Best Car Warranties Based on In-Depth Reviews
- 200+Hours of Research
- 40+Sources Used
- 10Companies Vetted
- 10Features Reviewed
- 5Top
Picks
- Read all contract terms and fine print to know what's covered
- Car warranties won’t cover any pre-existing issues in your car
- Most service contracts require a 30-day waiting period
- The lower your mileage, the more affordable your warranty
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How We Analyzed the Best Car Warranty Companies
Our Top Picks: Car Warranty Reviews
The first step in our search for the best extended car warranties was to examine online customer reviews. What we found were hundreds of customers who either were completely satisfied with their vehicle service contract or loathed being pestered with daily calls from companies who won't take no for an answer.
As a result, and to help consumers like you navigate this tricky market, we’ve put together a simple yet comprehensive guide to all you need to know if you're considering an extended car warranty.
Based on our long hours of research and experience with customers across hundreds of industries, we've narrowed down the features and qualities of a great vehicle service contract provider to three key elements: plans & contracts, claims & repairs, and reliability.
Most reliable extended car warranty
Endurance offers a wide selection of plans. There are five different coverage levels within Endurance’s Elite series, including. Select Premier, Secure, Secure Plus, Superior, and Supreme.
Screenshot endurancewarranty.com, April 2022.
All of the company's protection plans come with one year of their Endurance Elite membership, which includes 24-hour roadside assistance, tire repair/replacement, and trip interruption coverage that reimburses up to $150 per day for a maximum of three days. However, rental car reimbursement is maxed out at $150.
Endurance customers also have access to merchant discounts, ID theft protection tools, key fob replacement, repair finance options for up to $5,000, and a personal assistant they can call for reservations, directions, and emergencies.
Endurance also offers various add-on options for their plans. These include:
- Commercial Use — Allows commercial vehicles to benefit from Endurance’s protection plans.
- HighTech — Covers devices like video systems, display screens, GPS and navigation systems, blind spot detectors, and anti-theft systems. However, it's only available for those who purchase the Superior plan.
- Tire Modification/Body Suspension Lift — Provides complete plan coverage for vehicles, even if they have oversized/undersized tires, body lifts, or suspension lifts.
- Hybrid Vehicles — Helps cover parts that are commonly found in hybrid and electric vehicles, including motors, power controllers, generators, and inverter assemblies.
Endurance offers 24/7 claims processing. Additionally, since almost every auto dealership and 350,000 certified mechanics in the US and Canada accept their warranties, you're more than likely to find a place to fix your car.
Endurance also boasts a strong reputation as one of the nine warranty companies in the United States that have a gold-level certification with the Vehicle Protection Association (VPA). Endurance has been the recipient of many awards, including gold, silver, and bronze Stevie Awards for great employers, the customer service department of the year, the company of the year, and a Golden Bridge Award for the best website of the year.
Most importantly, the company is backed financially by the Wesco Insurance Company, which holds a solid A- (excellent) score from the financial rating website A.M. Best.
With that being said, Endurance services aren’t available in California.
Additionally, not all of Endurance’s plans are administered directly by them. They don't mention which plans are administered by other providers, so we had to call them directly to find out. Plans for commercial and high mileage vehicles are covered by United Car Care Inc. instead.
Finally, Endurance’s warranty plans don’t have a betterment clause, meaning that you won’t have to pay for parts that improve the condition of your car or increase its total value. However, the company’s contracts have a consequential loss clause, so the warranty won’t cover parts that are damaged by other uninsured parts, which means coverage could be nullified without your knowledge.
Overall, though, Endurance auto warranty reviews indicate that most customers are extremely happy with the coverage. Most of them have great experiences with Endurance customer representatives and get quick service when they need car repairs.
Compare two popular extended car warranty companies by reading our EasyCare vs. Endurance car warranties comparison. Learn more about your alternatives by reading our full EasyCare car warranty review.
Best car warranty for high mileage
CarShield is one of the best-known auto warranty brands. The company offers customizable plans for a wide range of vehicles with up to 300,000 miles, including cars, motorcycles, ATVs, and passenger trucks, making it the best car warranty for older cars and cars with high mileage. Coverage may be available for luxury autos that other auto warranty companies don't cover.
You can discuss coverage options with a CarShield representative and receive a free quote or you can fill out a form on the company's website, which asks you to provide your phone number. Someone from CarShield will get back to you by phone, though it's not clear how quickly you'll receive that call.
