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Safe Ship Moving Services Review


ConsumersAdvocate.org Rating: 4.8 / 5 (Excellent)
155 Customer Comments & Reviews - see all comments
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Safe Ship Moving Services is a relocation service based out of Boynton Beach, Florida. They specialize in long distance interstate relocation of household goods and auto transportation. Long distance moves with Safe Ship start at $1500 and offer a wide variety of service options, including full-service packing/unpacking, disassembly and reassembly, auto transportation, and storage in route.

How is Safe Ship Moving Services rated?

Breakdown

4.9/5
Services Offered
5.0/5
Coverage Area / Company Type
4.9/5
Reputation

Overall Rating: 4.8 / 5 (Excellent)

Safe Ship Moving Services will connect you with an FMCSA licensed and insured motor carrier to facilitate all your moving needs, including packing and unpacking, free storage of your belongings en route, optional auto transport, and more. Free quotes are available so you can shop around and compare without making any commitments.

Services

Service Offerings
Residential
Corporate
Government/Military
Distance Offerings
Local
Interstate
Quote Options
Online
Phone

Services Offered - 4.9 / 5

Safe Ship Moving Services offers interstate moving services to residential, corporate and military customers. They provide optional bundling of your moving services with auto transport. You can get a free quote by filling out a simple form on the website or calling directly to a toll-free number. All estimates provided are binding estimates based on the customer’s requested move size and services.

Reputation

BBB Rating
B-
Trust Pilot Rating
3.6 out of 10
Year Founded
2020
Date Collected
2022-04-21

Reputation - 4.9 / 5

Safe Ship Moving Services has a C rating on the Better Business Bureau, based on 155 verified reviews. The company is the subject of quite a few complaints, but does take the time to respond to customers' concerns. The most recent complaints on the BBB website have been answered, but not resolved. It has a 2.8 rating on Trustpilot, with most negative reviews focusing on delayed moving times and lack of transparency surrounding the initial quotes given.

The company's customer services hours are from 9am to 6pm, Monday to Saturday and its website includes a live chat option. You can to a live representative using this feature.

Safe Ship is fully compliant with the FMCSA and has zero violations with the Department of Transportation. Its latest audit was in November, 2021.

Fleet Details

Department of Transportation License Number
3475743
MC License Number
1139083-B

Fleet - 5 / 5

Being an interstate moving broker means Safe Ship Moving Services has no fleet of its own, but instead coordinates between the client and a moving company it trusts to handle the actual relocation. As a broker, the company acts as an advocate for its customers and can help speed up the process of arranging for your move. That frees customers up to concentrate on other tasks—which are numerous when you're making a long-distance move.

Contact & Additional Info

Homepage URL
Company Phone
(888) 798-2852
Headquarters Address
200 Knuth Rd, Boynton Beach, FL, 33436

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155 Customer Comments & Reviews

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C
Camelia M
10/18/2022
I had to relocate to another state for a new career. We had a lot because my family had been living in the same house for almost thirty years. Safe Ship Moving provided us with very reasonable pricing and assisted us in making the experience as simple as possible. The entire relocation went very smoothly. The movers arrived on schedule and treated all of our valuable belongings with care. They were professional and friendly, and everything arrived on time and safely at our new house. Strongly recommended!


G
Geoffrey A
10/17/2022
The best thing about the guys at luxury van lines is that that they bring a positive attitude. My experiences with most other companies are that when things are out of the ordinary, they do not want to do it. But these guys did everything that needed to be done. Helped pack loose stuff. Picked up odd bits like wood and metal. Helped load our personal van. There was no drama in making multiple trips. No extra charges. Just a very positive team with a CAN DO attitude, which I found often missing in many people. Special thanks to Safe Ship Moving for understanding we had a schedule and working extra fast to get us on our way. Thanks guys.


D
Dan G
10/14/2022
I arranged for my ex wife to move from Michigan to Oregon and they sent a team of two men to handle the move. They then told me that they would have to charge my about $800. for packing materials which I thought was excessive and customer service assured me they would review this amount which they did not do. In addition they did not take a few of the items that were on the inventory list. I would never recommend using this moving service.


