Consumer Advocacy
What you need to know
FHA Loans
  • You can qualify for an FHA loan with a credit score as low as 500
  • All FHA loans require the borrower to pay mortgage insurance premiums (MIP)
  • The maximum loan amount you can get approved for varies by property type and county
  • There are several types of FHA loans for different purposes such as renovations or purchasing a condo
Our Approach

How we analyzed the best FHA Loans

Geographic Availability
We gave preference to lenders with the widest possible availability.
Customer Experience
In terms of customer experience, we consider the speed and ease of the application process, online tools, closing timeframe, resources available to clients, and average time to funding.
Lender Reputation
We examined a company’s complaints registered with the Consumer Financial Protection Bureau (CFPB) and any regulatory actions reported on the National Mortgage Licensing System (NMLS). We also considered their general reputation among customers online.
36 People found this helpful.
We receive compensation from these partners, which impacts the order they appear on the page. That said, the analyses and opinions on our site are our own and we believe in editorial integrity.

Our Top Picks: FHA Loans Reviews

LendingTree review

LendingTree is not a mortgage lender in itself. Instead, its platform connects you to lenders that offer multiple types of FHA loans based on the personal information you provide. You must complete a brief survey so they can determine what loan and rates meet your financial goals. This information is then sent out to its network of vetted lenders which will respond with an array of offers you can compare side by side.

Bank of America review

America’s Home Grant Program

This grant offers up to $7,500 that can be used towards closing costs or to pay for mortgage discount points—fees which can be paid directly to a lender to reduce your loan’s interest rate. It may not be used as the down payment. To qualify you must meet certain income qualifications  and the property must be located in an eligible geographic area.

If you don't qualify for this grant, you can browse Bank of America’s Down Payment Center. This tool lets you search for housing assistance programs offered by the government or employers across states.

Digital Mortgage Experience and other helpful tools

Bank of America’s Digital Mortgage Experience tool lets you prequalify, apply for a loan, lock loan rates, or refinance your current home completely online. The offers you get are personalized based on what you choose matters most to you: flexible monthly payments, closing costs or loan terms, for example. You have access to lending specialists directly through the platform who can help you complete your application if needed. The platform is integrated with the Home Loan Navigator tool which allows you to track your loans and requests as well as upload and sign documents. Additional tools include calculators to estimate current loan rates and estimate closing costs and monthly payments.

Bank of America also has a Real Estate Center that gives you access to home listings, new constructions, bank owned properties, and home values by location. When you input a location you’re inserted in scoping, you’ll be shown a list of realtors that are part of Bank of America’s Broker Network. You can visit each of their websites and apply for a pre-qualification from Bank of America directly from the listing of the property you like.

Rocket Mortgage review

Excellent customer satisfaction

Although, as stated above, we preferred lenders with a nationwide network of physical branches, we decided to include online-loan provider Rocket Mortgage since it is the parent company of Quicken Loans. Quicken has been at the forefront of two J.D. Power customer satisfaction studies for years. 

Quicken Loans has also been the highest-ranking company in the U.S. Primary Mortgage Servicer Satisfaction Study for the past seven consecutive years and for the U.S. Primary Mortgage Origination Satisfaction Study for the past ten years. Both studies survey thousands of consumers and measure satisfaction with factors such as communication, customer interaction, billing and payment process, escrow account administration, and orientations.

With a Rocket account you can access all of their services which include buying or refinancing a property, managing your current mortgage, finding a real estate agent, searching home listings, or taking out personal loans. There are several tools such as calculators, questionnaires, and up-to-date articles and guides to help you along the way.

PNC Bank review

Helpful home-buying tools

PNC’s Home Insight Planner tool lets you create a household profile that generates personalized home affordability scenarios based on the information you input without signing up. It also lets you search for home listings based on your ideal monthly payment. Each listing will show you the home’s monthly cost in relation to your budget as well as photos and the agent’s contact information.

With the Home Insight Tracker, you can check your FHA loan’s status from your desktop or smartphone whether you fill out your application online or in-person. In addition to viewing your loan’s details, you can upload documents the bank might ask for along the way.