We wish CarShield made information about its various plan options and pricing more accessible on its website. Some customers want to help themselves to that information and compare auto warranty companies without necessarily getting involved in a sales call. The company does provide sample contracts for their plans, but they are dense and full of legalese.
Some of the more notable benefits included in some (but not all) CarShield warranties are 24-hour roadside assistance and rental car coverage up to $40 per day for qualified repairs that will take more than four hours to complete. CarShield also provides courtesy towing under some plans.
Screenshot carshield.com, April 2022.
CarShield customers can file a claim by phone, online, or via mobile app. Any required documents can be electronically submitted. You can also check the status of your claim once you've submitted it. Claims are paid directly to your mechanic so you don't have to pay your mechanic upfront and wait to be reimbursed for your repair costs.
You can choose to have covered repairs completed by a dealership or any repair shop certified by the National Institute for Automotive Service Excellence (ASE) within the United States or Canada. Customers have the freedom to choose manufacturers' or aftermarket parts. The latter can help you keep your ultimate costs in check.
CarShield reviews show mostly happy customers. The biggest complaint is that customer service needs to be more knowledgeable and organized to make it easier for customers to get answers and manage their plans. The company is not accredited by the Better Business Bureau and receives an D rating from that organization.
Best used car warranty
Out of our list of top extended warranty providers, Concord Auto Protect stands out for having the best customer support. Not only do they offer 24/7 support by phone, but they also have an online client portal contact form, email, and Facebook chat. The company posts on Facebook every two days, which indicates they are more active online than other extended car warranty companies on our list.
When problems strike, Concord allows customers to choose any ASE-certified repair facility in their area. Concord also offers a no-interest payment program for customers, meaning they don’t have to worry about having to pay extra for their warranty.
Concord's three plans cover all the basics. Their first tier is their Powertrain plan, which covers some major parts and unexpected events. Their Advanced plan works like an inclusionary warranty that covers a few more items than the Powertrain plan. Finally, the Premium plan covers a long list of parts and expenses. These plans are rather average when compared to others on this list, but they can cover unexpected expenses that may occur with used cars
Screenshot concordautoprotect.com, April 2022.
The company’s additional perks are also standard for an extended car warranty, although some of their limits are above those of their competitors. For example, a typical rental car reimbursement for extended car insurance stands around $50 per day for up to a maximum of three days or $150. Concord’s rental car benefits, on the other hand, stand at a remarkable $75 per day for up to three days, for up to a maximum of $225. The company’s towing reimbursement is also high for the industry at $120.
Unfortunately, Concord Auto Protect has a number of drawbacks that need to be addressed. First, they back their own extended warranty plans, meaning there is no insurance company protecting your investment in the event Concord goes out of business.
Second, the company’s online service contract doesn’t mention optional coverages. This can be bad for some customers, as they won’t be able to protect commercial vehicles or on-board technological devices like GPS.
Finally, like other companies on this list, Concord’s contract has a consequential loss clause, limiting claim options in the event that an insured part is damaged by an uninsured one.
Read our full Concord Auto Protect review to learn more.
Best full-coverage car warranty
CARCHEX stands out from other companies on our list due to their comprehensive plan options. Customers can choose from five different tiers that have increasing levels of coverage: Platinum, Titanium, and Extra Care.
CARCHEX’s Bronze plan covers common issues with essential parts, like your engine and transmission, while the Silver plan is the next step up to cover more systems. However, the Platinum plan acts as an inclusionary warranty with a much longer list of covered parts, and the Titanium plan is an exclusionary warranty that only has a short list of items not covered. The Extra Care plan can be added to other warranties to cover systems like electrical, steering, suspension and brakes.
Screenshot Carchex.com, July 2023
It’s important to mention that CARCHEX is a car warranty broker and not a direct provider, meaning that their car warranties are guaranteed by two different companies: American Auto Shield (AAS) and Royal Administration Services, Inc. Some of CARCHEX’s plans are administered by AAS and Royal, whereas others are managed by CARCHEX.
Just like other car warranty companies, CARCHEX has its own list of optional coverages. However, the level of optional coverage available, as well as the coverage limits, will depend on the type of coverage and provider you ultimately choose.
For example, AAS has a market labor rate option that lets you switch the maximum payable repair facility labor rate of $100 per hour with that of the repair facility’s posted labor rate, helping customers save on out-of-pocket costs. Royal, on the other hand, doesn't offer a similar benefit.
