10 Best
Home Warranties
of 2024
Home Warranties
of 2024
Promoted
Our Partner
🔥 SALE: $150 OFF + 2 Months Free
- Trusted by Forbes, NerdWallet & MarketWatch
- Coverage for HVAC Systems & Home Appliances
- Free Roof Leak Coverage & Multi-Year Discount
- Flexible: No Home Inspection Required
- Hassle-Free Claims Online or by Phone
Old Republic Home Warranty Review
ConsumersAdvocate.org
157 Customer Comments & Reviews - see all comments
Our content is free because we may earn a commission when you click or make a purchase using our site. Learn more.
Old Republic Home Protection, formerly called Dependable Home Warranty, was founded in 1974 and became a subsidiary of Old Republic International in 1982. The California-based company has since undergone management changes that have contributed to its growth and expansion beyond California. It is currently considered the third largest home warranty company in the United States.
Our Comments Policy | How to Write an Effective Comment
Leave a comment for Old Republic Home Warranty
157 Customer Comments & Reviews
Loading Reviews ...
We have lived here 1 year. In that time we had a Partial reimbursement for a HVAC motor that burned out but when our stove quit, our disposal and later our dishwasher leaked all over and then a garage door spring broke (over the period of a year) There was always some detail why the claim could not/would not be paid. Each of these was an unplanned emergency but ORHW wanted $60+ each time to "send someone out" to determine if ORHW would cover it. In each case it was a week or two before "someone" could come out. With water all over and/or our car stuck in the garage I would have expected better service. Basically, you have to call them BEFORE any emergency. None of these claims were... Read More
I am giving them a ZERO rating. Worst home warranty company out there. For over 3 months we have tried to get them to send a contractor to diagnose and fix our HVAC unit. After three months all they did was replace our thermostat with a cheap one. And guess what, the unit does not work!!!!!! STAY AWAY FROM THIS COMPANY.
Old Republic covers a house we purchased within the last year. On Labor Day our pressure assist pump died leaving us with barely enough pressure to minimally function. We got ahold of a plumber who actually did come and replace the pump. Old Republic seems to think we were supposed to get "prior authorization" when you have no water pressure on a holiday. It seems far more "scam" than insurance to me. I know the people we purchased our home from paid something like $350 for this "policy" which, when you get into the details, is pretty much worthless.
We purchased a home warranty from Old Republic Home Protection in 2013. When we got estimates for the policy we asked them about whether a building on our property would be covered since it was not in the details of the coverage in 2013. Their representative stated that since the total sq. footage of the house and building was under 5000 sq ft, the extra building would be covered. Last week our A/C went out in that building and needed major repair. ORHP declined to cover the repair claiming that the building was not covered since we did not have a policy for it. We have explained to them repeatedly that they consented to coverage of that building when we signed up in 2013 but unfortunately... Read More
They will find a reason to deny service such as its preexisting condition.
The negative reviews are totally correct. This company is full of unprofessional lying thieves. They deny your claims for unfounded reasons, cannot prove anything they tell you, and call you illiterate when you dispute their unfounded reasons for denying your claim. They also charge you that wonderful $60.00 non-refundable call fee for this horrific service. Do not purchase a plan from these people. Save your money and hire good qualified experts and professionals. You will be very happy to take this terrible company out of the mix. If you need more confirmation, look them up on Consumer Affairs, Better Business Bureau, and Yelp. Those websites are full of similar stories of other... Read More
This company is made up of a bunch of CROOKS, their intent is to take the money and provide no services. They have a half a dozen class action lawsuits against them. With 1,051 BBB complaints. Here's my story: We purchased a home warranty from ORHP when we purchased our home in Oct. 2015. On Sunday July 10th our toilets started to back up and would not flush, our shower drains were backing up as well. We called ORHP for service, they sent a referral for a plumbing company, we called the company and they said they could not help us on Sunday and that we had to wait until Monday. We told them that it was not acceptable, we called ORHP back the customer service person told us if we... Read More
The worst! Beware and take your business elsewhere! Each time I called in service I was given the run around. Each time I was given a replacement (dishwasher and faucet) I was given a bottom of the line replacement when I had mid grade appliances. I am so discouraged by the lack of integrity of this company. Terrible doesn't seem to cover it.
4 calls in 2 years and 3 times I had to call them back verify their NON dispatching then find a service provider and work all the details before being able to see them.
No sense of urgency from them or the service providers. Lost one AC each year and had to wait three days before seeing anyone while outside temp around 100F.
Had HSA before when leaving up North and nothing as such ever happened
We got a home warranty at the suggestion of our Real estate agent who is equally as appalled as we are. They told us this covers all appliances in your house in case anything breaks. We are set for renewal in June. Earlier this year the handle to our Microwave broke off and the opening mechanism not repairable by me. We have to use a screw driver to pry the door open. The loop hole in the contract is that every part of the microwave is covered EXcept the handle. I should have know then that is insurance company is as sleazy as the rest of them. So early May our garbage disposal completely stops working and water is dripping from the electrical reset button. They guy on the phone... Read More
Top Rated
Our Partner
🔥 SALE: $150 OFF + 2 Months Free
- Trusted by Forbes, NerdWallet & MarketWatch
- Coverage for HVAC Systems & Home Appliances
- Free Roof Leak Coverage & Multi-Year Discount
- Flexible: No Home Inspection Required
- Hassle-Free Claims Online or by Phone