PNC’s $1,500 Grant

PNC offers a $1,500 grant for all of their mortgage products, including FHA loans. It can be used to cover closing costs, or other costs involved in establishing  an escrow account to cover property taxes or insurance renewals. 

To qualify you must meet their income requirement, which PNC describes as having a household income at or below 80% of the median household income for the metropolitan statistical area (MSA) where you reside. You can also qualify if the property you want to purchase is located in a low or moderate-income area designated by the Federal Financial Institutions Examination Council (FFIEC).

Chase review

MyHome Dashboard and other helpful tools

Once you get prequalified for an FHA loan, you can have access to the MyHome Dashboard. With it you can get detailed information on the status of your application, contact the mortgage team, and upload and sign documents. You can also get information on the value of your current home and value trends across nearby locations.

Additional tools and tips include calculators, checklists, guides, videos and even a sample mortgage application. They also have a glossary of terms commonly used during mortgage processes and one for housing assistance programs. With this second one, you can see if there are home buying grants available in your state that may be used to cover down payments, necessary fees, or closing costs.

Chase Homebuyer Grant

The Chase Homebuyer Grant offers $2,500 to eligible customers and can be used for your FHA loan’s closing costs. The funds would first be used to cover what are known as mortgage points. Mortgage points are divided into two categories: origination points which are fees for administering and processing a loan, and discount points which are fees that lenders charge if you want to reduce your loan’s interest rate. If there are no origination or discount fees, or if there are still funds left after paying the loan points, the remaining grant can be used to pay any additional Chase fees. The grant can’t be used for down payments on FHA loans.

Our Research

More insight into our methodology

Since FHA loans are tightly regulated by the federal government, most providers’ loans will be, of course, very similar. This is why we decided to go beyond their loan offerings, and focus on those things that set a good lender apart across the board—its reputability or trustworthiness, how good an experience they provide for the consumer, and their geographic availability. 


Geographic Availability

Although most banking transactions can be done digitally nowadays, many still prefer one-on-one interactions with banking consultants for certain proceedings. According to J.D. Power’s 2020 U.S. Retail Banking Satisfaction Study, “the most satisfied retail banking customers use both branch and digital services to conduct their personal banking, while the least satisfied are those who have a digital-only relationship with their bank and do not use branches.” Taking this into account, we chose lenders with a nationwide presence of 2,000 branches or more.


Keep in mind that there are smaller regional banks and lenders that are not included in nationwide satisfaction surveys but may still be as efficient, or more, than bigger banks. You can find FHA-approved lenders by location using this finder from the Department of Housing and Development (HUD).


Customer Experience

A first-rate loan offer doesn’t do you much good if not paired with excellent customer service. In addition to evaluating CFPB complaints and lawsuits, we considered how lenders scored across several J.D. Power satisfaction studies. J.D. Power is a global research firm focused on consumer insight, advisory services, and data analytics. Their surveys rate companies and products based on factors such as customer service and ease of use.

We focused mainly on three J.D. Power surveys:

  • 2020 U.S. Retail Banking Satisfaction Study: This study measures satisfaction based on account opening experience, communication and advice, convenience, problem resolution, products and fees, and channel activities (ATMs, online assistance, branches, call centers, interactive voice response technology, and mobile and website access). The results  obtained in 2020 are based on responses from 91,950 retail banking customers of 182 of the largest banks in the United States.

  • 2020 U.S. Retail Banking Advice Satisfaction Study: 3,883 retail bank customers participated in the study to measure how satisfied they were with the financial advice they received from their primary bank during the 12 months prior to the survey.

  • 2020 U.S. Primary Mortgage Servicer Satisfaction Study: This study measures customer satisfaction based on communication, customer interaction, billing and payment process, escrow account administration, and new customer orientation across mortgage lenders. The results are based on the answers from 7,275 customers who applied for a new mortgage or refinance more than 12 prior to the study.

Our picks had an above average score on all three studies. If the study was divided into geographic regions, as was the case with the Retail Banking Satisfaction Study, they had to have an above-average score on more than half of the 11 regions included in the survey. 

Additionally, we evaluated any digital tools lenders offered their customers. Since the pandemic began, consumers everywhere are in need of online tools that help them have a banking experience that feels as complete as visiting a physical branch. We chose lenders that offered helpful tools such as mortgage and monthly payment calculators, along with educational articles to help consumers understand the benefits of applying for FHA loans as well as other types of loans.


