Select Home Warranty Review
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Select Home Warranty is a New Jersey-based company that provides home warranty plans across the United States.
They offer three levels of coverage, with optional add-ons to allow homeowners to fully customize their warranties. The company covers all makes and models of appliances and systems. They have a B rating with the BBB.
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4214 Customer Comments & Reviews
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Part of what made my experience so great is how incredible the speed was. I not only had to have emergency repair that was covered and managed in one day, they also called me each day to make sure everything was fixed. They are a must have warranty provider.
Hi everyone, just wanted to rate my experience with select home warranty. I am a 2 year user of the service and I renewed because the first year was no trouble at all and I am satisfied with my experience overall.
This company is a scam. Submitted a claim online regarding a defective freezer seal. I noted some of the issues caused, including frost build up in the freezer. Without sending anyone out or seeing the issue, they diagnosed the frost buildup as a water leak, and said it was not covered under my (PLATINUM) warranty. Please save your money and avoid this company.
The worst. It's a shame I have to give them any stars at all. My hot water heater failed March 31, 2019. I submitted a claim, they responded April 2, 2019. April 8, 2019 their contractor arrived to tell me the hot water heater couldn't be repaired. At that same time he told Select. They asked for pictures, I emailed them that same day, April 8th. Since that time they have requested pictures every time I contacted them about their decision on the claim. I called them the following days,... April 16, 19, 22, 24, 26, 29, 30th, May 1 and 2. Each time they asked for pictures, each time I emailed them. April 29th, 2019 the contractor that came out to diagnose the problem called and asked... Read More
This is my second attempted to use my home warranty and the second time they have had a ridiculous excuse as to why they would not honor their warranty. I have purchased the PLATINUM Package with the HVAC coverage, I called in and very clearly stated that my AC is not cooling, in addition my secondary appears to have kicked on, which has led to the drain pan filling with water. Not sure why the unit is NOT WORKING and NOT COOLING, but there rep simply submitted it for a condensation leak which was not accurate AT ALL! ( and of course is not covered.) They transferred me to the Customer support to explore my coverage and Kim caught the issue and supposedly fixed it. Immediately after... Read More
I am going to give you a great big recommendation for giving my a refund on my defective microwave. It was a very easy process consisting of filling out the proper paper work and getting the stamp of approval, super easy to deal with.
Select Home Warranty, I review them favorably from the time I called them to order my warranty to the third claim I made in my home they have been nothing but a pleasure to deal with.
Managing and making a claim is easy thats for sure! Very friendly staff when I called to inquire and to place a claim. On site staff also great.
Good service, prompt. Repair companies have been prompt and good as well.
Excellent service, every efficient and very clear. It's my first time using Select Home. I think my house is in good hands.
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