In addition, Royal allows a reimbursement limit of $35 per workday and a per breakdown maximum of $175, while AAS allows a per workday reimbursement of $40 and a per breakdown maximum of $160. As for roadside assistance, Royal offers a breakdown limit of $320 while AAS sets a limit of $400.
CARCHEX has been endorsed by the industry expert Pat Goss from TV’s MotorWeek and is the recommended partner of consumer protection companies such as CARFAX and CarBuyingTips.com. Additionally, the company has received very positive customer reviews on the Better Business Bureau and other online review platforms like Shopper Approved, where it holds a 4.5/5 score. However, some customers deal with heavy contact from CARCHEX partners by phone, text message and email, which can be frustrating.
Since all of CARCHEX’s contracts are provided by AAS and Royal, all of their car warranties are financially secure. Contracts by both companies are backed by American Bankers Insurance Company of Florida, an entity that scores an A (Excellent) rating from A.M. Best, and an A3 (stable) rating from Moody’s.
Because CARCHEX depends on two providers for their contracts, pay close attention to each contract's limitations and exclusions. For example, Royal’s contracts have a consequential loss clause, and all of AAS’ contracts have both consequential and betterment clauses, meaning there is a higher likelihood of you paying more in out-of-pocket costs for car breakdowns.
Compare two of our top picks by reading our CARCHEX vs. Endurance car warranties comparison.
Best car warranty for new cars
Premier Auto Protect has six different plans available: Premier Basic, Premier Value, Premier Complete, Exclusionary, Premier Superior and Premier Accent. Premier Basic includes coverage for essential parts and incidents, including engine, transmission, seals, gaskets, dead batteries, towing, locksmith and a rental car. Each plan includes the coverage from the previous plan all the way up to the exclusionary plan, which includes air conditioning, fuel system, front and rear suspension, key fobs and more.
Screenshot PremierAutoProtect.com, July 2023
The Premier Superior and Premier Accent plans are similar to the mid-level protection offered by the Premier Value and Premier Complete packages, but they are labeled as “nationwide coverage” on the Premier Auto Protect website. However, the company doesn’t disclose whether any of its plans are limited to certain states.
Premier Auto Protect has a 30-day money-back guarantee, so if you decide that the coverage isn’t what you thought it was, you can get a full refund within a month. In addition, 24-hour roadside assistance is included with all plans.
You can seek out quotes on the Premier Auto Protect website for the Premier Basic, Premier Value and Premier Complete plans. You will need to call them to get quotes for their other plans. The company also provides discounts for members of AAA, AARP, PenFed Credit Union, USAA, TriCare or the VA.
Premier Auto Protect is accredited by the BBB and has an A rating. Most Premier Auto Protect reviews are positive, with customers citing knowledgeable and friendly customer service representatives.
Learn more by reading our full Premier Auto Protect car warranty review.
More Insight into Our Methodology
To help consumers decide whether car warranties are worth the cost, we decided to put ourselves in the shoes of someone looking to buy one of these service contracts. To that end, we created different personas and went through the process of requesting rate quotes from all the car warranty companies we vetted.
By doing this, we gained firsthand experience about how each company evaluates new and old vehicles and approaches prospective customers. For example, we learned which companies are courteous and which are pushy when selling their plans over the phone, how many really provide online quotes without requiring you to call in and speak to a representative, and which ones hound customers with incessant calls trying to sell their warranty plans (we're sure you'll be surprised by this last one).
To gather quotes, we used different personas and requested three quotes from each company using the following parameters:
For the first two quotes, we used a 2018 and 2000 Honda Civic, respectively, as it’s one of the most popular cars in the nation. We chose a 2018 and a 2000 model to see how big the price difference would be for a new vehicle versus an older one of the same make and model.
For the third quote, we used a 2018 Fiat 500L to see if prices would change for a less-reliable make.
We set up our personas in Texas since it’s the second most populous state after California. Although California would fit best on this study, some of the companies we analyzed didn’t offer their services there.
With their quoting process and customer services on record, we scrutinized other important aspects, including:
Plans & Service Contracts
We looked at companies that had plan details and sample contracts readily available for customers. You need to be clear on what you’re signing up for before buying an extended car warranty, which is why it’s so crucial for companies to have this information online or upon customer request.
Companies that offer sample contracts give customers a chance to choose the best coverage option for their situation and understand its limitations and exclusions. This transparency also sends a trust signal to consumers, who are reassured that the company has nothing to hide and is working with their best interest in mind.
As it turns out, the most common complaints from extended car warranty customers revolve around claims being denied, mostly because customers assume that something's covered when it isn’t. Understanding your plan and contract from the get-go can help you avoid potential headaches down the road.
