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Concord Auto Protect Review
ConsumersAdvocate.org
377 Customer Comments & Reviews - see all comments
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Concord Auto protect is a car warranty provider that is headquartered in Pennsylvania. Boasting an industry-leading suite of technology and service, this company aims to provide top-notch service even as the average length of car ownership increases. Their policy’s features include 24 hour customer service and a 30 day money-back guarantee.
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377 Customer Comments & Reviews
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Very helpful customer service when it came to doing a claim for a repair that was needed on my Honda. I was able to get my dealership to contact them quickly and handle everything, Concord approved it the same day. I would recommend Concord Auto Protect to use as a warranty company. I already got my money's worth from the warranty plan and best part of it I did not have to pay anything out of pocket.
I have been a customer of Concord Auto Protect for some time now, I have experienced everything from signing up to the claim process and so on. Now when I had a claim their statement was true that they paid my mechanic shop over the phone via credit card same day. I have nothing negative to say because everything was always handled quickly and professionally. I would easily recommend them and there great pricing on warranty plans. They are more affordable than other warranty companies I contacted and offered just as much if not more coverage.
I was looking for a car warranty company and contacted over four different companies within a time span of a few days. When reaching out to Concord was I helped almost instantly with to no wait time. The customer service agent was patient with me to explain various plans they offer and to figure out what would fit me and my needs the best. The plan I picked was priced right and the coverage is more then what others offered me. I am happy with the choice I made and I believe they fit the best for my needs/budget.
I have been a customer of Concord Auto Protect for over 3 years already and have dealt with the claim process and everything in-between. I have only had one claim on my BMW about a year ago which ended up being covered by them fully. The process was easy and painless unlike another company in the past that I used. When it comes to getting in touch with the customer service they are always available whenever I need them. Whenever I needed a call back they always called back when promised. I have not had any issues with my warranty plan or with any of the staff I have been in communication with in the past. Overall happy experience and easily the best pricing for a warranty plan I could find.
I feel great about my purchase for a car warranty policy through Concord Auto Protect for numerous reasons. One reason is how awesome the customer service was with explaining in detail what I am getting from them and how everything works. My brother also has a plan through Concord Auto Protect and I know they covered his repairs when he needed them. I think everything will go smooth with using them for any repairs that might be needed in the future. Also one last thing that convinced me to use them was the price was very fair. I did research into other companies but the value Concord provides was better.
I have had other friends that have used Concord Auto Protect and both of my friends love the warranty provided. I ended up purchasing a plan as well after hearing all of the good things they said about the warranty plan. The customer service was excellent with not being pushy and with answering all questions I had about the plan. I feel great about my purchase and excited to see how it works out when I have a repair that is needed.
I love the plan I bought from Concord Auto Protect recently. I went with the premium plan to give the most coverage possible for my car. I did unfortunately need one repair which was related to the Turbo and after bringing it to a local shop the estimate was expensive. After putting the shop and Concord in touch with each other the repair was covered. I cannot say anything negative about Concord when I needed a repair, they were there for me. I feel like they are a solid car warranty company and care about their customers unlike other companies. So far everything has been great and time will tell how it all works out long term wise.
Our family has two vehicles covered by Concords amazing warranty plans. We have had numerous repairs that were needed on the Porsche and majority of them have been covered. I feel the plans are worth the money in the long run it has saved us thousands of dollars already in repairs. The customer service is always available when I needed them no matter what day or time it is. I cannot find any complaints about the warranty service provided. I would recommend Concord for anyone looking for a warranty company that is honest and helpful.
Been with Concord Auto Protect for over 4 years with two different plans. I can tell you from my experience its awesome and everything is super easy to-do. From the process of claims to contacting customer service about billing questions or general questions. I think Concord is the best car warranty company to use and most honest by far. From what I see and have experienced they always treat me good. I will be staying with Concord for many more years to come.
Concord Auto Protect was the best priced car warranty company that I could find. Now I checked three other companies that are popular as well and the coverage to price ratio was not great. With Concords plan they were able to offer more in the plan for a competitive price unlike other companies. I bought the plan not to long after I purchased my 2017 Acura ILX from a local dealership around here. I do believe I made the best choice to go with Concord, they offered the most value to me.
Top Rated
Our Partner
🥇Top Customer Satisfaction - Cars Up To 200,000 mi
- Sign Up Today & Get $450 Off Any Plan
- Enjoy a FREE Year of Elite Benefits*
- Choose Your Own Certified Mechanic
- 30-day Money-back Guarantee