Choice Home Warranty Review
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Choice Home Warranty is a New Jersey-based company founded in 2008 which offers services contracts. Their plans offer protection against the cost of repair or replacement of major systems and appliances in the home via several plans. Each plan also offers optional coverage for septic systems, pools /spas, well pumps, sump pumps, central vacuuming systems, limited roof leaks, second refrigerators, and standalone freezers.
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11042 Customer Comments & Reviews
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The company that was to service our problem (heater problem) sent two different notices that their tech would be at our home on a certain date & time. The tech never showed up nor did he notify us that he wasn't going to make the appointment. Finely on the third appointment (after I had called the company several times) the tech showed up & took care of our problem.
The people you sent out were not able to repair my disposal. They said it needed to be replaced but Choice would not appove it. I fixed the problem myself and I am 83 years old. Doesn't say much for your company.
The Technician from Prohands LLC did an excellent job! He was very professional and very knowledgeable. I really appreciate his expert service.
Very good service on our refrigerator. When it couldn’t be repaired, they promptly allowed my claim. The money they sent me was in the form of a Lowe’s gift card, which was fine with me. The amount of the allowed claim was for about half of what I will be paying to replace it, but it was in accordance with the terms of the contract, which is for builder’s grade appliances, but I was good with that. It was, after all, what I had agreed to.
I thought the representative (Joseph) was helpful, informative and professional. We haven't used this service yet, but I the price was good and the coverage seems pretty thorough. Only time will tell!
I appreciate the tech Tyler from Appliance Service by Paul coming prepared with the heating element part. He was able to repair my dryer on the first visit.
The tech from Thompson Hovan was 5 star excellent, so was the company.
As always Choice was awful to work with, it took a long time and 4 companies before I could get this one. If my house was flooding it wouldn’t matter to Choice. I would NEVER RECOMMEND CHOICE HOME WARRANTY!!!
Quick response to our problem. Resolved it very quickly. Easy to get hold of to make a claim and walk us through it.
Choice Home Warranty, Has done another very good job. We have been with choice for several years now and they have all ways come through with very good results.
So far this is only the 2nd time I have had to request service. Without mentioning the name of my previous provider I will say that I will miss being able to receive priority services due to circumstances such as having children in the home and or having disabilities, especially during this time of year when the weather is questionable.
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Special Offer: Get $50 Off + 1 Month Free
- Nationwide Network of 25,000+ Local Contractors
- Handled More Than 8 Million Service Requests
- Covered Over 2,400,000 Homes Across the USA
- 24/7 Home Warranty Service
You can submit a claim 24/7, including holidays, via phone, online, or app. The company utilizes proprietary technology to begin the dispatching process after a claim is filed. The company has recently updated their plans increasing coverage and has fewer limitations. Their plans and optional coverage can cover over 25 major systems and appliances.
Choice Home Warranty earns a B rating from the Better Business Bureau and has a positive rating on Trustpilot, but in this industry, negative customer reviews far outnumber positive ones.