However, it’s important to note that your specific coverage, limits, and terms will vary depending on the year, make, model, and mileage of your car. That means you should take sample contracts as an example of what a company typically covers.
When reviewing extended car warranty plans and contracts, we also kept in mind the following:
Plan Diversity
We looked for companies offering a variety of plans that cater to different consumer needs. We also looked for companies that offered extended warranties for older vehicles, which can give used car owners greater peace of mind regardless of whether they keep or sell their car.
Perks
Does the plan come with additional features? We looked at companies that bundle other perks into their plans, including roadside assistance, trip interruption, and rental car coverage.
We also checked the limits of these perks, as it’s typical for car warranty companies to set benefit caps and other conditions. For example, most companies limit the amount of money they'll reimburse customers per day and per breakdown when using their rental car coverage.
It’s essential to keep an eye on these limits since overstepping them means you’ll have to pay the difference out-of-pocket.
Contract Length
Are the contract lengths reasonable? It’s important to know for how long you’ll be able to count on your extended car warranty and to understand that companies determine contract lengths according to usage and mileage.
For example, contract terms are usually listed as 10/100, meaning that the company will offer coverage until the car reaches ten years or 100,000 miles, whichever comes first.
The same applies to used vehicles, but most companies take into account the car’s age and current mileage. For new vehicles, a manufacturer warranty lasts for 36,000 miles or 3 years.
Warranty Transferability
Since it’s common for vehicle owners to sell their cars or gift them to friends or family, most companies allow extended car warranties to be transferred.
However, some companies require plan holders to pay a fee before allowing a car warranty transfer, so it’s important to read and understand the terms of the plan before signing up for it. Transfer fees are typically in the $50 range.
Waiting Period & Refund Policy
We checked to see if the car warranty providers on our list had waiting periods and if they offered refunds. We found out that most extended car warranty companies have a 30-day waiting period and refund policy, often referred to as a "review period."
The policy isn't active during the review period, which means you have time to review your plan, ask any questions, and make any necessary changes. If you realize the plan isn’t for you, you can cancel and receive a full refund.
However, if your car was serviced during that time or if you cancel after the initial 30 days, companies will usually issue a pro-rata or partial refund.
Additionally, most contracts have a miles-driven clause, meaning that in addition to a waiting period, customers have to drive a certain number of miles—usually 1,000—before their coverage begins.
Coverage, Exclusions, and Limitations
Since every contract is different, we paid close attention to what each one covered and excluded and chose companies offering the most comprehensive coverages.
Exclusions and limitations depend on the company and the type of plan you choose, but typically include parts commonly affected by wear and tear such as brake pads and tires, tune-ups and alignments, and fluids like coolants and refrigerants.
Unclear Terminology
We checked to see if there was any vague terminology in sample warranty contacts that could put customers at a disadvantage.
For example, some companies have specific clauses, such as “betterment” and “consequential loss,” which give car warranty companies more wiggle room to deny claims. To be as transparent as possible, we checked and noted them whenever applicable.
Claims & Repairs
We evaluated the flexibility of each company’s claim process by verifying whether they handled claims in-house or outsourced them.
This point can make a huge difference for consumers, as companies who handle claims in-house tend to have better control over the quality of their claims handling and can do more to enhance customer experience in this area.
We also looked for companies that allow customers to choose a certified repair shop on their own. While most companies allow you to choose your own licensed service provider, some restrict repairs to their own network.
Not being tied to a specific repair shop network gives you the chance to look around and search for a service provider you're truly comfortable with.
Finally, we looked at deductibles, claim fees, and payment options. Most companies pay repair facilities directly for approved claims, so you don’t have to pay out-of-pocket for repairs. They also often have deductibles, which is the amount you have to pay before your coverage begins.
We chose companies that charge fair prices and allow their customers to choose a deductible that meets their budgets.
Reputation
In an industry rife with companies that don't always have their customers' best interest in mind, it’s important to know you can rely on a car warranty provider when the unexpected happens.
In this sense, a company’s reputation is of utmost importance as it's typically dictated by customer sentiment. Reputable companies are those that cater to the needs of their customers by responding to reviews and complaints and offering quality products and services at reasonable prices.
For this, we evaluated each company based on consumer sentiment according to customer reviews, complaints, and existing lawsuits publicly available online. We also looked for certifications that could serve as indicators of the company's customer service standards, such as certifications by the Vehicle Protection Association (VPA) and the National Institute for Automotive Service Excellence (ASE).
