Many or all of the companies featured compensate us. Compensation and research may determine where and how companies appear. Learn more

Harmony Home Warranty Home Warranty Review


ConsumersAdvocate.org Rating: 4.3 / 5 (Excellent)
76 Customer Comments & Reviews - see all comments
Our content is free because we may earn a commission when you click or make a purchase using our site. Learn more.
Harmony Home Warranty is a New-York based company that provides combination home warranty plans covering major systems and appliances to homeowners in all 50 states. It offers two packages with the option to customize your policy with add-on coverage.

How Do We Rate Harmony Home Warranty?

Breakdown

4.5/5
Transparency
4.5/5
Claims Processing
4.5/5
Coverage Options
4.0/5
Additional Benefits
4.0/5
Customer Experience

Our Overall Rating: 4.3 / 5 (Excellent)

Harmony Home Warranty is worth considering if you're interested in a home warranty that provides coverage for major systems and appliances in your home. But like all home warranty companies, its sample contract hides important details that might limit its usefulness to you. Always read through the sample contract carefully before you sign up so you understand any restrictions surrounding the warranty. If you do this, you shouldn't run into any surprises if you need to file a claim with Harmony Home Warranty.

Coverage

Key Facts

Plan Types
Combo Plan
Benefit Limit Type
Per Term
Term Benefit Limit
$0

Coverage Options - 4.5 / 5

Harmony Home Warranty offers combination home warranty plans that cover most of the important systems and appliances within your home. There are two tiers of service as well as a variety of add-on coverages. Most people will be happy with the combination plans, but those interested in a systems-only or appliances-only plan, like those offered by other top home warranty companies, will have to look elsewhere.

What does Harmony Home Warranty cover?

Covered Built-In Systems

  • Air Conditioning
  • Heating
  • Electrical
  • Plumbing
  • Water Heater
  • Central Vacuums
  • Ceiling Fans
  • Ductwork
  • Sump Pump

Covered Appliances

  • Refrigerators
  • Dishwashers
  • Clothes Dryers
  • Clothes Washers
  • Ranges/Ovens/Cooktops
  • Built-in Microwaves
  • Freestanding Ice Makers
  • Built-In Trash Compactors
  • Garage Door Openers
  • Garbage Disposal
  • Stand Alone Freezer
  • Central Vacuum
Display Less
2 More

Exclusions

For a full list of Harmony Home Warranty exclusions, check out this page.

Specialty Items

  • Pool/Spa
  • Well Pump
  • Roof Leaks

Contract & Price

Contract Details

Annual Premium
Starting at $0
Minimum Contract Length
12 month(s)
Home Inspection Required for Contract?
No
Online Quote/Application

Contract & Price - 4 / 5

Harmony Home Warranty's fees are pretty reasonable compared to the rest of the industry. You can score an extra $100 off by contacting the company after you get your free quote online and paying for a year's service in full rather than paying monthly will also help you save even more.

Sample Contract

Harmony Home Warranty provides a sample contract for potential customers on its website: Harmony Home Warranty Sample Contract

Cancellation Policy

You may cancel the policy within 30 days for a full refund minus any service fees you've incurred. If you cancel after the first 30 days, you'll receive a prorated refund minus a $50 administrative fee and service fees you've incurred.

Claims & Service

Claims

Service Fee
$75
Maintenance Records Required for Service?
No
24/7 Claims Department?
Waiting Period
30 days

Contractors & Service

Contractor Selection
In-Network Only

Claims Processing - 4.5 / 5

Harmony Home Warranty's fees and claims processing regulations are pretty typical for the industry. There's a $75 service fee every time you use the service and there's a 30-day waiting period before you can make a claim. While Harmony Home Warranty does not require a home inspection or annual maintenance records to provide service, it reserves the right to deny service if your appliances or systems fail because you did not perform the routine maintenance. This could limit its usefulness to some consumers, so it's important to be aware of this before you apply.

