We research all brands listed and may earn a fee from our partners. Research and financial considerations may influence how brands are displayed. Not all brands are included. Learn more

UnitedHealthcare Health Insurance Review

179 Customer Comments & Reviews - see all comments
Our content is free because we may earn a commission when you click or make a purchase using our site. Learn more.
UnitedHealthcare provides wellness coverage for short-term health insurance, employees, families and individuals. Its health insurance plans includes coverage for dental, life, vision and disability. UnitedHealthcare offers 4 major types of plans; bronze, silver, gold and platinum. Covered services include laboratory, prescription drugs, hospitalization and medical services in general.  

What’s Included with United Health Care?

  • Rehabilitative and habilitative devices and services
  • Pediatric Services that includes vision and oral care
  • Laboratory services
  • Prescription drugs
  • Preventive and wellness services and chronic disease management
  • Ambulatory patient services
  • Hospitalization
  • Maternity and newborn care
  • Emergency services
  • Mental health and substance use disorder services including health treatment

Types of Health Insurance Plans

Businesses and Organizations

Yes

Individuals and Families

Yes

Short-Term Health Insurance

Yes

Other Insurance Plans Offered:

  • Vision Insurance
  • Critical Illness Insurance
  • International Travel Medical Insurance
  • Dental Insurance
  • Disability Income Insurance

Plans Reviewed

Bronze Insurance Plan

UnitedHealthcare’s Bronze Plan offers the most affordable monthly premium but has the highest out-of-pocket costs for health care services. It covers 60% of health care expenses while the remaining 40% is divided to be paid by the beneficiary as a co-payment, co-insurance, or deductible.

Silver Insurance Plan

The company has created Silver Plan which covers 70% of health care expenses while gives consumers a remaining 30% that is considered to be out-of-pocket expenses. Compared to their Bronze Plan, it has lower out-of-pocket costs and monthly premium rates.

Gold Insurance Plan

Gold Plan pays a total of 80% of health care expenses that are covered by UnitedHeathcare. Consumers pay the remaining 20% in the form of co-insurance, co-payment, and deductible. It provides a wider range of medical services which let policyholders have higher monthly premium in return for a lower out-of-pocket expenses.

Platinum Insurance Plan

Platinum Plan has the highest monthly premium among the company’s insurance plans. It covers 90% of health care expenses while gives policyholders a 10% remaining balance to pay as a deductible, co-payment, or co-insurance.

*UnitedHealthcare requires clients to pay a co-insurance or co-payment for the services they cover. In case a specific service is not covered by the company, customers are obliged to pay for all the expenses associated in it.

How Much Does It Save You?

Bronze

60% of covered health care expenses

Silver

70% of covered health care expenses

Gold

80% of covered health care expenses

Platinum

90% of covered health care expenses 

Summary

UnitedHealthcare offers an easy to understand health insurance plans that comes with its own unique coverage and benefit limits. It offers an extensive list of covered services and treatments which protects you against costly medical expenses.


Leave a comment for UnitedHealthcare Health Insurance
Minimum 12 words.
 No maximum length.
* What's Your Rating?
To make this comment as helpful as possible for our community, please provide at least 2 sentences.

179 Customer Comments & Reviews

Loading Reviews ...
J
jODIE
2/1/2019
The worst company in the business. I have paid my own bills from the beginning on top of paying them monthly for them to pick up the bills or least partially. Nothing !!!!! was covered but the they sure found justification for everything. On top of that not one dime....which was thousands of dollars I paid, went to out of pocket costs. I've had some crappy healthy insurance but this by far takes the cake. Currently in debt. Thank you UHS. I would not nor ever recommend this company. If your employer uses them, I suggest you are better off getting you own. I finally have. While not the best, My new insurance outshines this horrible company by far. I give one star because I am required... Read More


Amy N
1/24/2019
Less than 1 star actually. Worst insurance I have EVER had. Glad that I can make the choice not to renew next month.


D
denise
1/22/2019
Their customer service is a disgrace. Been trying to get a new id card for 2 months!! they say they will send and never do.


Janet M
1/9/2019
Attention Women With Breast Cancer...UHC is NOT behind women with Breast Cancer and will fight you every step of the way NOT to pay when you have exhausted every provider they insist you see. I thought our company had excellent coverage and pay a very high price for it for each of us and now to only learn when it comes down to pay for services they will run the other way...Even our insurance broker is at a loss for words as to how I have been treated with my breast cancer...To the point where we have had to file a formal complaint with the Virginia Bureau of Insurance and the Virginia Department of Health!!! UHC will continue to put you through more hell then just the hell of your cancer... Read More


Sharon B
12/12/2018
this is a very rude group of people I would not do business with them and suggest no one else does


N
nicole
12/8/2018
Your health "insurance" is a joke. The booklet you send to customers you insure is written in a misleading and deceitful way. Per the UHC booklet: Coinsurance percentage: preventative services (teeth cleaning) from network providers is 100% and for non-network providers is 100%, the definition of coinsurance percentage per your booklet is the percentage of covered expenses that are payable by us. Yet I went to a non-network provider and you alls 100% turned into about 40%. Even though it is written EXACTLY the same for non-network and network providers, you all claim it has two different meanings. This insurance is a rip-off and reminds me of the insurance company from the movie "The... Read More


G
Gene
12/2/2018
UHC is the worst insurance I've had. Incorrect invoice processing, claim went to the wrong provider, the representatives tell different solutions, each phone call to correct their mistakes takes over an hour and more than one call, refused to reimburse....the list goes on and on. Great doctors/providers don't accept them. I would not choose them if I had a choice. It is provided by my employer.


Sheryle R
11/21/2018
I have been with UHC for a little over a year now. Just about every claim that is submitted on my behalf is a mess. I have spent time appealing most of my claims only to find out UHC staff did something wrong. I spent one hour and a half on one call with them today and got nowhere. So, now again, am filing another appeal. Member services thinks they are right and sometimes they are not. On my way to Humana for open enrollment. My sister has it and has no problems as I have been having with UHC. I am trying to find some places to write letters that can be effective so they wake up.


tbailey8991
11/13/2018
Dealing with UnitedHealthCare has given me all of the justification I need to advocate single payer government managed health care insurance. Affordable health care is both a right and a responsibility, and the quality of care should be motivated by a healthy population, NOT corporate profit margins.


A
A
11/7/2018
Terrible coverage and high premiums. To top it off their customer service representatives are useless. They could not provide me basic information on what my plan covers. I did not get my questions resolved, and am completely disappointed in their customer service. On a previous call, I asked at which labs I could get bloodwork done, since the nearby labs appeared to cost $800 to run the test, looking at the UHC cost estimator. The rep I spoke with said he found another option for me that would be about $200, significantly cheaper... However, when I received a text with the info after we hung up, I found out that the lab was actually 150 miles away! Completely ridiculous and useless for me.



Top Rated
Our Partner
  • Get Coverage as soon as Tomorrow!
  • Short term coverage is ideal if you missed enrollment, can't afford traditional insurance, are between jobs, just graduated or retired early.
  • Covers: ER & hospitals coverage, Doctors, Labs, Urgent Care & More
  • Visit any doctor in their nationwide network; no referral required
  • No long term commitment. Budget Friendly.