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UnitedHealthcare Health Insurance Review

181 Customer Comments & Reviews - see all comments
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UnitedHealthcare provides wellness coverage for short-term health insurance, employees, families and individuals. Its health insurance plans includes coverage for dental, life, vision and disability. UnitedHealthcare offers 4 major types of plans; bronze, silver, gold and platinum. Covered services include laboratory, prescription drugs, hospitalization and medical services in general.  

What’s Included with United Health Care?

  • Rehabilitative and habilitative devices and services
  • Pediatric Services that includes vision and oral care
  • Laboratory services
  • Prescription drugs
  • Preventive and wellness services and chronic disease management
  • Ambulatory patient services
  • Hospitalization
  • Maternity and newborn care
  • Emergency services
  • Mental health and substance use disorder services including health treatment

Types of Health Insurance Plans

Businesses and Organizations

Yes

Individuals and Families

Yes

Short-Term Health Insurance

Yes

Other Insurance Plans Offered:

  • Vision Insurance
  • Critical Illness Insurance
  • International Travel Medical Insurance
  • Dental Insurance
  • Disability Income Insurance

Plans Reviewed

Bronze Insurance Plan

UnitedHealthcare’s Bronze Plan offers the most affordable monthly premium but has the highest out-of-pocket costs for health care services. It covers 60% of health care expenses while the remaining 40% is divided to be paid by the beneficiary as a co-payment, co-insurance, or deductible.

Silver Insurance Plan

The company has created Silver Plan which covers 70% of health care expenses while gives consumers a remaining 30% that is considered to be out-of-pocket expenses. Compared to their Bronze Plan, it has lower out-of-pocket costs and monthly premium rates.

Gold Insurance Plan

Gold Plan pays a total of 80% of health care expenses that are covered by UnitedHeathcare. Consumers pay the remaining 20% in the form of co-insurance, co-payment, and deductible. It provides a wider range of medical services which let policyholders have higher monthly premium in return for a lower out-of-pocket expenses.

Platinum Insurance Plan

Platinum Plan has the highest monthly premium among the company’s insurance plans. It covers 90% of health care expenses while gives policyholders a 10% remaining balance to pay as a deductible, co-payment, or co-insurance.

*UnitedHealthcare requires clients to pay a co-insurance or co-payment for the services they cover. In case a specific service is not covered by the company, customers are obliged to pay for all the expenses associated in it.

How Much Does It Save You?

Bronze

60% of covered health care expenses

Silver

70% of covered health care expenses

Gold

80% of covered health care expenses

Platinum

90% of covered health care expenses 

Summary

UnitedHealthcare offers an easy to understand health insurance plans that comes with its own unique coverage and benefit limits. It offers an extensive list of covered services and treatments which protects you against costly medical expenses.


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181 Customer Comments & Reviews

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Eastside P
3/13/2020
I have been dealing with UHC for 2 years. They made many mistakes that I had to spend hours correcting them. Mistakes like putting my massage therapist claims as PT claims And OT claims as PT claims that some of my PT sessions didn’t get coverage as they went over the allowance as a result. Also the out of net work departments often said part of the claims are not covered when all the earlier claims from the same doctors and procedure codes were covered. Their mistakes took me multiple times on the phone holding a long time each time to try to get them corrected. Average calls were over an hour. The last claim (sevice date 7 mo ago)that I have faxed 3 times to the claim department... Read More


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Lisa
3/5/2020
My husband works for a huge corporation, which subscribed to UMR through 2018. Then they switched companies. Because of this, UMR refused to pay my November 2018 well woman exam. First they pretended to need confirmation I'd had only the one. I sent it. Then they refused again. I sent more records. Finally my husband's HR department got involved. Now I'm told corporate HR gave up. I am now having to pay $190 out of pocket because the doctor doesn't deserve to be cheated by your poor policy. I'm heartbroken, shocked, betrayed and so despondent at this; it is the opposite of best practices. I will be telling everyone on every review site about this. This is my third already. If... Read More


trayo1959
1/29/2020
United Healthcare Insurance is nothing but a money grab, you pay for medicare all your working life, when you get to have it, you find out medicare is practically useless and you have to pay a sizable amount of money each month to not be able to use it because of the copay's and deductibles, so you pay United Healthcare for an "advantage" plan and now I pay $55 a month for that on top of $136 per month for medicare, I still can't use healthcare whenever I try to use healthcare, I get these huge bills that are up to me to pay.....why do i pay for medicare AND an "advantage" plan and STILL am substantially left to pay for everything out of pocket. I have to do all this on disability... Read More


Paul C
1/25/2020
They switched my preferred in network pharmacy from Walgreens to a mail order pharmacy without my permission . Had to spend hours on the phone to reverse this.


Kay G
1/21/2020
Very disappointed in price of meds. We didn’t have an deductible last year for meds now we do. Pluse u went up 18.00 on our monthly payment. That puts me a near 200 for this, of course that doesn’t include the other 148 that comes out. I believe the United Health care is the most expensive of all of them I will b comparing programs closer next time. This is entirely too high for seniors to b paying. My same medicine is more expensive than it was last year.


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Nigel W
12/19/2019
I used to think that United Healthcare were a great Company until they decided to break off with Piedmont Healthcare in Atlanta AFTER Benefits Enrollment. It seems once they have your money, that's the end of the care. My wife and I had been with our current doctor for years and being over 65 will find it hard to find a new Doctor to take us.


W
Will w
12/12/2019
Do not pay claims over deductible. Charges stupid money and when claim filed, they fight it. Complete junk of a company.


A
Anthony O
11/27/2019
I have UnitedHealthcare as my medical provider, and they are the worst. I had colon cancer and right in the middle of wearing an ostomy bag because my stoma was hanging out of me belly, and they decided not to cover adhesive removal and didn't care if my skin was ripped from my body. Now I am going through colon cancer again and the insurance policy states that if I go to an in-network provider or facility everything would be covered once your out of pocket is reached for the year. unfortunately the in network provider sent blood tests out of network and now they insist I pay $3,000 because it's my fault that he went out- of- network. so my advice to anyone is go to any other provider of... Read More


consultantoneducation
11/19/2019
I canceled my membership with them by phone (several times) and by a written form, but they are still billing me. They never told me that my plan group to which I belong should have sent the notification of disenrollment (they hid information, they only want your money.) Stay away from United HealthCare.


T
Timothy S
11/18/2019
One month ago a rep from United Healthcare recommended that my wife and I change our insurance from Plan f to plan G because we would save money. Got a letter from United 3 days ago that said my insurance cost would double if I switched plans. Gave me two sets of reasons: first they gave three diagnoses for illnesses i supposedly have, one of which I don't have and never have. Second, they gave me the names of three doctors they contacted, one of which I have contacted in five years, and one I don't know and have never seen as a patient. Interestingly, they never contacted my primary care doctor who could have gotten all this straight. First time I called to complain I was... Read More



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