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ServicePlus Home Warranty Review
ConsumersAdvocate.org
454 Customer Comments & Reviews - see all comments
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Founded in 2016, ServicePlus is a home warranty company dedicated to providing comprehensive home warranty plans for a multitude of budgets. They have two different plans, with optional add-ons for fully customizable coverage. Plans for multi-unit homes are available. Coverage can be transferred to new homeowners easily in case of a move, with no additional fee. ServicePlus is located in Edison, New Jersey.
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454 Customer Comments & Reviews
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Covered more than I was expecting so proud to have know that it is all covered.
Thank you for your immediate attention to my needs. I am very pleased.
If it wasn't for Total Home Protection I don't think my family would be eating. I had a total water supply failure causing not only my house to flood, but my fridge to break because it's a ice maker/water dispenser, my washer to burn up, and my hot water tank to pump sediments into my water pipes. If I wasn't covered by THP repairs were going to cost me an arm and a leg, but thankfully for THP they repaired what they could and replaced what was necessary. Thank you Total Home.
I have 2 homes with THP. The furnace at home #2 quit working, so I called THP for help. They sent out an amazing repair company. They couldn't find the problem on the first visit so came back 3 more times and did diagnostics on the furnace. For a while we thought we'd need a new furnace. Well, my repair company worked hard and finally found the problem. THP won't pay the repair cost and labor because of the diagnostics time to find the problem. Replacing the furnace would have cost a whole lot more.. I am very angry and looking for a company that appreciates their customers.
I’m so happy that I found total home protection. My roof started to leak slightly. I was nervous it would get pretty bad and I called the THP customer service line and they took care of it ASAP. The next day it rained, and I did not have to be concerned about the leak at all. They are so helpful and the service is so fast. They took the worry out of a major problem. Would recommend them to everyone.
In May this year, I was looking for a home warranty (1 year plan). An agent convinced me for a $900 /3-year plan saying that I could cancel anytime with a prorated refund. In November, I decided to cancel the warranty and called an agent. The first agent said that if I cancel, the prorated refund will be based on an annual rate of $600/year (or $1800/year), so I will be getting only ~$500 refund. I was shocked because I'm expecting the fee should be based on the $900 I paid. The policy also suggested that what the contract fee I paid is the fee I will get refunded - there is no mention of any other definition of "contract fee" whatsoever in the policy. I called the next day to confirm... Read More
My home is a fixer-upper. I started renovating my place from the ground up. I replaced so much and bought new appliances and everything. Since I invested so much money, I wanted to protect everything. I bought a policy with Total Home Protection. I got it just in time because a pipe burst! I didn't have to cover the pipe repair AND all of the expenses for the related damage on my own, they definitely helped me out so much. An investment that pays for itself!
Thank you Total Home for being the best warranty I could have asked for. They helped me patch up a leak from the roof at no cost because it was covered under normal wear and tear. I was under a lot of stress about it but Total Home made everything from scheduling the technician to filing a claim so easy.
Total Home Protection has been a great company to me and has been there any time I needed them! When I initially inquired, they offered me an awesome rate that fit right into my budget and a policy that fit my needs perfectly. I have utilized my warranty on several occasions to replace a refrigerator that had withstood the test of time, and more recently, fixed a faucet that leaked and pored onto my floor every time it was turned on. Total Home Protection made the process of fixing and replacing these issues very, very easy and convenient. I would recommend this company to anyone
I had a water leak under my kitchen sink, and Total Home Protection was right there to help me with it. The rep I spoke to actually assisted me in stopping the leak until the contractor came to fix it completely by the next day. I was really impressed by this great customer service. I would recommend Total Home Protection to anyone that needs home protection.
Top Rated
Our Partner
🔥 $150 OFF + 2 Months Free* - Plans Less Than $1 Per Day
- Covers Major Home Systems, HVAC & Appliances
- Free Roof Coverage, No Inspection Needed
- Custom Plans With Flexible Pricing
- Request Home Repairs 24/7