It’s very important to know how well-insured your contract is and whether it's issued by the same car warranty company or a third-party insurer, so we checked whether the companies on our list had financial backing from larger insurers.
A strong financial backing can guarantee the enforcement of a service agreement for its entire duration. The opposite is also true; a company with no financial backing or one that is backed by an insurance company that isn't financially stable can jeopardize your chances of your vehicle being repaired when you need it.
Helpful information about Car Warranties
What is a car warranty?
A car warranty covers repairs to specific car parts or systems, typically caused by manufacturer defects or issues with installation. Unfortunately, they generally don’t cover regular maintenance or normal wear and tear.
New cars come with a factory warranty, or manufacturer’s warranty, which usually covers these repairs for around three years or 36,000 miles, whichever comes first. However, you can also purchase extended car warranties from an after-market warranty company that will last for a longer period of time after the manufacturer’s warranty ends.
How do car warranties work?
Car warranties work similarly to car insurance in that you will need to file claims to access your benefits. You first need to bring your car to a repair shop. Most car warranty companies allow you to bring your car to any ASE-certified shop, but others have limited networks, so you need to find an eligible shop to do the work.
When a mechanic figures out the issue and estimates costs, they contact the warranty company to get the repairs approved. In some cases, an adjuster will need to see your car in person. In addition, some warranty providers will make you file a claim and wait for a check to be mailed, which can lengthen the time it takes to perform the work.
However, the best car warranty companies will send payment directly to your mechanic to get the repairs done as quickly as possible.
What does a car warranty cover?
Car warranties differ from car insurance in that they don’t cover damage due to car accidents or other events. Instead, they focus on damage caused by manufacturer defects during the normal use of the vehicle. Each warranty has its own list of parts, systems and services that it will cover. The main types of car warranties include:
- Bumper-to-bumper warranty: Covers just about everything except commonly damaged items due to normal wear and tear, like brakes, tires or windshield wipers.
- Powertrain warranty: Covers the engine, transmission, driveshaft, transaxle, axle shafts, differentials and transfer cases
- Corrosion warranty: Covers body panels that are rusted through, although some will cover superficial rusting as well
- Hybrid or EV warranty: Covers the electric motor and batteries in hybrid or electric vehicles
- Emissions warranty: Covers emissions control components, such as the catalytic converter or control modules
Many car warranties also offer perks like roadside assistance or rental cars.
Car warranties vs. service contracts
Consumers should be aware that extended car warranties aren’t really warranties, but rather service contracts that take effect right after a car’s manufacturer warranty ends. Manufacturer warranties are generally included in all new vehicle purchases and cover specific repair costs during a specified period or mileage.
Manufacturer warranties typically come with two policies: bumper-to-bumper, which protects almost everything from the front to the back bumper of your car, and powertrain, which covers the car’s engine and transmission.
Warranties remain valid until your car reaches a certain mileage or years, with bumper-to-bumper typically lasting 3 years or 36,000 miles and powertrain lasting five years or 60,000 miles, whichever comes first. Once the warranty expires, customers are left without protection, which is where extended car warranties, or rather, vehicle service contracts, come into play.
These service contracts offer to extend the same coverage a manufacturer warranty would cover but at an additional cost and are sold by car dealers and third-party companies alike, offering different plans at different prices depending on the one you purchase.
Car Warranties vs. Car Insurance
Extended car warranties differ from car insurance in that they cover repair costs from your car breaking down, while car insurance is meant to protect your automobile from theft, vandalism, disasters, and accidents, including any damage you cause to other car owners, public or their property. Additionally, all cars are required to have car insurance by law in the United States, while extended car warranties are optional.
Who Benefits from an Extended Car Warranty?
Any car owner whose manufacturer’s warranty is about to expire can benefit from an extended car warranty. Whether your car is new or old, or whether you are keeping or selling it in the long run, having an extended car warranty can protect your car from the unexpected.
When Is the Best Time to Buy an Extended Warranty?
It’s important to mention that you can buy an extended car warranty at any time before or after your car’s manufacturer warranty expires. There is no rush to buy this service, especially since all new cars and most certified pre-owned cars come with warranties. Don’t feel forced to buy an extended warranty from the dealer and take your time to research extended car warranty companies and their policies.
However, it might be cheaper and more secure to buy an extended car warranty before the original warranty ends, since overall costs depend on a car’s age, mileage, make and model. This means that the older a car is and the more mileage it has, the harder or more expensive an extended car warranty will be.
