Select Home Warranty Review
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Select Home Warranty is a New Jersey-based company that provides home warranty plans across the United States.
They offer three levels of coverage, with optional add-ons to allow homeowners to fully customize their warranties. The company covers all makes and models of appliances and systems. They have a B rating with the BBB.
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4214 Customer Comments & Reviews
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Select Warranty has been good so far, but on the current claim, the company dispatched did not handle the appliance needing repair. I called in and they are dispatching another company.
Prior claims have been settled without incident, which included a new dishwasher.
Setting up the account was easy and customer service was pleasant.
I have been with SHW for the past 4 years for 3 of my rental homes. In general, SHW is very difficult to deal with. While the sign up process was amazing and the sales reps were very nice and accommodating, any time my property manager would make a phone call in to have a service repair done, it was impossible to collect the monies promised for reimbursement claims. To date, I am still waiting on receiving a reimbursement check that was promised to me 3 years ago!! Honestly, the coverage on these policies are minimal, and typically if I have a service repair request it is either denied, saying there is no coverage, or the vendor that is sent out to do the repair is not very competent.... Read More
Was with American Home Shield (AHS) for more than three years, and only had to call in two repairs during that time period. During membership we actually SAVED them money by replacing a dishwasher on our own due to my wife wanting a certain model when the old one quit. So, five days ago we needed emergency repair on our AC unit that was discovered during a normal service call by an outside company (the ones hired by AHS never called, never showed up). I called AHS to let them know while the service company was here of the situation. They told me the part was covered. So, I asked the technicians to go ahead and replace the part, hence SAVING AHS MORE MONEY because if the situation would... Read More
Presently I made 2 claims in the past 5 months. Just on appliances nothing major. They both were handled greatly. All the little details were paid attention to not to mess up any of my nice tiles surrounding them.
In the center of my house is a gas fireplace and the line got blocked. The line was cleared during my claim. Was not a complex job but I could not do it myself. It comes in handy for small things like this that I don't know how to fix.
Our contract said it would repair the electric microwave but select said because of the value would rather replace it. Of course I happily agreed:) Great deal that was not expected.
The results of having a warranty came after having three good claims. It was one thing to have a good claim but I waited to see over a longer period if the investment was worth it and thankfully can say it has been.
My dual washer and dryer stopped going on. Electrical problem. I called select, no problem created a service ticket. Request processed in 5 days. Tech company out in 3. Work complete in 1. Affordable and valuable
The duct work was leaking and we needed it fixed before it messed up the wall. Time was of the essence. Select did a great job handling the claim in 8 business days from our call.
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