We research all brands listed and may earn a fee from our partners. Research and financial considerations may influence how brands are displayed. Not all brands are included. Learn more

Select Home Warranty Review


ConsumersAdvocate.org Rating: 4.9 / 5 (Excellent)
4,214 Customer Comments & Reviews - see all comments
Our content is free because we may earn a commission when you click or make a purchase using our site. Learn more.
Select Home Warranty is a New Jersey-based company that provides home warranty plans across the United States.

They offer three levels of coverage, with optional add-ons to allow homeowners to fully customize their warranties. The company covers all makes and models of appliances and systems. They have a B rating with the BBB.

How is Select rated?

Breakdown

5.0/5
Transparency
4.8/5
Claims Processing
4.8/5
Coverage Options
5.0/5
Additional Benefits
5.0/5
Customer Experience

Overall Rating: 4.9 / 5 (Excellent)

Select Home Warranty’s lack of a term maximum is very attractive, especially when considering their comparatively generous appliance and system limits.

They do have a waiting period for service and require maintenance records, which can be off-putting to some customers. Select is an excellent choice for customers who value savings and flexibility.

Coverage

Key Facts

Plan Types
Combo Plan
Benefit Limit Type
Per Item

Coverage Options - 4.8 / 5

Select Home Warranty offers combination policies that cover 15 systems and appliances, in addition to additional specialty item coverage.

With no term benefit limit set, the company has no caps to their coverage claims.

As a matter of company policy, items will only be covered if they have not been repaired prior to service, or if their malfunction is due to user error.

What does Select cover?

Covered Built-In Systems

  • Air Conditioning
  • Heating
  • Electrical
  • Plumbing
  • Water Heater
  • Central Vacuums
  • Ceiling Fans
  • Ductwork
  • Sump Pump

Covered Appliances

  • Refrigerators
  • Dishwashers
  • Clothes Dryers
  • Clothes Washers
  • Ranges/Ovens/Cooktops
  • Built-in Microwaves
  • Garage Door Openers
  • Garbage Disposal
  • Stand Alone Freezer

Exclusions

For a full list of Select exclusions, check out this page.

Specialty Items

  • Pool/Spa
  • Well Pump
  • Septic
  • Roof Leaks
  • Lawn Sprinklers

Contract & Price

Contract Details

Minimum Contract Length
12 month(s)
Home Inspection Required for Contract?
No
Online Quote/Application

Contract & Price - 4.5 / 5

In the case of Select’s yearlong base-level contract, no home inspection is required prior to full coverage.

For the sake of education and peace-of-mind, this company provides a sample contract and quote calculator on their website.

In exchange for a $75 administration fee, they also offer a pro-rated refund if the initial 30 days have expired.

Sample Contract

Select provides a sample contract for potential customers on its website: Select Sample Contract

Cancellation Policy

Select reserves the right to cancel the service contract in the event of fraudulent conduct or misrepresentations by the customer, failure to make the required payments, or upon agreement.

The customer may cancel the agreement within 30 days from the order date of the agreement and will be entitled to a full refund only if no service has been provided under the contract.

After 30 days, the customer may receive a pro-rated refund for the non-discounted annual plan cost. The customer will be charged a $75 cancellation fee, plus any service expenses incurred by Select Home Warranty.

Claims & Service

Claims

Maintenance Records Required for Service?
Yes
Waiting Period
30 days

Contractors & Service

Contractor Selection
In-Network Only

Claims Processing - 4.8 / 5

Once the policy holder has been covered for the entirety of their contract-mandated 30-day waiting period, Select allows access to their in-network contractor services.

In addition to requiring maintenance records in order to provide service, Select also insists that they be notified. If they are not, then reimbursement may be forfeited.

