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Concord Auto Protect Review
ConsumersAdvocate.org
377 Customer Comments & Reviews - see all comments
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Concord Auto protect is a car warranty provider that is headquartered in Pennsylvania. Boasting an industry-leading suite of technology and service, this company aims to provide top-notch service even as the average length of car ownership increases. Their policy’s features include 24 hour customer service and a 30 day money-back guarantee.
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377 Customer Comments & Reviews
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Very happy with the customer service provided by Concord Auto Protect. They were able to answer all my questions and concerns when buying the plan. I feel confident in the plan and think over time I will get value from it. I would recommend Concord for a car warranty plan because the value it provides. The price for the plan was fair and competitive when comparing to other plans that offer warranty plans. I feel a lot more comfortable driving my car knowing I have a warranty plan versus before everything repair was out of pocket. The plan I purchased was the Premium plan which was within my budget and I love the fact you get 24 Hour Roadside services and towing as well and many more perks.
I would recommend Concord Auto Protect for a variety of reasons, the main reason being the honest and helpful customer service. I seen all the positive reviews for Concord, so I decided to give them a try and purchase a warranty plain. Some odd months later I had a claim for a repair, and it was fully completed within 72 hours of the first phone call to them. This includes repair time so I can’t complain all together it saved me money and time for sure. The mechanic informed me Concord was quick and got it taken care of the same day my car was towed to the shop. I would recommend Concord Auto Protect and their warranty plans to everyone. I think the price of the plans are very affordable... Read More
Very happy with how the claim turned out for my repairs. I had two repairs that were needed one repair was a electrical issue and the other repair was injector related. Everything was covered under the warranty which is awesome for me and it ended up costing me nothing. I feel confident in recommend this warranty company and staying with them for many more years to come.
Been a customer with Concord Auto Protect for some time now and never ran unto any problems. I have gotten repairs covered through them in the past without a single problem. I have also called them multiple times when I have questions about my plan over the years. The customer service has always been excellent and their whenever I needed them to be. I think Concord is a solid company and offer a great warranty program for a fair price.
I have a plan through Concord Auto Protect and I have not had any repairs yet. So I have not been able to use the warranty other then a tow. But the one time I have used it, it went smoothly and no issues with calling them up. I cant complain about anything and I think the plan will pay for its self long term wise.
I helped my grandmother with getting a repair done with the help of Concords warranty plan she purchased. She purchased the plan over a year ago and never needed to file a claim until last week. I called up Concord with her and explained the situation and the customer service agent helped us with filing a claim and taking care of everything else. The claim did end up getting approved and her jeep was fully repaired within 48 hours of first contacting Concord. I personally loved how easy everything was for her so I ended up purchasing a plan for my truck as well. I think Concord Auto Protect is a great company and they really did go above and beyond for us.
Amazing customer service and they handled my claim within 24 hours. I can not thank them enough for the amazing customer service they provided me and the assistance they gave me. The repair went smoothly and my repair facility was able to get it taken care of quickly for me. The whole situation went good and I would recommend Concord Auto Protect and their amazing plans.
Customer service was excellent with assisting me with my claim I put in. The repair that was needed was a large one the transmission and it was completely covered with my plan. It was a shot in the dark with the claim because of the size of repair and cost was not cheap by any means. But to my surprise they had zero issues covering it and still telling me if there are anymore repairs needed just let them know. Awesome company and they stand behind their plans unlike another company I used in the past.
Only car warranty company I trust is Concord Auto Protect from my years of being with them. They have never let me down, one repair was declined but most have been approved. I had a very problematic car before and they really did help out alot with the repairs and I ended up selling the car. Even with my newer car I purchased another plan through Concord Auto Protect because I think its worth every dollar.
Never ran into any issues with my warranty plan. Concords staff took care of the repairs my honda needed to get me back up and running. I was happy with everything and how the warranty plan has paid for its self already. For my needs it has been worth every dollar and will continue to recommend them.
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Our Partner
🥇Top Customer Satisfaction - Cars Up To 200,000 mi
- Sign Up Today & Get $450 Off Any Plan
- Enjoy a FREE Year of Elite Benefits*
- Choose Your Own Certified Mechanic
- 30-day Money-back Guarantee