J
Jaylen Q
10/12/2022
This is my first time moving as an adult and without the help of my parents.I didn't understand the process of long distance moving. I originally hired a local moving company, but the company cancelled on me when the weather channel announced a blizzard that will be heading to my area withing the next week. So after the cancellation, I decided to hire a moving broker, to do the planning and moving for me. The broker I used is called Safe Ship Moving. They found a moving company for me in 3 days that actually showed up lol. They suggested that they come and pack my house the night before the storm. They came to my place around 6:30 and had all of my stuff loaded onto their truck by 9 pm.... Read More


Liam R
10/10/2022
I had a good experience with this company, I was recommended to safe ship from one of my Army buddies. I just finished deployment and decided that I do not want to go back to living in my small town that i never left before joining the Army. I had all my items stored in storage unit, and they said if i give the storage people permission that they can find a moving team to come to my unit and pick up and travel my stuff to another state. A few boxes did become damaged in transit but thats my fault. I just threw all of my childhood stuff in boxes when i turned 18 i didnt really care about doing it properly, just as fast as possible. The moving company did padded blanket wrap my old 480p tv... Read More


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Charlene C
10/6/2022
I dont want to move, im way too lazy to move. I made a checklist of stuff I need to do to start the next chapter of my life. Everyone in my neighborhood got eminent domain. So im forced to leave asasp. I quickly realized that I dont want to go through the effort to buy boxes, decide want to keep or throw away. find somewhere to dispose of my bigger items like furniture. then properly pack my items together. I started to just throw items in the local dumpster but my HOA fined me. So I started throwing my stuff at the dumpster behind mcdonalds, I got caught doing that after the 3rd time. So i was really confused about what to do with all this crap that I horded. I did some research to try... Read More


Steve B
10/4/2022
I selected Western Van lines for two reasons-price and an agent with Safe Ship, a national transportation company. Little did I know, their: customer service, communication, professionalism, and service were all top notch. The process was simple, smooth, and unencumbered. Even during the sales process, I felt reassured. I never had any doubt this would be a breeze. At every stage of the move, I was well informed. In fact, I was usually kept up to date by not only the office but the driver of my furnishings. My hats off to Rachel,Max,and Kevin. Sorry, I can’t recall the three movers that pick up my belongings. They were GREAT too. By the way, not one item was broken during transportation.... Read More


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Lena N
9/29/2022
I booked with Safe Ship Moving Services back in August. They set me up with a great moving team and I am glad I found them. It is a great relief to be in my new home in Texas surrounded by my family and belongings again. If you have special needs for your move call Safe Ship they will design the move to fit your needs. Not only did they do an amazing job at pickup they also split my payments into three payments and gave me thirty days of storage while I looked for my forever home in Texas. Thank You to all the men and woman that helped my family. 5 star moving experience for sure


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Oscar W
9/21/2022
Moved from California to Reno to be closer to family. I was hired for a job and needed to sell my house and move quicker than we thought. We called sawgrass a week before the move after getting a ton of calls. They were the only company who were honest and gave me potential costs before asking them. We chose them based on that and never feeling pressured to pay the deposit as the other moving companies were relentless about getting a credit card. Turned out to be a great move. Thank you!


angelahollidaybell
9/20/2022
I had an absolutely horrible experience working with safe ship. First of all, when we were given the estimate, they did not tell us that they were a moving BROKER and not the one doing the move. After booking, a random moving company that we knew nothing about (Primavera Movers) showed up to our home. It started with the company increasing our original estimate by $2,000 AFTER loading all of our belongings on the moving truck which is against the law. They then went on to try to scam us out of $600+ dollars for "extra material" costs that we did not approve or agree to. I spent 3 hrs on the phone with them and the moving broker just for them to take only $300 off and say they would work... Read More



Top Rated
Our Partner
  • Best For Larger Moves
  • A+ Rated Moving Company & FIDI Accredited
  • $350 discount when you mention over the phone only
  • One month of FREE storage
  • Auto transport available
  • US DOT: 2293832