Think Before You Buy
Depending on your particular situation and on how long you plan to keep your car, getting an extended car warranty might not be the best idea. For example, when buying a new car, if you plan to sell or trade it in after five or six years, getting an extended car warranty wouldn’t be a good choice since manufacturer warranties usually last that period of time.
But suppose that you want to buy a certified pre-owned car (CPO), which come with at least a one-year warranty, once that warranty expires, you’d be on your own if your car malfunctions. Getting an extended car warranty would be a good choice.
If you conclude that an extended warranty coverage isn’t for you, a great alternative would be to save up a specified amount every month and deposit it into an emergency fund. This would prepare you for the worst, although you’d have to wait a while until you have enough money to pay for unforeseen repairs.
A Breakdown of Car Warranties
Now that we know the difference between an extended car warranty, a manufacturer’s warranty, and car insurance, we can look at the specifics of what an extended car warranty is. There are many elements you need to keep an eye on when looking for an extended car warranty plan that works for you, including plan coverage, exclusions, limitations, warranty length, transferability policies, enrollment period length, and refund policies.
Plans
Companies that sell extended car warranties commonly offer three types of plans, although coverage, exclusions, and limitations of these plans vary by company.
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Powertrain warranty: the most basic of all extended car warranties, covering only the main vehicle components that generate power in a car, such as the engine, transmission, and drive axle assembly. It is the cheapest option but the most limited.
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Inclusionary warranty: also known as named parts warranty, this option only covers parts that are listed in the terms of the contract. If any other part not listed in the contract fails, then the consumer must pay for its repair out-of-pocket. These types of plans are middle-tier, being more inclusive in coverage but still limited in scope. Inclusionary warranties are best for car owners who want to cover specific parts of their car and prefer to spend less in the process.
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Exclusionary warranty: also known as bumper-to-bumper, it works just like a manufacturer’s warranty, covering so many parts that it’s much easier for the contract to state which aren’t covered, hence the name. This is the most complete coverage that an extended car warranty offers.
Exclusions
No matter what type of plan you choose for your car, there are a number of things that extended car warranties usually don’t cover. It’s common for plans to exclude anything that deals with a car’s routine maintenance, including tune-ups, any adjustments, alignments, tire replacement, oil and filter changes, and fluids like coolant and refrigerants. Additionally, parts that can break due to wear and tear, like brake pads, tires, and clutches are usually not included, or they can be added into the plan at an extra cost. Additionally, contracts might deny claims from parts that were damaged by oil leaks, frost, blockages from sludge or other materials, and any type of contamination.
There are also some exclusion clauses that prevent parts from being fixed. The two most noticeable are “betterment” and “consequential loss” clauses. Betterment refers to parts that, if added, would improve the condition of your car while increasing its value, and consequential loss means any damage to a part that’s covered that was caused by a part that isn’t covered.
Finally, extended car warranty plans usually don’t cover cars used for commercial means, such as taxis, commercial delivery vehicles, and cars used for Uber, but some offer it at an additional cost.
Premiums & Deductibles
When it comes to extended car warranties, premiums and deductibles will always depend on the company you choose, and on the make, model, age and mileage of your car. A standard deductible costs around $100, and are charged either on a per-visit or a per-repair basis. Deductibles can be lessened or even waived depending on a company’s contract terms. Just like with other warranties, the cost of a premium and a deductible can be agreed upon by you and the extended car warranty provider, a high deductible leading to lower premiums and vice versa.
Contract Renewal
You should know that extended car warranty companies can reserve the right to renew or suspend your contract, so it’s a contract renewal is neither automatic nor guaranteed, and most companies have the same eligibility requirement for renewals as they do for new policies. If for any reason your vehicle no longer meets one of the requirements for the extended warranty, you may be out of luck.
Prices Are Negotiable
Extended car warranty costs aren’t set in stone and can be negotiated between you and the dealer, especially since they aren’t included in the total cost and are considered add-ons to a car’s purchase. Whether you are buying a new or a used car, remember to always negotiate the car’s price before negotiating any extended warranties, since some companies usually tag costs together to mask prices and prevent you from negotiating.
To have the advantage on this negotiation, you should have at least two or three quotes from different companies so that they have to compete with the prices you’ve found. If you haven’t done your research and you are about to strike a deal on your car, you can mention that you’ll do some comparison shopping first, since you’re not required to buy an extended car warranty on the spot. Always try to lower the cost of an extended warranty, since the first quote companies or dealers give you is never the lowest.