Lender Reputation

Since FHA loans are guaranteed by the Federal Housing Administration (FHA), loan rates, mortgage insurance premiums, and qualification requirements are standardized. Therefore, selecting a preferred mortgage lender shouldn’t necessarily be based on the loan offer by itself. It's also important to consider a lender’s reputation amongst consumers, the Consumer Financial Protection Bureau (CFPB), and the Department of Justice (DOJ).

 

To assess a lender’s reputation we first searched the CFPB’s Consumer Complaint Database for any complaints related to FHA loans filed during the past three years. Complaints in the database can be filtered by company name, type of product the consumer identified in the complaint (in this case FHA loans), and the specific issue the consumer faced with the product (struggling to pay for the mortgage, trouble during payment process, or issues applying for the mortgage or a refinance, for example). We preferred lenders that had 50 or less registered complaints. We also took into account complaints for other types of mortgages (such as conventional home mortgages), personal loans and debt collection practices. 

 

Next, we searched for lawsuits filed against lenders. Since it’s common to find lawsuits filed against national banks, we sifted through public filings for cases related specifically to FHA loans or other predatory lending practices in the past three years. We excluded companies that currently had unresolved loan-related lawsuits. We also considered the severity of the damages endured by the plaintiffs such as foreclosures or paying higher loan rates.

Lastly, we searched for trends in consumer complaints across review websites to have an idea of how comfortable clients felt during their mortgage application process.

Helpful information about FHA Loans

What is an FHA loan?

FHA loans are insured by the Federal Housing Administration (FHA). This doesn't mean the FHA itself issues the mortgage. Instead, financial institutions such as banks seek approval from the FHA. An approved lender can then issue loans and the FHA repays the lender the amount that is owed if you ever default. Since the FHA steps in if you fail to make your monthly payments, FHA-approved lenders bear less risk and are therefore willing to offer favorable terms to people who might not usually qualify for conventional loans.

FHA loans are helpful for people who can't afford a sizable down payment or have a troubled credit history. According to the most recent guidelines, the 203(b) mortgage insurance program which is the most common FHA loan for one to four-unit residential properties can cover up to up to 96.5% of the value of the property. This means your down payment could be as low as 3.5%. 

To be eligible for a 3.5% down payment, your credit score must be 580 or more. People with a credit score between 500 and 579 might still qualify for an FHA loan but it would only cover up to 90% of the value of the property so you would have to put a 10% down payment.

Requirements for an FHA loan

To qualify for an FHA loan, you must meet all of the following:

Proof of income and employment stability

There is really no restriction to how much or how little you have to earn to qualify. What lenders will focus on is evaluating your ability to pay back the loan by reviewing your credit history, your current debt, and verifying your employment and income. 

Lenders will also pay close attention to  your debt-to-income ratio (DTI). DTI is calculated by adding up your monthly debt and dividing it by your gross monthly income. For example, if your monthly debt from an auto loan and a credit card amounts to $600 and you earn $2,500 monthly, your DTI is 24%. According to the Consumer Financial Protection Bureau (CFPB), “borrowers with a higher debt-to-income ratio are more likely to run into trouble making monthly payments” and the highest ratio lenders may agree to is 43%.

Lenders will also verify your employment history for at least the two most recent years. This doesn't mean that you must have the same job for two years. A shorter work history is acceptable as well as gaps taken to study or for maternity leave, for example. What a lender is looking for is stability and a sign that you’re likely to remain in your current position and therefore be less likely to default on the loan. 

Some of the documentation you’re expected to provide includes:

  • Personal tax returns

  • W-2s and 1099s

  • Pay stubs

  • Statements from bank, retirement and/or investments accounts

If you’re self-employed, a lender will need proof that you’ve been working for a minimum of two years and that your income has increased or remained stable. They might also accept a shorter self-employment history if your current line of work is related to a past employment—for example, you worked in an advertisement agency and now you freelance as a copywriter. 

You’re expected to provide the same documents mentioned above but you’ll also have to provide tax returns from your business if your personal tax returns don’t show an increase in income, or the funds for closing come from a personal account and not a business account.

