Choice Home Warranty Review
ConsumersAdvocate.org
10,715 Customer Comments & Reviews - see all comments
Our content is free because we may earn a commission when you click or make a purchase using our site. Learn more.
Choice Home Warranty is a New Jersey-based company founded in 2008 which offers services contracts. Their plans offer protection against the cost of repair or replacement of major systems and appliances in the home via several plans. Each plan also offers optional coverage for septic systems, pools /spas, well pumps, sump pumps, central vacuuming systems, limited roof leaks, second refrigerators, and standalone freezers.
Our Comments Policy | How to Write an Effective Comment
Leave a comment for Choice Home Warranty
10715 Customer Comments & Reviews
Loading Reviews ...
Real happy with Senior Three and one half year warranty. Paid $693.00 10/27/24. One more $693.00 due November 27th 2024. Was absolutely told Choice was not affiliated with H.W.A. Home Warranty Of America.
I love how easy it is to submit claims and how fast everything is. Already referred my brother and he now has Choice home warranty as well
easy to claim , quick , hlp full and technicians are help full .
When our refrigerator stopped working, I called Choice Home Warranty, and in a couple hours they had scheduled an appointment for a technician to come and diagnose the problem. I called on Thursday morning, and the appointment was not until Monday, but that was because we are n a rural area and the service company only comes out our way once a week. When the technician needed to get the approval of CHW to order a part, the approval was given right away.
Choice doesn’t have enough companies available to do the repairs in a timely manner. We had to wait 4 days to get our kitchen sink unstopped so we couldn’t use our dishwasher; we had to take dishes out to our utility room to wash them. The technician was very competent and worked over an hour and half to get it open.
Knew what he was doing. Polite, helpful. I want him for any other repairs I might need.
Brandon Joy was very well professional sales person who helped me to get onto choice after discussing about policy benefits
Since I’ve had Choice Warranty I’ve made one claim. The service has been great! Choice Warranty received my call and handled my request very professionally and found a very reliable company to fix my issue. However, the company had to reschedule but came the next day. Unfortunately for me the warranty only covers a small portion of the cost. Based on my experience with Choice Warranty I would recommend them to others who are seeking home insurance.
Most knowledgeable pool repair person ever sent. Switched from American Home Shield to Choice. So far very good decision.
Technician was on time. His thoroughly checked my refrigerator completely. In that the problem is intermittent, the problem did not show itself while he was here. He recommended I try get a video of the problem (hammering noise), then call Choice Home warranty. I have captured a video this morning. I will be in touch with Choice.
Top Rated
Our Partner
Save Big! $50 Off + 1 Month Free
- Nationwide Network of 25,000+ Local Contractors
- Over 6,600,000 Service Requests Handled
- Covered Over 2,000,000 Homes Across the USA
- 24/7 Call Centers for Customer Support
You can submit a claim 24/7, including holidays, via phone, online, or app. The company utilizes proprietary technology to begin the dispatching process after a claim is filed. The company has recently updated their plans increasing coverage and has fewer limitations. Their plans and optional coverage can cover over 25 major systems and appliances.
Choice Home Warranty earns a B rating from the Better Business Bureau and has a positive rating on Trustpilot, but in this industry, negative customer reviews far outnumber positive ones.