after it was deposited and are issuing me two separate checks one for the "snapshot device" and the rest of the money they owe me. This cost me an overdraft fee and a returned check fee, which they refuse to cover. Not because they didn't owe me the money but because they refunded it in two checks. Never do business with these people.
Was this comment helpful?
Progressive was in the news recently concerning their reverse discrimination policy. This policy if reported
correctly by the news (one white person was interviewed claiming denial of obtaining coverage with the special
discount), allow only African/Americans to use this special benefit/discount for coverage. This is as bad as when
blacks were discriminated against years ago and should not happen today. Shame on Progressive and I hope they
change this policy.
Was this comment helpful?
i bought insurance online and my son has a backend acciden 1.5 at the house. i had specifically ask sales did he had to be on the policy no as long as he has premission. the hp said i wish i didnt have to write a ticket but rules in sc you have no choice. i was sent many letters asking me to call i called 4 times never got them nor a return call but i got more denials first i didnt have insuran. on july 27.. i sent a copy of ticket which was on the the 28th. next denial he was not listed on policy. 3rd was i didnt have the insurance long enough. one denial was my son wasnt at fault and i caled corporate offic. i drove 40 miles just to have the form for dmv filled out. the clerk was... Read More
Was this comment helpful?
Very pathetic insurance company. In Cut Off Louisiana in January 2023 my son got hit in the rear by a person who had Progressive Insurance. My son also had Progressive Insurance and had the uninsured motors coverage. He had to have the truck towed off due to all the damage. Progressive Insurance only rented a for one month. My son business depends on him have a truck to do his work. It is now June 2023, 6 months later and his truck is still not repaired and Progressive Insurance doesn't care. My son is out of business due to Progressive Insurance not seeing that his truck is repaired. He calls the adjuster and all he does is give him the run around. Repairing his truck with used parts,... Read More
Was this comment helpful?
This Company is HORRIBLE!!! Filed a claim, was given the wrong claim #, left numerous voicemails and after 10 days, NOT one person gave me a call back. On day 12, i called in 7x before finally getting someone willing to help, and was told my truck would be picked up that day from Progressive and from their 3rd party towing company. Nothing happened, i called the body shop, Trucks not there, called the tow yard, trucks still there. No one let me know they didnt pick it up. Called and left a message with the supervisor and finally got a call back from him. Through all this, Progressive never tried to make it better, all i got was a ,"sorry no one has tried to contact you in almost a... Read More
Was this comment helpful?
I hate Progressive! They are charging us a rate that is so high for 2 people who drive under 10,000 miles, no tickets, no accidents, no dwi’s . I would not recommend them to anyone I am going back to Geico!
Was this comment helpful?
Progressive was extremely helpful in providing me with a great rate and explaining everything that I was covered for!
Was this comment helpful?
Top Rated
- Best for Competitive Rates
- Discounts are available for over 850+ organizations & alumni associations
- Obtain your quote online today - It's fast, easy & free!