Select Reputation

Company Details

Year Founded
2012
NHSCA Membership
Number of Employees
2-10
TrustPilot Rating
8.4 out of 5
BBB Rating
B
BBB Positive Reviews
38
BBB Neutral Reviews
28
BBB Negative Reviews
273
Date Collected
2019-01-21

Reputation - 5 / 5

Select Home Warranty is a relatively small company that is not a member of the NHSCA.

In addition to their TrustPilot rating of 8.4 out of 10, this company has held a B rating with the Better Business Bureau since 2012, backed by 38 positive, 28 neutral, and 273 negative reviews.

Contact & Additional Information

Homepage URL
Company Phone
(855) 267-3532
Headquarters Address
1 International Blvd Ste 400, Mahwah, NJ, 07495
Mailing Address
One International Blvd. Suite 400, Mahwah, NJ, 07495
Year Founded
2012

Leave a comment for Select Home Warranty
Minimum 12 words.
 No maximum length.
* What's Your Rating?
To make this comment as helpful as possible for our community, please provide at least 2 sentences.

4214 Customer Comments & Reviews

Loading Reviews ...
H
Humprey E
11/23/2017
Response to a ceiling leak was within 30 minutes of my initial call. Contractor arrived on time and showed me where the water leaked in and flashed the area so that I would have no future issue. I found my experience positive.


J
Jazmin G
11/23/2017
The duct work had a defect and air was leaking out. I was told the leak could be repaired and sealed when I called service. 2 days was the soonest appointment and I did not have a choice in this. They contractor was the only one serving my location. The company came in and was cordial and did what they promised. Now its done and its safely working.


G
Gilbert J
11/23/2017
Came home to a disaster area when the sump pump popped and was leaking a huge mess. I called Select to have emergency repair done. It was just before Halloween and we had a fun party planned. The emergency appt was set to the next business day and the plumber tech sealed the area and it quickly stopped.


H
Hugh R
11/22/2017
My contact with Select Home Warranty has been minimal over this second year with them. The first year I had my dryer repaired and my roof leak. This year I only had a cleaning done on my kitchen sink. The online design is very simple and generally took me 2-3 days for an appointment and a vendor to come.


S
Stanley F
11/22/2017
We are a family with a tight budget. I can not afford to pay for repairs or new appliances. This policy saved my tush a few weeks ago when the heat went out. My policy is $50 a month and the deductible was $60. It still a lot for me but im pretty glad that I didn't have to pay the entire thing out of my pocket.


F
Fran B
11/22/2017
Reptile Plumbing brought in by the Platinum care specialist worked well and proficiently. Not a single issue and even went the extra mile and checked my radiator in my bedroom. Only complaint was I had to wait four days to get an appointment with them. They told me it was the busy season with the weather changing and a lot of pipes breaking in the area. Seems like the best companies are always in demand.


E
Esthel V
11/22/2017
This contractor, Select sent was the second one in my one year period contract and its been so fantastic that I will recommend them again and again. I only have 3 months left on my contract and I am going to send you a renewal check thank you!


A
Arthur H
11/22/2017
The Company sent by Select Home Warranty is on time and is doing the job. Friendly, knowledgeable and it is not long till they are finished with the disposable garbage machine. Thanks for being a real help.


M
Malya G
11/22/2017
Happy overall with the platinum care team in my warranty. Helpful on the phone and fixing the bathtub faucet leak was cleanly done. The attention to detail and worksmanship was a thumbs up. Continue to expect this service style.


A
Angel R
11/22/2017
Here in my town there is no appliance companies local. With my warranty Select Home went out of the way to find a person about 40 miles away and he came on 2 occasions to see the unit and ordered me a part that dealt with a need for anti freeze.



Top Rated
Our Partner

🔥 SALE: $150 OFF + 2 Months Free

  • Trusted by Forbes, NerdWallet & MarketWatch
  • Coverage for HVAC Systems & Home Appliances
  • Free Roof Leak Coverage & Multi-Year Discount 
  • Flexible: No Home Inspection Required
  • Hassle-Free Claims Online or by Phone