 

The property must be your primary residence

You can use an FHA loan to buy a single or multi-family home for up to four families as long as the property will be your primary residence—you can also buy a condo, manufactured home, or mobile home. 

FHA loans can’t be used to purchase investment properties or vacation homes specifically. You are expected to be an owner-occupant which is a resident that owns the property and lives in it as well. You or your co-borrower will be required to occupy the property within 60 days of closing and remain there for at least one year. After a year, you are free to move out and only then can you rent out the property if you wish to do so. 

According to HUD, the only instances in which an FHA loan may be approved to purchase a second home is if you don’t already have one and:

  • The new property won’t be used primarily for recreational purposes

  • The commuting distance from your primary home to your workplace creates an “undue hardship” for you

  • There’s no affordable rental housing based on your financial situation within 100 miles of your workplace. You’ll be asked provide written evidence such as a letter from a local real estate agency that can verify a lack of acceptable housing in the area)

Get the property appraised by an FHA-approved appraiser

In addition to the one-year-occupancy requirement, the property has to meet the structural standards designated by the Department of Housing and Urban Development (HUD). An appraisal must determine if the property’s value is equal to or less than the amount you wish to borrow and, most importantly, that it’s structurally sound. 

As HUD’s Single-Family Housing Policy Handbook describes, “‘Minimum Property Requirements’ refer to general requirements that all homes insured by FHA be safe, sound, and secure.” Some requirements can be expected, such as “a continuing and sufficient supply of safe and potable water” and “sanitary facilities and a safe method of sewage disposal.” Others may not, such as how excess noise from roads, railways, or airports affect the marketability and value of the site. 

You could still be able to purchase even if the appraiser finds that the property is not up to code as long as the problems found can be repaired. The seller of the property would have to agree to complete the repair before closing. If the seller refuses, you may do the repairs yourself by applying an additional FHA program known as a Limited 203(K) Rehab Mortgage. This loan allows for repairs capped at $35,000. There’s also a Standard 203(K) Rehab Mortgage. This one allows for more costly renovations such as structural alterations and reconstructions as long as “the existing foundation system remains in place” explains the HUD. The property must have been completed for at least a year prior to be eligible for these renovation programs.

Different types of FHA loans

Basic Home Mortgage Loan 203(b): the most widely known FHA loan. According to the HUD, its purpose is “to provide mortgage insurance for a person to purchase or refinance a principal residence.” To apply, you just meet standard FHA requirements detailed above.

203(k) Rehabilitation Mortgage: designated for properties that may need some repairs. The loan will be based on the value of the home after the renovations. There’s a Limited and a Standard version of the loan. With the Limited 203(k), you can finance repairs of up to $35,000. The Standard 203(k) is meant for more extensive repairs such as structural alterations and reconstructions, reconditioning or replacing plumbing, or enhancing accessibility for a disabled person.

Condominium Mortgage Insurance: covers the purchase or refinance of a one-family condo unit as long as the unit is located in an FHA-approved condominium project. The condo may still be covered if it’s not in an FHA-approved project but meets the FHA requirement for Single-Unit properties. 

Mortgage Insurance for Disaster Victims Section 203(h): helps disaster victims get a mortgage to buy or rebuild a home. To be eligible, the property must be located in an area that was designated as a disaster area and it must be damaged to such an extent that it needs to be reconstructed or replaced. This loan doesn't require a down payment but you are expected to pay for closing costs and other prepaid expenses.

Energy-Efficient Mortgages (EEM): can be used for energy-saving home improvements such as solar panels. The total amount financed for a new system must not exceed 20 percent of the property’s appraised value.

Title I Property Improvement Loans: can be used for renovations on an already owned property. According to the HUD, the “improvements must substantially protect or improve the basic livability or utility of the property.” The maximum loan amount is about $25,000 for a single-family home and up to $60,000 for a multi-family home.

Mortgage Insurance Premium (MIP) Requirement

Typically, a mortgage with a down payment of less than 20% of the property’s value requires mortgage insurance to protect lenders in case you ever default on your loan. In the case of FHA loans, the required mortgage insurance is known as a Mortgage Insurance Premium (MIP). 