Used Cars
Extended car warranties can be very useful with used cars, since older vehicles have higher chances of breaking down than new ones, especially if the make or model are known to cause troubles during later years. The problem is that, depending on the age or mileage, used car might have a harder time getting an extended warranty, or might end up being an expensive venture.
Vehicles outside of their original manufacturer warranty with less than 100,000 miles driven will generally have no problem obtaining an extended policy, but beyond this number, it’s up to the warranty provider to approve or deny coverage, and its overall costs can end up being expensive.
If you’re interested in getting an extended car warranty on a used car, the first step is to check the level of coverage your vehicle qualifies for, and if the cost is justifiable. If you are buying a used car, you should also check the car’s physical condition to see if there are any red flags. You should also search the vehicle’s history to see if it has been in any accidents or has had any title problems.
Certified Pre-Owned (CPO) vs. As-Is
Car dealers can sell you two types of used cars: CPO and as-is. Although both are used vehicles, they are far from similar. CPO vehicles are often limited to newer used car models, and they go through a certification process managed either by the manufacturer or another qualified certifier. During the certification process, a used car is inspected and refurbished to meet specific manufacturer standards, meaning that the vehicle will be sold at almost new conditions. When a car is sold as CPO, its history and all benefits are included in its “buyer’s guide” sticker.
CPO vehicles certified by manufacturers cost more than those certified by independent entities, but they all come with added benefits like manufacturer or extended warranties, roadside assistance and special financing. For example, the Mitsubishi CPO program grants certified vehicles a 10-year/ 100,000-mile powertrain warranty, roadside assistance and a 5-year/60,000-mile bumper-to-bumper warranty.
On the other hand, vehicles that are sold as-is rarely come with any benefits, and they are sold, as the name implies, as they are. The legal term “as-is” means that the buyer is purchasing a used vehicle and liberating the seller from any liability of the car’s physical and mechanical conditions. Although buying a used car “as-is” may not seem as ideal as a CPO, these vehicles are less expensive and they can benefit from extended car warranties, although they aren’t included in the price and must be bought separately.
What To Watch Out For When Buying A Car Warranty
Keep Maintenance Records
This is one of the most important things to keep an eye on with your extended car warranty, since not having an organized record or being unable to provide accurate information about your vehicle and its maintenance will result in the denial of any coverage. Companies require you to do routine maintenance based on the manufacturer’s recommendations, described in the car’s owner manual. Since each manual has different servicing recommendation, and since all are based on specific driving habits and weather conditions, it’s important for you to read them thoroughly and carry the one that applies to you and your driving. Keep receipts from all of your routine checkups, oil changes, and any other maintenance requirements, since companies will ask for proof that you’re keeping up with maintenance.
State Requirements
During our research we noticed that almost every company had its own state clauses and limitations in their service contracts. The clauses amend certain aspects of the contract, including cancellation protocols and refund policies, claim protocols, and limitation and liability amendments. Because not every company offers their services in every state and because they all have different contracts and policies, it’s important to check on this section to see how any amendments apply to you as a customer.
Read and know your car warranty contract
Always read your contract carefully, since this document will determine everything about your experience as a customer. Know what it covers and up to what limit, and know all exclusions so that there is no confusion when deciding when and when not to file a claim. Compare contracts from different companies and see which one benefits you and your vehicle most.
Be Careful with Dealer Sharks and Scammers
Just like with other service industries, the extended car warranty business suffers from aggressive sellers wanting to meet their quotas and from scammers wanting to take advantage of unsuspecting customers. To help you avoid a negative experience when searching for an extended car warranty, you can take some preemptive measures.
Be careful with dealers or representatives that pressure you into buying a warranty. These representatives use pressure tactics to make customers think that they are missing out on a great deal if they don’t agree to an offer on the spot. Techniques include speaking fast, which leads customers into buying a plan without room to ask questions, and limited-time offers, which they use to create a sense of urgency on the customer. Remember that extended car warranties are not obligatory and that you can buy one at any time, so there is no hurry when buying one.
Be wary of phone scams, whether they are done by a real person or an automated system, also known as robocalls. In these calls, scammers will pose as representatives of your car’s manufacturer or a service contract company and will state that your warranty is about to expire and that you should immediately renew it. During these calls, you will be asked to provide personal information like your credit card and social security numbers, which is already a red flag. Never give any personal info by phone, especially if the call seems suspicious. Instead, check for yourself to see if your warranty is about to expire, and contact your provider directly.
