Choice Home Warranty Review
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Choice Home Warranty is a New Jersey-based company founded in 2008 which offers services contracts. Their plans offer protection against the cost of repair or replacement of major systems and appliances in the home via several plans. Each plan also offers optional coverage for septic systems, pools /spas, well pumps, sump pumps, central vacuuming systems, limited roof leaks, second refrigerators, and standalone freezers.
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10730 Customer Comments & Reviews
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Abraham was excellent and was so patient in helping me. He is an excellent salesman. Your company is very lucky to have him.
I will recommend this technician with a ten I will love to have Nelson appliance for all my appliances service he did and excellent Job.
It will not let me do 1 star. If I could I would. They all have the same scrip about we don’t do emergencies. I understand that but over a month to get someone to come out and fix your item is ridiculous. They find any excuse not to fix it and say read the contract for reasons things aren’t covered, which are many. Out of three things I put a claim in they only agreed to fix one. I will not be renewing with this warranty company.
The Service Technician was prompt and professional. He did a great job and cleaned-up afterwards.
HAPPY WITH QUICK RESPONSE and completed signup in just 2 minutes. Agent was very professional. I did call back to add a second refrigerator.
I am in the middle of having my hot water heater replaced due to losing hot water. It was legit. I am retired and on a fixed budget. I switched to choice as they were slightly cheaper than who I had and sounded better. So monthly I pay nearly $90 for protection. I don't feel I am getting it from Choice. My water heater has quit putting out hot water. The technician they sent was outstanding, He was courteous, knowledgeable , and very professional. He recommended replacement since it rusted out and was leaking. Choice agreed to replace it... ALMOST. All I had to do was pay an additional $580, on top of the $85I had paid for the original visit, for things not covered. I DON'T HAVE THAT... Read More
The process for filling the claim was very simple and quick, the technician was assigned and scheduled to inspect and fix the issue quickly, the technician was authorized to fix the issue quickly. Overall the process was extremely quick and painless.
We had Choice Home Warranty the first year we purchased our home and it was so effortless in placing service requests for our home. The technicians showed up at a reasonable timeframe and fixed the issue. Really love how smooth it is and how helpful they have been. Happy to have rejoined and signed up for this home warranty as this stood out from the rest of the warranties out there.
I am very satisfied with the ease in setting an appointment for repairs to our frig.
I have a claim to replace my washer. The amount I will receive is $342. My problem isn't with the amount. I was advised it would be up to 30 days. The washers at Lowes and my 2nd choice store are on sale now. This is very inconvenient to me because of my budget. Claims funds should be released sooner
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You can submit a claim 24/7, including holidays, via phone, online, or app. The company utilizes proprietary technology to begin the dispatching process after a claim is filed. The company has recently updated their plans increasing coverage and has fewer limitations. Their plans and optional coverage can cover over 25 major systems and appliances.
Choice Home Warranty earns a B rating from the Better Business Bureau and has a positive rating on Trustpilot, but in this industry, negative customer reviews far outnumber positive ones.