Harmony Home Warranty Reputation

Company Details

Year Founded
2013
NHSCA Membership
BBB Rating
A+
BBB Positive Reviews
0
BBB Neutral Reviews
0
BBB Negative Reviews
0
Date Collected
2019-11-13

Reputation - 4 / 5

Harmony Home Warranty is still a relatively young company and there isn't a lot of information about it online. It doesn't have any reviews with Trustpilot or the Better Business Bureau and we weren't even able to find a company LinkedIn profile to gather more information on the number of employees it has. This makes it difficult to assess its customer service and compare it to others in the industry. That doesn't mean you're going to have problems with Harmony Home Warranty if you purchase a home warranty from it. But it's still kind of an unknown quantity and buyers should be aware of this.

Contact & Additional Information

Homepage URL
Company Phone
(855) 510-4370
Headquarters Address
1222 Ave. M, Brooklyn, NY, 11230
Year Founded
2013

Leave a comment for Harmony Home Warranty Home Warranty
* What's Your Rating?
To make this comment as helpful as possible for our community, please provide at least 2 sentences.

76 Customer Comments & Reviews

Loading Reviews ...
Pray B
6/12/2021
Stay away from Harmony Home Warranty it is a sham, and they try every way to not pay for the repairs.


Sheree M
6/12/2021
I need to contact your company. Please forward me a workable phone number!! I have a contract with Harmony Home Warranty.


niconthebike
6/7/2021
Harmony Home Warranty is a scam. They are a cover company for some fake contractor out of New Jersey. They are currently under investigation by the Dpt. of Licensing in California. They sell fake warranty and run a scam business with the same 2 or 3 people answering phones (if they answer). They have recently disconnected their phone number perhaps due to the fact that they have been dropped by BBB and under investigation. DO NOT BUY ANYTHING FROM THEM. If you have already, please visit CA Dpt. of Licensing and file a complaint.


Victoria C
6/4/2021
Scam Alert!Do not sign up with them! They take your money and run. They don't have a working phone number.


Victoria C
6/4/2021
Don't sign up with this company. They take ur money and don't do anything. They don't have a claim phone number that is active.


anjielmontalvo
6/2/2021
See all the complaints at this link. https://www.bbb.org/us/ny/brooklyn/profile/home-warranty-plans/harmony-home-warranty-0121-184257/complaints I have been trying to receive my refund since cancelling my policy on 02/09/2021, and nothing to date. Currently, no way to reach them via phone, all numbers listed are not setup to take calls.


Larry M
5/31/2021
I paid for 3 years warranty for TWO houses....$1750.00....my first call for an issue with the dishwaher that is leaking and there is no answer....they took my money and ran. Phone number is no good- the webpage is only one page...no way to enter the info they request...they will bend you over and take what they want. If there was a negative 10 on the scale, that was STILL to kind for them.


K
KATHLEEN N
5/24/2021
Stay away from Harmony Home Warranty. they are a ripoff. They take your money, and give you nothing in return. You cant call them as what ever phone number you have has been disconnected. Again they are a ripoff. The BBB can't get them to answer any of their calls, The Attorney General is now looking into them.


C
Cindy E
5/24/2021
False advertising! It has been almost a full year that we were promised our refund of $550 and they won’t send it after calling over fifty times. They say “I don’t know why you haven’t got it by now, someone will call you back within 24 hours”. Scam, rip-off artists and I will make sure everyone knows it. Keep changing your phone number!!! They never call and keep your money. BBB can’t even get them to respond!


jackie.kinnaird54
5/17/2021
I contacted the phone number to home warranty home, and found out that the number posted, belongs to home builders , not warranty company. They also said, that they receive many of calls looking for the company. they also believe that the company doe not exist. I guess I am out of $400.00 dollars. I guess I have to pay for my leaky pipe situation. I think we have been scammed



Top Rated
Our Partner

🔥 $150 OFF + 2 Months Free* - Plans Less Than $1 Per Day

  • Covers Major Home Systems, HVAC & Appliances
  • Free Roof Coverage, No Inspection Needed
  • Custom Plans With Flexible Pricing
  • Request Home Repairs 24/7