The MIP will be divided into two costs: a one-time Upfront Mortgage Insurance Premium (UFMIP) and an annual insurance premium. The UFMIP, as its name suggests, is paid up front when you get the loan and its cost is always 1.75% of the loan’s total amount. You can also choose to finance the UFMIP with your mortgage but keep in mind that your monthly payment will increase. 

The annual insurance cost, on the other hand, is always paid monthly and it ranges between 0.45% to 1.05% depending on the amount you borrow, your down payment and the term of your mortgage (15 or 30 years). 

A Mortgage Insurance Premium (MIP) is not the same as a Private Mortgage Insurance (PMI)

FHA loans require a Mortgage Insurance Premiums (MIP). This type of insurance differs from private mortgage insurance (PMI) mainly in for how long you’re required to pay for the insurance. 

In the case of an FHA loan, an MIP is mandatory for the life of the loan. The only way you could ever get rid of the MIP is if you put down a down payment of 10% or more when you purchase the property. Still, you’d have to pay the MIP for at least 11 years.

PMI is a type of insurance required for conventional mortgage loans when you give a down payment of less than 20%. For example, if you took out a loan for $100,000 and gave a $10,000 down payment, since your down payment amounts to 10% of the purchase price, you’ll need PMI. You could request to cancel your PMI once your loan-to-value (LTV) ratio drops below 80% since borrowers with an LTV above 80% are considered to have a higher risk of defaulting.

The LTV measures the difference between what you owe on your mortgage and the value of your home. It’s calculated by dividing the total amount you borrowed by the property’s value. For example, if you take out an $80,000 mortgage on a property appraised at $100,000, your LTV is 80% ($80,000/$100,000 = 0.8 or 80%). Making your monthly mortgage payment brings down your LTV eventually by decreasing the amount you owe and increasing your equity. Doing renovations can also lower your LTV as they increase the value of your property while the amount you owe remains the same.


FAQs about FHA Loans


Does the government set the FHA loan requirements?

Yes, the government sets the FHA loan requirements. These requirements are published by the U.S. Department of Housing and Urban Development (HUD) and are contained in a 1,009-page document, Handbook 4000.1. The requirements listed in the handbook apply to Single Family and Multifamily Mortgages. It is important to note that lenders usually have additional requirements that a borrower must meet to be approved. HUD published the latest version of the Handbook in 2017.


What type of property can I purchase with an FHA loan?

An FHA loan can be used to buy or refinance single-family houses and multi-family properties of up to four units as long as the owner will use the property as its primary residence. It’s also possible to purchase condos and manufactured or mobile homes. Some types of FHA loans can even fund new constructions or renovations.


Are FHA loans fixed or adjustable?

FHA loans can be either fixed for a 15- or 30-year period, or adjustable through the Adjustable Rate Mortgage (ARM) program. 


How much can I borrow with an FHA loan?

The limit depends on the location and the type of property you wish to buy. You can enter the state and county information to find FHA loan limits in the Department of Housing and Urban Development’s (HUD) website.


Can I qualify for an FHA loan if I’ve gone through bankruptcy or a foreclosure?

It’s possible to qualify for an FHA loan even after bankruptcy or a foreclosure if you can prove that the bankruptcy was caused by circumstances beyond your control such as losing your job and that you  have since and gotten your finances in order. If you filed for Chapter 7 bankruptcy, you must wait at least two years before applying for an FHA loan. For a Chapter 13 bankruptcy, you're required to wait at least 12 months before applying.


Can I refinance an FHA loan?

It’s possible to refinance out of an FHA loan into a conventional loan. The FHA also offers a Streamline Refinance program where you may qualify for a refinance if you’re not delinquent.

With a Streamline Refinance, it's not necessary to go through an appraisal process again and cash in excess of $500 may not be taken out of the refinanced mortgage.


Can I buy a flipped home with an FHA loan?

You can buy a flipped property as long as it's not being sold within 90 or fewer days since the owner acquired and remodeled it. If the sale is going to take place past the 90 days but before 180, it must be appraised by two separate FHA-approved appraisers. You also need a second appraisal if the resale price is 100% over the purchase price that the seller paid to acquire the property in the first place.