Hassling Quoting Process
You might think that getting an extended car warranty quote is as easy as inputting and submitting your information online, but car warranty companies tend to make the experience harder than it should. Because they want to lure customers into a sale, companies usually don’t send you a direct quote to your email, but rather urge customers to call them for one. From our experience, only one company, Autopom!, sent us an online quote without the need to call them afterwards.
Once they have you on the phone, they will break down the warranty costs and try to convince you to subscribe, arguing that all plans have a 30-day money back guarantee, so you need to be prepared in case this happens. We experienced this with all of the companies we vetted, including those in our top list, so this tendency isn’t exclusive to some companies.
Unfortunately, even after you decline a subscription, it doesn’t mean that companies won’t call you, since the industry is infamous for its follow up calls. From our experience, no matter how we handled a phone call (let it go to voicemail, decline an offer, or call for information), we were called more than twice by each company, with extremes weighing as much as four calls a day for three days straight. Unfortunately, you have to be willing to accept these calls if you want a quote, since submitting or calling for one grants companies the right to call your phone at any time.
Always get 3 car warranty quotes before buying a plan
We always recommend customers to shop around when deciding on any type of warranty. Never settle for one company, but rather get quotes from at least three companies to evaluate in terms of policies and pricing. Since policies from the extended car warranty industry are so diverse, and since pricing varies depending on the age, mileage, make and model of your car, getting quotes from different companies will help you pin down a policy that best works for you.
FAQs about Car Warranties
What voids a car warranty?
There are several reasons why a company might void your warranty. Your contract should have specific requirements that you must meet to keep your warranty valid. For example, if you don’t maintain your car properly, install after-market parts that damage other parts, or alter the odometer, your warranty may be voided. Other factors that could affect your warranty include environmental damage and car accidents.
How do I know if my car is under warranty?
The first thing you should check is your car’s age and mileage. Manufacturers’ warranties typically run out after three years or after 36,000 miles, whichever comes first. However, powertrain warranties may last up to five years or 60,000 miles. If you’re within these ranges, you may still be under warranty. You can use your VIN number to contact the dealership where the vehicle was purchased to learn about the warranty.
Are extended car warranties a scam?
Although the car warranty industry is rife with robocalls and scammers, most car warranties are provided by reputable companies. However, as with any service, it’s important to research each company you’re interested in and read their plans and contracts before making a decision. For car warranty customers, the most frequent cause of dissatisfaction is not fully understanding coverage limits and exclusions, as defined by the contract's fine print. Car warranty companies, whether manufacturers or private entities, operate individually, so we highly recommend that you read their contracts carefully.
What is the standard extended car warranty waiting period and why do they exist?
Car warranties have waiting periods to allow customers to rethink their policy choices and to ensure that their car is functioning as claimed.Extended car warranty companies don’t cover pre-existing conditions, so they use this waiting period (typically 30 days) to make sure that any claimed vehicle trouble began after the policy’s start date.
Do car warranties have deductibles? If so, how do they work?
A deductible is the amount of money you have to pay out-of-pocket before warranty coverage begins. Deductibles are either per-visit or per-repair. Per-visit deductibles are paid each time a car is brought in for repair, regardless of the extent of what is needed, while a per-repair deductible is paid based on each part that requires service.
Do I need a vehicle service contract if I am still covered by the manufacturer's warranty?
You don't need a vehicle service contract if you are still covered by the manufacturer's warranty, but getting one early on will save you money in the long run. The cost of a car warranty is directly based on the condition of the vehicle at the time of purchase, and since the chances of a car malfunctioning increase as time goes by, the older the car, the higher the costs of getting an extended warranty will be.
How much is a car warranty per month?
The cost of an extended car warranty depends on the make, model, mileage, and age of the car, as well as the owner’s driving habits. For example, an applicant who drives 15,000 miles a year will pay much more than someone who drives 2,000. Together, all these factors determine the annual fee and deductible.
Do car warranties transfer when selling a car?
Most extended car warranty companies allow customers to transfer their service contracts, although specific guidelines, fees or limitations may apply. To be certain that your contract is transferable, read the contract fine print or ask a representative about this feature before buying.
Our Car Warranties Review Summed Up
Company Name | Best for |
---|---|
Endurance Auto Warranty | Most reliable extended car warranty |
CarShield Auto Warranties | High mileage |
Concord Auto Protect Car Warranty | Used cars |
CARCHEX Car Warranty | Full coverage |
Premier Auto Protect Car Warranty | New cars |